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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO's Water Damage Restoration Service for Your Downtown Charleston Property

4/28/2020 (Permalink)

No one wants to experience a flood or rapid amount of unwanted water cascading into their home in Downtown Charleston resulting in water damage to furnishings, flooring, and building materials. Whether the water intrusion results from Mother Nature (hurricane) or a leaky faucet, the water damage can be profound and unsettling. Nevertheless, individuals who respond to the water damage immediately by calling SERVPRO of Downtown Charleston, effectively can limit damages, reduce repair costs, and breathe a bit easier. Learn more about water damage and why it is expedient and effective to hire a restoration service by reviewing this short guide:

Water Damage. It can arise as a result of household or construction issues with the property. Here are some examples.

  • Poor ventilation: overheated attic air or poor air circulation in the attic or crawl space resulting in moisture and condensation.
  • Leaking pipes: older homes have problems with copper fittings or poor installation of PVC plumbing.
  • Exterior damage to siding or trim caused by improperly placed sprinkler heads.
  • Slab foundations: large settlement cracks allow water wicking into carpeting, or laminated or pine flooring, baseboards, and walls.
  • Roof leakages: poor shingle or roof tile installation, old and time to replace.

Water Damage And Mold Growth. It's important to note that excessive water on your property results in high levels of ambient air moisture unless corrected by mechanical means. Run A/C and small dehumidifiers to maintain an interior moisture level of about 45%.  Fungi thrive in the moist, wet environment created by standing water. The mold spores can rapidly develop into colonies of mold which may emit mycotoxins.  

How To Handle Water Damage. Very Simple. Call SERVPRO of Downtown Charleston, a premier water damage restoration franchise that is always close-by. In some cases, homeowners seek to clean up the water damages on their own. Mopping up some pooling water from a small leak is fine. But, if damage has ensued to furniture, flooring, or walls, it is time for corrective measures by trained professionals. The HVAC, wall voids, attics, and crawlspaces must all be inspected for hidden pockets of water and moisture. Why expose yourself to health and safety risks? OSHA approved clothing, goggles, and safety gear are standard fare for this line of remediation. There is a wide range of health and safety risks that you could expose yourself to if you seek to complete the restoration process without professional help. Our water damage experts possess the extensive training, experience, equipment, and cleaning products necessary to remove the standing water quickly and correctly, along with mold and musty odors.

Call The Professionals Of SERVPRO of Downtown Charleston today to fix the water damage to your property. Our goal is to make your home safe again from damage and possible mold infestations. With you in mind, we work politely and professionally to keep you safe while saving you money.

SERVPRO of Downtown Charleston Can Assist You With Any Size Loss

4/20/2020 (Permalink)

Disaster recovery can be a difficult process, especially for small areas that have experienced major storm damage. Frequently, the local restoration services do not have enough technicians and equipment to handle the workload. Fortunately, larger companies, such as SERVPRO, do have the means to help regardless of the size of the affected area.

SERVPRO's Commercial Large Loss Division assists smaller Franchises with storm response after large disasters. This division employs some of the most talented professionals in the industry. They have the skills and equipment to deal with many types of catastrophes, including the following:

  • Hurricanes
  • Floods
  • Wildfires
  • Tornadoes
  • Winter storms

SERVPRO's training school has been approved by the Institute of Inspection, Cleaning, and Restoration. This means that SERVPRO technicians are equipped with the proper knowledge of effective, evidence-based techniques to handle any size disaster. Additionally, technicians have access to continuing education so that they are always informed of the industry’s current best practices.

Strategic Organization

Disaster recovery is a complex process, and for larger losses the process becomes even more intricate. There are many people involved, from the local government to individual residents and other restoration services. Therefore, the organization of the Large Loss Division is integral to the overall effectiveness of the teams. A highly-skilled operations manager oversees the process to ensure everything is done correctly and to facilitate communication between all parties. Additionally, the divisions are carefully located throughout the United States to ensure a team is available no matter where disaster strikes. The Large Loss Division frequently works with local Franchises, and the fact that both are part of the larger SERVPRO team ensures smooth interactions.

If a major catastrophe strikes Downtown Charleston, a specialized large loss service may be needed to assist with the disaster recovery process. A large company with adequate personnel and resources is often the best approach to large-scale restoration projects

SERVPRO of Downtown Charleston can assist you with any size damage. Call us today at 843.577.2470

Why Choose Us

4/20/2020 (Permalink)

    1. SERVPRO of Downtown Charleston professionals strive to exceed customer expectations and can help lower claim loss expenses with professional and proper restoration.
    2. SERVPRO of Downtown Charleston Professionals uses pre-testing to carefully identify what can be restored to a pre loss condition versus replacement, which can reduce claims loss expenses.
    3. Electronic job file documentation offers immediate quality information including detailed estimates and online access to all files and pending jobs.  
    4. SERVPRO of Downtown Charleston is committed to continued industry training of our service technicians, maintaining a high level of competency of industry standards.
    5. Franchise required insurance qualification compliance and professionalism help insure quality insurance.
    6. SERVPRO of Downtown Charleston professionals understand the importance of communication, serving both the insurance adjuster and the customer.

If you experience a residential or commercial property loss in the Downtown Charleston area call 843.577.2470, 24 hours a day, 7 days a week, 365 days a year we answer your call to help.

Different Types of Storm Damage

4/8/2020 (Permalink)

Flooding and ice damming is one of the problems that are associated with storms. No one can estimate the amount of storm damage until it is over. Storm damage comes in different forms. Some of the effects of storm damage include roof leaks, hail damage, ice damming, hurricane damage, and river flooding and wind damage. The storm restoration process follows several certain steps which are listed below.

Flooding can be quite devastating. Places with large creeks are mostly affected by river flooding. Additionally, flood water can also lead to a roof leak.

SERVPRO of Downtown Charleston will have to use a flood pump to remove the flood water. Using the right type of flood pump will help the water restoration firm to remove the flood water quickly. Furthermore, the company will do a check to find out that the hail damage is not severe. Roof repair will involve repairing the roof leak to ensure that the homeowner will be able to settle in the house within a short period. The first step in home restoration is to remove the flood water. It will not be possible to begin the storm remediation if the room is filled up with ground water damage.

SERVPRO of Downtown Charleston will use the necessary equipment to remove the items that are blocking the way or which entered the house. Hail damage can cause roof leaks which can easily be handled by a home restoration company. The house will turn into an ice dam if the roof repair is not done on time.

Ice damage can wreak havoc on a home after the flooding. Ice damage can lead to frozen pipes, ice damming, and even roof damage. The only way to get rid of roof damage is to get the help of a restoration company. The ice damming can make the house not suitable for living. Therefore the company has to make the house ideal for living. Furthermore, the storm restoration company has the right equipment like a flood pump that will help in removing the river flooding caused by the storm damage. A homeowner can rest easy knowing that their home will go back to its initial status because of the help of the storm restoration firm through storm remediation.

For more information or help to restore your home after a storm, call us at 843.577.2470

We Can Handle Your Commercial Building Damage

4/7/2020 (Permalink)

At SERVPRO of Downtown Charleston, our team of highly trained technicians works proactively and accurately restore any damages and protect families from potentially dangerous mold growth.  Using our updated methods, SERVPRO of Downtown Charleston’s technicians first identify the extent of the problem and then work with care and sensitivity to rescue and restore the area to normal conditions. Our technicians are trained and ready to mitigate loss and meet every challenge with professionalism, reliability, compassion, and respect.

Commercial Building Water Loss

Any kind of commercial damage presents unique and different challenges than residential restoration. But Downtown Charleston residents are in luck! Your local SERVPRO of Downtown Charleston is qualified as a Large Loss Franchise. What’s that mean?

Well, it means that there is no job too big for us! Regardless of how big the property may be or how large the scope of work is, we are the guys that can handle it properly and professionally.

Our Promise to Downtown Charleston

Our commitment to excellence includes you, which means that you can expect effective, ongoing communication and a report from us.  SERVPRO of Downtown Charleston is open 24/7 to help the residents of Charleston, Pineville, Jamestown, Bonneau, West Ashley, South Carolina. Our certified technicians have handled jobs big and small, and we can handle your job no matter what.  Just give SERVPRO of Downtown Charleston a ring at any time, 24 hours a day, 7 days a week. 843-577-2470 is HERE TO HELP!

We Never Stop Training

4/2/2020 (Permalink)

SERVPRO of Downtown Charleston has advanced technology and techniques to restore your property back to pre loss condition. 

Our training program includes the following:

  • IICRC Training
    • The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
  • Employee Certification Training
    • The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:
  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Initial Franchise Training
    • A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation
  • e-Learnings
    • All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.
  • Continuing Education Classes
    • SERVPRO of Downtown Charleston offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:
  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Your Home, Our Home

4/2/2020 (Permalink)

Downtown Charleston also known as the Peninsula officially includes areas like West Ashley, James Island, Johns Island and Daniel Island as well as the Cainhoy Peninsula. But what everyone wants to see is the breathtaking view of seeing buildings rise just feet above sea level from the Peninsula. This is easily accessed from Mt. Pleasant the Ravenel Bridge, from North Charleston and beyond via Interstate 26 and from West of the Ashley by Route 17.

Downtown Charleston is much more than just a beach town. Some would even call it an oasis of history and adventure from going to Fort Sumter to boat tours and beautiful landscapes. You also can’t forget to check out The Battery,which is a public walkway that is covered with many old antebellum’s.

Downtown Charleston is beautiful and is definitely a great place to check out. There is always something to do. Though it is a variety of adventure and joy we only have one word for it. And that is home.

Everyone at SERVPRO of Downtown Charleston loves calling this home. We love being part of the community and we are proud to serve you. 

Call us for your water, fire, mold, storm and cleaning needs. 

SERVPRO of Downtown Charleston 843.577.2470

We are Cleaning Experts

4/1/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Downtown Charleston 843.577.2470

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Restoring Your Downtown Charleston Commercial Property After A Water Damage Event

3/26/2020 (Permalink)

Flooding and water damage events at Downtown Charleston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Downtown Charleston

SERVPRO of Downtown Charleston specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Workplace Emergencies

3/26/2020 (Permalink)

The time to prepare for a workplace emergency is before it occurs. We never expect an emergency or disaster to happen in our home, workplace or community. The truth is an emergency or disaster could happen anywhere at any time. Having a well thought out emergency action plan is the best way you can protect yourself, your family, your business and your employees. These unforeseen emergency situations can be natural or man-made and they threaten us by causing physical harm or environment damages.

Unexpected emergencies can include the following categories.

Weather emergencies:

Floods

Earthquakes

Hurricanes

Tornadoes

Environmental emergencies:

Fires

Toxic Gas releases

Explosion

Accidental or deliberate release of hazardous biological agents, or toxic chemicals

Pandemic disease

Man-made emergencies:

Civil Disturbances

Workplace violence

Deliberate release of hazardous biological agents, or toxic chemicals

Active shooter

Most people cannot think clearly and logically in a crisis. The first step in being prepared is to brainstorm all the potential emergencies that could disrupt your workplace. Once you establish your vulnerability you will want to address these objectives.

Steps to create an Emergency Preparedness Plan:

  • The most important objective will be to prevent injuries or fatalities.
  1. Who is responsible to alert employees?
  2. How will they be alerted?
  3. Is evacuation required? What is the evacuation plan?
  4. How to determine a safe meeting space?
  • Call for help, fire department, police, medics etc.
  1. What emergency phone numbers do we need?
  2. Who will have access to this list?
  3. Who is responsible to make the phone calls?
  • When possible act to reduce the damage to your building and contents.
  1. Where are the main shut off valves?
  2. SERVPRO offers an ERP (Emergency Ready Profile) at no cost. We will send a SERVPRO representative to help you assess your facility.

After all emergency situations are analyzed, create your Emergency Preparedness Plan and put it in writing. It will then be important to set-up training for all employees. It is also a good idea to have practice drills to prepare employees and this also helps to evaluate your Emergency Preparedness Plan.

Don't Forget to Clean Those Dryer Vents

3/26/2020 (Permalink)

Most of us don’t think about maintenance on our clothes dryers, but we should! The U.S. Fire Administration reports that every year there are thousands of home fires started by clothes dryers. Lint and debris can build up in your dryer vent, reducing air flow to the dryer, backing up dryer exhaust gases, which can result in a fire hazard. It is recommended you have your dryer exhaust system cleaned at least twice a year.

How to tell if you dryer vent is clogged

  • Normal drying cycle is not drying clothes
  • If it takes more than 40 minutes to dry a load of clothes
  • Clothes smell musty after normal cycle
  • Clothes are hotter at the end of the cycle
  • Large amount of lint accumulates in the lint trap
  • Your laundry area is more humid
  • Burnt smell in your laundry room
  • Outside dryer vent cover is not lifting

What you can do to reduce the risk

  • Clean your lint filter after each load of clothes
  • Use dryer sheet and fabric softener sparingly
  • Remove the back of the dryer to vacuum out lint that is trapped
  • Keep area around dryer free of dust and debris
  • The duct line that vents outside should be as short as possible

There are tips online on how to clean you dryer vent system, but it is recommended you hire a professional. The cost is $100 - $150 depending on the length and location of the vent. In addition to the reduced threat of fire, a cleaning can pay for itself in less than a year through the improved efficiency with less drying time required.

SERVPRO of Downtown Charleston is here for you should you do have a loss from a dryer vent fire. Please call 843-577-2470 for help

How SERVPRO of Downtown Charleston Can Help You After A Fire

3/26/2020 (Permalink)

We never think it can happen to us, the trauma of having all our personal contents and our security threatened is too hard to even imagine. If you do experience a fire in your home, call for help immediately because time is important in minimizing your loss. Once the fire department has addressed the immediate threat, the fire marshal will determine the cause of the fire loss and will authorize the safe re-entry into your home.

The next phone calls you will want to make is to your insurance company and a professional restoration company such as SERVPRO of Downtown Charleston. Our trained office staff will ask you important questions regarding your loss and will schedule a professional Production Manager to your home to evaluate your loss.

The Production Manager will inspect your home and to determine the extent of the fire damage. This will include your structure’s interior and exterior and all your possessions. They are trained in determining what can be cleaned and what will need replaced.

SERVPRO of Downtown Charleston has a full-service construction division that can remove fire damaged structures and replace them with new.

When the fire damage is severe enough that your home is not livable, it is often necessary to move your salvageable contents into our warehouse. Your contents will be inventoried, cleaned and returned once your home’s construction is complete.

Your Production Manager and Construction Project manager will work closely with you to restore your home to pre loss condition.

SERVPRO of Downtown Charleston is trained and prepared to handle any size fire loss. Call us at 843-577-2470.

Some "Don'ts" After a Water Damage

3/9/2020 (Permalink)

WHAT NOT TO DO AFTER A WATER DAMAGE FROM CLEAN WATER

DON’T:

  • Enter rooms with standing water where electrical shock hazards may exist
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards 
  • Leave books, newspapers, magazines or other colored items on newt carpets or floors to avoid staining 
  • Leave Oriental rugs or other colored rugs on wet wall to wall carpets 
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner 
  • Use TVs or other electrical appliances while standing on wet carpets or floors, especially not on wet concrete floors
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

If you experience a water damage, call SERVPRO of Downtown Charleston to help get your home back in order. We have the proper training and equipment to get it done correctly. 

Call us at 843-577-2470

Emergency READY Profile

3/9/2020 (Permalink)

When disaster strikes, you can be ruined or you can be ready. 

SERVPRO of Downtown Charleston can help you prepare with our Emergency READY Profile. 

Preparation is key for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before. No one ever plans a disaster, but you can plan for it. The SERVPRO Emergency READY Profile is the approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. There is no cost from SERVPRO of Downtown Charleston to come out and do this assessment on your facility. It will only take a little time to complete and will not take you away from current projects. In the end, it will save you a lot of time if ever needed. 

Call us today to get started on you Emergency READY Profile at 843-577-2470

What To Do Until Help Arrives After A Fire

11/11/2019 (Permalink)

WHAT TO DO UNTIL HELP ARRIVES

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet. 
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas. 
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and to tubs to avoid freezing pipes and fixtures. 
  • Wash both sides of leaves on house plants. 
  • Change the HVAC filter, but leave the system off until a trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

SERVPRO of Downtown Charleston is a team of specialists, trained to professionally clean your home and personal belongings. If you experience a fire in your Downtown Charleston home or business, give us a call at (843) 577-2470

Preventing Water Damage

11/8/2019 (Permalink)

Here at SERVPRO of Downtown Charleston, we are water damage specialists, and we compiled a small list on how to prevent water damage from happening often in your home: 

  1. Clean Gutters and Downspouts - Clean your gutters at least twice a year to avoid blockage. Standing water can cause damage to your gutters and roof. Don’t forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from the home.
  2. Know your Water Main - Know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly - Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
  4. Investigate Leaks Right Away and Fix Promptly - If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses - Old, brittle or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often throughout the year to avoid expensive damage.
  6. Check Your Water Pressure - If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet to full force. The gauge will give you a reading of the home’s water pressure. Typical homes water systems are designed for a pressure of 40 – 70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill - Sometimes, the only way you know that water is leaking is taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do unfortunately experience water damage, we are here to help. Call us at (843) 577-2470.

It Doesn't Take A Lot Of Water To Cause Damage

11/6/2019 (Permalink)

It doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and drywall, warp wood floors, damaged building components.

Water damage can be caused by many things:

  • Sump pumps
  • Water heater failures
  • Broken pipes
  • Washing machine
  • Dishwasher leaks
  • Ice maker problems
  • Flooding due to heavy rain
  • Groundwater seeping into the basement
  • Natural disasters

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures, and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

That's where the SERVPRO of Downtown Charleston comes in. If you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful. If you need us, we will be there. Call us at (843) 577-2470.

Mold Questions

10/29/2019 (Permalink)

A Few Important Mold Questions and Their Answers

Mold is a common problem in many buildings. If you have noticed a fungus growth in your North Lilburn home, you may be wondering what you should do about it. Will your insurance cover the costs of removal? The answer to this can vary depending on your circumstances. Here are a few important mold questions and their answers.

  1. When Does Insurance Cover Mold?

In many cases, your insurance policy will not include mold, but there are some exceptions. In situations where it is clear that the growth of mold was caused by a covered peril, then the costs to remove the damage will likely be covered. This can include instances when mold is the result of leaks caused by ice buildup, damage from a broken pipe and accidents involving broken appliances. Some companies also offer added mold insurance policies for an additional price.

  1. When Is Mold Not Covered?

Unfortunately, your standard homeowner's insurance will more than likely exclude most mold coverage. Unless it was caused by a covered peril, you will be required to pay the costs of a mold remediation service on your own. Disasters such as floods are often not included in standard policies, so mold that is the result of a flood will not be covered. It can sometimes be difficult to receive coverage for mold if your home has a history of fungal growth.

  1. How Can You Prevent Mold?

Because getting rid of a fungus growth can be costly, it is better to prevent one from occurring. You can do this by limiting the moisture in your home. Make sure to keep appliances and plumbing fixtures dry. You can lower the humidity by using exhaust fans and opening windows in kitchens and bathrooms. Always fix leaks as soon as possible and clean your home regularly.

While it is unlikely that your insurance will cover a fungus growth, this is not always the case. Be sure to read over your policy carefully so you know exactly what is included. Creating an unsuitable environment for mold in your home will help prevent the need for professional cleanup.

If you suspect you have mold, give SERVPRO of Downtown Charleston a call at (843) 577-2470!

Disaster Recovery Team

10/10/2019 (Permalink)

Did you know that SERVPRO has a specialized storm team and large loss response network to provide the resources to your property when others can’t? In the event of a disaster, SERVPRO professionals have the resources to relocate crews with equipment to take care of all of our customer’s needs. SERVPRO strategically places mobilization teams across the country to travel when needed to support recovery after large storm events such as hurricanes. Our job as water damage restoration professionals is to limit the amount of business interruption. We understand that fast mitigation is key to getting your business back up and running. SERVPRO provides the resources in the event of a large storm event to make sure that the right equipment, procedures, and training are in place to ensure that the structure is dry the first time and saves you time and money.

Do you have questions about how SERVPRO of Downtown Charleston can help you prepare for a disaster? Contact us today at (843) 577-2470!

What Can You Do To Prevent Mold

10/1/2019 (Permalink)

Mold thrives in a warm, humid and damp environment. Mold or mildew is not harmful in small quantities; it only becomes harmful when its growth spirals out of control and increases in quantity. Your home is likely to have mold if there are leaking pipes, leaks in the roof, poor ventilation, condensation, flooding, and wet clothes. Dealing with these problems early enough can prevent mold from setting in and causing havoc on the property.There are ways in which you can prevent this menace from happening. Always ensure that you clean up the water as soon as it spills in large amounts because this will reduce the chances of mold growing there. Also, ensure there is ample ventilation in the house after you finish cooking showering or washing utensils. Insulate your house to quell condensation. Also, keep the basement dry always. If all these fail, you should seek the help of professionals to remove mold from your home. These are the telltale signs that you should look out for if you want to know whether you need mold services;

  • If your home has experienced flooding recently due to excessive rain, broken appliance or pipe there is the likelihood that mold will grow. This can happen especially if you did not enlist the services of professionals to clean it.
  • When you see mold growth, it is also a red flag that you should do something about it.
  • The presence of an unpleasant and wet odor can be emanating from the mold.
  • If you or anyone else living in the house start experiencing allergies that you did not have before
  • The presence of moisture should also alert you to the imminent growth of mold and hence the need to call in professionals.

If you reside in the Downtown Charleston area and you have noticed some of these signs, you should give us a call at (843) 577-2470.

Is Your Business Ready For An Emergency?

10/1/2019 (Permalink)

If you own a business and suddenly have a water or fire damage, would you and your employees be prepared?

SERVPRO of Downtown Charleston offers the ERP: Emergency Ready Profile, a useful tool that can help prepare your business for anything that may happen. The SERVPRO Emergency Ready Profile serves as a quick reference document, detailing important building and contact information. It can be an ideal supplement to any existing emergency preparedness plan. Rather than simply reacting to a disaster, businesses can be proactive by establishing a relationship with a restoration company. SERVPRO of Downtown Charleston is a leader in fire and water damage response and can help you get your property back in working order.

The SERVPRO Emergency Ready Profile offers the following:

A free assessment of your facility's emergency preparedness.

Secure information in one location that will help you get back into your building following a disaster.

Facility details such as shut off valve locations, priority contact information and identification of the line of command to authorize emergency work to begin.

Call us today for your ERP at (843) 577-2470!

Happy Fall! Fire Pit Safety!

9/24/2019 (Permalink)

It's finally that time for outdoor BBQs, parties, and camp-outs and it's important to always keep safety at the forefront. Whatever type of fire pit you have in mind, make sure you follow all the rules for proper ignition. This will keep not only your family and friends safe but also those around you, like your neighbors.

Getting Started

Before you start digging to build your summer fire pit, think through the process. Where are you going to build your pit? How deep should you dig? What should you use to create the above-ground wall? When selecting your spot, take care not to dig too near other items that would easily flame up. So place your pit at least ten feet from other structures and avoid overhanging branches. It's important that if you are installing a prefabricated pit, you need to ensure your ground is level. Using pavers is a great way to ensure that any burning embers that may escape won't spread to other structures or brush.

When digging your own summer pit, ensure you remove at least one foot of earth. Place large stones or landscaping bricks around the outside edge of your site and cover-up at least one foot. Using concrete to secure your bricks will provide a safer, stronger pit. Once you have your pit completed, create a ten-foot circumference around it by clearing any brush, leaving only bare earth, or by using pavers to secure the area and help prevent drifting embers.

Enjoying Your Pit

Light your pit before the light is too dim. Twilight is a bit late, but with some skill, you should be able to get it lit. Make sure you have enough water stored near your pit to quickly douse flames. Finally, keep your wood well away from the pit. And it goes without saying; no horseplay should ever happen near the pit. While we would rather you enjoy your summer safely; the professionals at SERVPRO of Downtown Charleston can help you with any fire disaster--large or small. You can reach us 24/7 at (843) 577-2470.

Fast Action Is Crucial After a Flood in Your Charleston Property

8/5/2019 (Permalink)

Flood damage can accumulate quickly. Call the professionals at SERVPRO today for remediation assistance.

How SERVPRO Handles Carpeting for Flood Damaged Charleston Homes

Some of our most involved work when handling the effects of flood damage in a local home happens when we start to restore or replace the carpeting inside the building. Depending on the situation, the carpeting may need no replacements whatsoever, a partial "patched" replacement job, or full replacement across one or more affected rooms. We take care not to replace any material that can still be saved, but regardless of what treatments we can use for the project, we always have our work cut out for us. 

Does the Carpet Need to Be Replaced? 

One of the first evaluations conducted by our inspectors after flood damage hits a Charleston home is the state of the flooring. Flood damage that involves black or grey water (including all flooding that happens during a storm) forces us to replace any affected carpeting as quickly as possible. Many floodwater sources are contaminated with bacteria and fungal spores and can lead to mold growth and potential health hazards inside carpeting that is not thrown out. Even with clean-water flooding, we may need to remove carpeting that has warped and shrunk too far to be saved. Not all situations require full replacements, however - sometimes we can cut out a fraction of the room's carpeting and replace it with material that matches the clean side. 

How We Save Clean Carpet 

The first step in saving carpet is to dry it as rapidly as possible. For this part of the process, we bring in our air movers, powerful devices that create air currents above and below the carpeting to whisk away water. During this process, we keep an eye on the materials to prevent them from shrinking as they dry. Sometimes, we may need to replace tack strips that have absorbed too much water. This is one of our top priorities since fresh tack strips can help to keep the shape in drying carpets. 

Putting Down New Carpeting 

If we need to replace carpeting for any reason, we compare the styling of your floors to our internal database to find matching materials. We install fresh tack strips and carpet rolls after deodorizing the area to make the room looking "Like it never even happened." 

SERVPRO of Downtown Charleston stays ready 24/7 to respond to local calls for help with flood damage from any source. Contact us at (843) 577-2470 for our emergency damage mitigation and restoration services. 

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Our Experts Can Handle Any Size Disaster In Charleston!

7/26/2019 (Permalink)

Contact us anytime by dialing (843) 577-2470.

Why Charleston Residents Choose SERVPRO For Large And Small Scale Restoration Services


Charleston is home to historic churches and landmarks as well as bustling commercial centers and modern residential districts. We provide restoration services across South Carolina with an industry-leading team of technicians, crew chiefs, and customer-facing staff. At some point in almost every homeowner's lifetime, a property emergency occurs. We operate our call lines twenty-four hours every day to ensure that these issues are mild inconveniences rather than full-scale disasters. You can contact us to arrange services for mold, water, fire, or storm-related issues and trust us to use our experience, training, and equipment to bring your home back to its preloss condition.

Mold
The appearance of mold damage in your Charleston home does not necessarily mean a perpetual battle against microbial growth. However, it does mean you need to consider bringing in an Applied Microbial Remediation (AMR) technician to assess and control the contamination. Prolonged exposure to mold can rot wooden structure in your home, resulting in a much more considerable expense than it needs to be. Our restoration services for mold infestation revolves around containing, cleaning, and decontaminating the affected area to protect your home against future recurrence.

To effectively contain a microbial issue, we need to understand how fungi's spread and reproduce. Mold spores are microscopic organisms that are spread through the natural air flows of an indoor environment. SERVPRO control the spread of mold spores by using air-scrubbers with High-Efficiency Particulate Air (HEPA) filters. Practices that may make spores air-borne, such as demolition of contaminated porous materials, are completed by a SERVPRO restorer with a negative air pressure machine to prevent spores released during the procedure escaping into unaffected areas of the home.

The standard procedure for removing mold colonies from your Charleston home is through agitative cleaning methods. They are scrubbing surfaces, sometimes with corrosive chemical agents for stubborn soilings, before thoroughly disinfecting the affected area. In the right conditions, mold colonies can grow in as little as 48 hours. SERVPRO technicians thoroughly, However, and dry the source of your mold issue to make sure colonies do not recur after the service finishes.

Water
When water is absorbed by a porous material, it can often distort the shape, which expands as water enters, and damages structural integrity. When we deal with water damage in Charleston, one of our first actions is to find and shut off the source to prevent further damages. SERVPRO restorers are experts at mitigating against losses and work with a restore over replace mentality.
 
We have specialist equipment for drying procedures as well as restoration services for wood flooring should you find it buckling and warping due to water problems in your Charleston home. Hardwoods naturally buckle cup or warp when they absorb moisture. SERVPRO technicians can take action to ensure that these distortions do not become permanent after the water is removed. Hardwoods need to be kept at a moisture content level of below 12% to avoid permanent deformation.

SERVPRO technicians can take regular readings of moisture content in materials by using the sharp probe of a moisture meter. The moisture content of flooring can be preserved at a natural level as the surrounding room is dried using dehumidification or rapid air movement. Returning hardwoods to a natural equilibrium below 12% can take months, but it is worth the effort. Buckling, warping, or cupping can successfully be sanded out in the most scenarios, then refinished to a pre-damage condition, “Like it never even happened.”

Fire
The aftermath of a customer-facing is a challenging experience for any homeowner. The priority for most people suffering fire damage in their Charleston home is saving possessions that have been collected over a lifetime. We operate an emergency line twenty-four hours a day for residents and commercial businesses who need restoration services for their home.

SERVPRO offers the restoration of damages to contents, structure, and valuables that you may have thought were irretrievable. Our specialty cleaning equipment includes ultrasonic immersion tanks for dense possessions like precious metals or ornaments as well as Esporta washing machines for fabrics. We can often carry out restoration services on site. In some cases, we may need to send items to an external storage facility in Charleston for specialist cleaning.

The structure of your home can often have a lasting, unpleasant odor caused by smoke damages. SERVPRO restoration services use a multi-faceted approach to odors that can get your back to its preloss condition. Thermal fogging equipment uses pairing agents to bond with odor particles and neutralize them completely. This equipment can be used in a controlled zone or through the entire house. During cleaning, SERVPRO technicians can direct spray surfaces and fabrics to control odor.

Storm
Emergencies need rapid responses and quick solutions. Our large loss recovery team is available to assist you with storm damage in your Charleston home. Over the years, our skilled professionals have gained a stellar reputation for hard-work, reliability, and expertise in recovering properties and possessions during extreme weather events. Restorers play a vital role in these events by performing mitigation tasks that can limit the chances of permanent losses being sustained.

In large loss scenarios, you may be temporarily relocated while work to restore your home is ongoing. SERVPRO technicians can digitally log and inventory your possessions and take them to an external storage facility while restoration work is carried out on your Charleston home. We take note of the items, the rooms the items were in, and their condition. Fragile items and valuables can be specially packed to avoid further damages. Once remodeling work is complete, our digital inventories mean we can return contents to their original places for when you return.

Reconstruction services are not uncommon after severe storms. As a homeowner, you want the procedure to begin as quickly as possible. However, contractors must be provided with a safe, secure, and powered property to carry out tasks. SERVPRO can restore power to the property or bring in portable generators, remove hazards, or perform vital drying and deodorizing of the property. Not only do these restorations services allow contractors to start work, but they also mitigate against permanent losses from water and mold damages.

SERVPRO of Downtown Charleston has a proven track record of restoration services that bring homes and businesses back to their preloss condition as quickly as possible. Contact us anytime by dialing (843) 577-2470.

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How Our Professionals Dry Your Water Damaged Home In Charleston

7/16/2019 (Permalink)

Our SERVPRO technicians rely heavily on the power and precision of our air mover units to make water loss incidents “Like it never even happened.”

The Right Air Mover For Drying Your Charleston Home

Just being committed to offering effective and efficient water recovery services for Charleston homeowners is never enough for the work that must get done when these disasters strike. Our work focuses on the training and expertise of our water damage technicians. We also focus on the investment our branch has made in the leading equipment, products, and tools that help to complete restoration and recovery projects.

With a considerable span of severity in Charleston water damage incidents, the same approach is not ideal for every job that requires our professional SERVPRO technicians. Even with our extensive training through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in both Water Restoration (WRT) and Applied Structural Drying (ASD), much of the earliest stages of water loss recovery involve the placement of mitigation equipment like our air movers.

These high-powered fans are an integral part of water restoration and come in a variety of shapes and sizes to suit the needs that our SERVPRO professionals have on a recovery project. Each of these machines forces heated air into the environment – and sometimes into saturated materials and structural elements themselves – to vaporize it for collection by strategically placed dehumidification units. This combination can play the most prominent role in reducing the relative humidity in a house.

Most often, we have two types that get used in the mitigation of water-damaged houses in the Greater Charleston area. Our most popular unit sits upright and is ideal for open spaces and many saturated construction materials. We also have a low profile model that is ideal for use underneath specific fixtures and furniture, but that can also get placed more easily in spaces where flood cuts have been made to dry out wall cavities.

Many specific tools make up the collective whole of efficient and effective water recovery. Our SERVPRO of Downtown Charleston technicians rely heavily on the power and precision of our air mover units to make water loss incidents “Like it never even happened.” Give our specialists a call today at (843) 577-2470.

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How A Suppression System Can Save Your Charleston Night Club

7/8/2019 (Permalink)

Give our specialists a call anytime you need us at (843) 577-2470.

Sprinkler Suppression For Fire Damage In Charleston Night Club

Overcoming the effects of a fire loss in your Charleston night club requires a fast reaction to the emergency. Often, with suppression systems installed, fires do not have a chance to become devastating and destructive forces to the building, though there are still direct consequences of this disaster to address. As much as you might want to take care of these problems on your own, professional recovery can help you to get your doors open again as quickly as possible.

Soot, smoke, and odors become widespread fire damage in Charleston clubs, though concerns also exist for overcoming the damage that the sprinkler system that had been running in the building has caused as well. These systems continue to shower affected rooms with water until the embers have been extinguished, which can lead to pooling and saturation of construction materials and electronics.

The DJ stand and set up on the stage of your nightclub is one of the most expensive areas of your establishment, as people come to dance to the music provided by this equipment. When it becomes involved in suppression, a damage assessment can determine the presence of fire damage, but our SERVPRO team must work to quickly mitigate loss by getting drying efforts started to protect electronic components and circuitry in units like amps, speakers, soundboards, and lights.

Our content management team can help to remove items affected by a fire or its extinguishment efforts to a safe spot nearby. We do have on-site recovery methods, though transporting to our nearby SERVPRO facility for concentrated cleaning, drying, and deodorization might benefit our customer if recovery efforts require your facility to shut down for a short time.

Multiple steps play a role in the full recovery of your damaged nightclub, but it is the business of our SERVPRO of Downtown Charleston team to get you back in business right away. You can count on our expertise and industry-leading equipment to make fire losses “Like it never even happened.” Give our specialists a call anytime you need us at (843) 577-2470.

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Charleston Structures Rely on SERVPRO for Water Extraction after Extreme Flooding

6/27/2019 (Permalink)

A Few Vehicles from the SERVPRO Green Fleet--Ready for Flood Damage Restoration in Charleston

Flood Water Removal Actions to Preserve Charleston Homes

With Cooper River and Wappoo Creek to the west and the Harbor everywhere else, Charleston is undoubtedly in what can be called a flood-prone area. Fortunately, those same flood threats also provide some of the finest water recreations on the Southeastern Coast for residents and hundreds of thousands of visitors every year.
 
Charleston flood water removal needs to begin as soon as it is safe to enter the neighborhood. SERVPRO restoration teams train extensively on the latest extraction equipment to preserve as much of each home as possible.
 
They start with commercial grade pumps to remove the majority of the flood water. The inlet hoses are submersible, so technicians can drop them into ankle-deep or higher water to immediately begin operation. Depending on the size of the residence and the number of pumps needed, removal can take anywhere from one to several days.
 
For lower levels of flooding and in smaller rooms, SERVPRO technicians use more compact devices. These extraction wands can be adjusted for vacuum speed and also have a heating element to help begin drying out carpets and floors while removing the water trapped inside the carpet layers and between floorboards.
 
After drying the surfaces, team members then look for more water. In many homes, flood water collects in the sub-floor where it can rot the support structure, weakening and rendering it unsafe for walking. Technicians remove it by lifting a floorboard over the affected area or drilling a hole underneath a section of floor trim where it is normally unseen. Next, they insert a hose attached to a wand or another extraction device.
 
Removing the excess moisture trapped in the wood is important also. Team members complete this task by inserting a hose attached to an air mover and then forcing warm, dry air into the sub-floor. It pushes moisture out of the floor framing, speeding up evaporation. Our technicians can also rig "tents," of plastic sheeting and secured to treated floor area with tape to concentrate the drying stream of the devices. By reducing affected air and materials, we can increase the evaporation rate, thereby also the drying time.
 
Restoring every local home to a dry, safe condition after a flood is always the goal for SERVPRO of Downtown Charleston. If your home, or any area of it, is underwater, call us at (843) 577-2470 today to begin the removal process.

Charleston
 

Why Professionals are Needed for Fire Debris Removal in Charleston

6/18/2019 (Permalink)

Fire debris removal is dangerous. Let SERVPRO of Downtown Charleston use their expertise to restore your home.

SERVPRO Eliminates the Risk to Homeowners with Removal of Fire Debris from Burned Charleston Homes

The shock and confusion that affects a family in Charleston after a fire breaks out in their home can last until the condition of their residence gets restored to its normal, safe condition. We at SERVPRO realize the complications that any size fire can impose on a family. Our understanding of the situation makes a difference in how well your family copes with the stress and inconvenience until you can move back home and get things back to normal for everyone.

As soon as possible after a house in Charleston burns, removal of the fire debris needs to take place. Even in a property where the family can avoid the temporary moving out that many people must do, getting all of the rubble gathered together, bagged up, and carried out of the home needs to happen to eliminate the associated risks.

As we bag ruined carpets, rugs, draperies, blankets, and other charred remnants from the fire, we also use shovels and buckets to scrape floors clear of anything left behind. We also remove damaged belongings and dispose of these, also.

Should you want to go through such belongings to make sure that anything that holds particular value to you gets moved to the restoration pile, instead, and tagged as requiring priority attention. Just as we wear personal protective equipment (PPE) when removing and handling damaged materials, you should do the same when handling soot-covered items. Not only will gloves keep your hands clean, but once-safe items might now have splintered parts, jagged edges, or sharp points.

When we uncover things with a thick layer of soot but that otherwise do not show any signs of physical damage, we often take these things outside. Although they may not have sustained any burning, charring, or melting, they can still have damage at the molecular level. Some structural elements release gases that can cause health effects. We discuss these items and how industry standards prefer we handle them.

SERVPRO of Downtown Charleston can help make your home safer, faster by removing the debris created by a fire. Reducing your expenses related to disasters like this enables you to recover more quickly. We are always here for you, only a phone call away, at (843) 577-2470, day or night, 365 days a year.

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Our Professionals Can Save Your Water Damaged Charleston Home

6/14/2019 (Permalink)

Reach out to us as at (843) 577-2470 as soon as you realize there is an issue, so no time is wasted in restoring your home.

Water Damage Restoration For Your Charleston Home

There are four appliances in your Charleston home that are the most common culprits when it comes to water leaks. These include your refrigerator, washing machine, sump pump, and dishwasher. These appliances should be inspected several times each year, as doing so could save you time and money you might lose cleaning up after a water damage emergency.

If you’ve already had a failed appliance in your home, the quicker you clean up the mess, the better. To help you do this, a professional water damage remediation company in Charleston is your best option. At SERVPRO, we have the experience and the tools needed to get the job done in a timely fashion, and we make it look as if nothing ever happened when we are finished.

In regards to your washing machine, the supply line that connects to the machine should be routinely checked. All materials only last so long, and several factors can affect the life expectancy such as water pressure, the type of water, how often you use the machine and installation techniques. Look for signs of water deposits or corrosion. It is a good idea to replace rubber hoses with braided metal supply lines.

If your refrigerator has an ice maker, it can spring a leak if the water line gets clogged or damaged. Check it to ensure it is attached securely as well. If you need to replace the line at some point, it is relatively inexpensive.

In most water damage emergencies, SERVPRO techs use a closed drying system, which closes off the affected area from the outside air and the rest of your home. Dehumidification equipment is used for the inside air, and we have to control the indoor environment using dehumidifiers and air movers. Smaller areas are easier to dry, and we can create a drying chamber by hanging plastic sheeting around the affected area, or we can close windows and doors.

Your dishwasher can leak around its base or under your sink. Look for discoloration of the floor or dishwasher, water damage to cabinets nearby, or soft or warped floor materials.

If you have a sump pump, having a backup power source installed such as a generator or battery backup is wise. Test it yearly, preferably before the wettest season.

SERVPRO of Downtown Charleston is always available to help you dry your home in Charleston or the surrounding areas back out after a failed appliance has created water damage. Reach out to us as at (843) 577-2470 as soon as you realize there is an issue, so no time is wasted in restoring your home.

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What is the Best Way to Dry Water Damaged Concrete in Charleston?

5/28/2019 (Permalink)

SERVPRO of Downtown Charlotte is ready to tackle your water damage restoration needs.

Commercial Water Removal Experts In Charleston Talk About Removing Moisture From Concrete

Any building in Charleston that has running water can suffer from plumbing failure. When a pipe breaks inside your food storage warehouse, it is wise to call in a professional commercial water removal company such as SERVPRO. Our water damage restoration technicians (WRT) can utilized advanced equipment and techniques to dry out your contents and structural components quickly. When dealing with food storage facilities, we know that excessive moisture can ruin your food items. If your products get wet, it can become costly to replace several of your products, so conducting commercial prompt water removal is vital.

Even a small crack in one of your water pipes can spray hundreds of gallons into your company's building quickly. During any commercial water removal project in Charleston, we start by extracting the moisture while it is in its liquid form. Removing liquid H2O is much easier than removing it once it soaks into your contents and building materials and evaporates into the air. If there is a large amount of standing water, we first use a submersible pump to pull out the water and put it into a sewage drain. Next, we utilize heavy-duty extractors and specialized tools to remove moisture from wet surfaces, including your flooring materials.

Once all of the liquid water gets extracted by our SERVPRO team of WRTs, we then begin the applied structural drying (ASD) process. When implementing ASD, we use a combination of air movers and dehumidifiers. The air movers move moist air away from affected surfaces while the dehumidifiers pull moisture out of the air.

When drying out your food warehouse, removing moisture from your wet concrete floors is vital. Moisture that soaked into your concrete floors can raise the relative humidity levels inside your warehouse. When the humidity levels rise, the water vapor in the air can ruin your food products or cause problems with any wooden shelving units.

When drying out concrete, our water damage restoration technicians at SERVPRO can implement desiccant dehumidifiers. Desiccant dehumidifiers use a silica gel to attract moisture particles. The machine then heats of the gel to release the moisture. Desiccant systems work better with hard non-porous materials like concrete than refrigerant dehumidifiers. If you ever need concrete inside your warehouse dried out, call SERVPRO of Downtown Charleston at (843) 577-2470 24 hours a day.

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Our Experts Explain How We Stop The Slow-Moving Effects Of Flood Damage In Your Charleston Home

5/22/2019 (Permalink)

SERVPRO of Downtown Charleston has helped local homeowners for years to recover from the devastating effects of water and flood damage.

SERVPRO Stops These Slow-Moving Effects Of Flood Damage In Charleston

Flood damage can impact your home in many ways. While it might be clear and evident that waters can scar your carpeting, walls, furniture, and other visible parts of the home, some types of damage can reach much deeper if you do not take care of them quickly. SERVPRO technicians remain on standby 24/7 to respond to local disasters since only a few hours can make the difference between a smooth, simple water cleanup and a large-scale flood damage restoration project for victims of a disaster. Here are some of the ways that more significant damages can creep into your home if you are not careful.

Foundational Damage
One of the most essential reasons to hire a fast and certified mitigation company like SERVPRO for flood damage in Charleston is to prevent damage from happening to the foundation of your home. With extended exposure to floodwaters, your home's foundation may start to crack and break, potentially leading to a separate repair project that costs thousands of dollars. These damages can almost always be avoided through fast and comprehensive drying solutions like those planned out by our work crews.

Breakdown of Materials
The longer moisture remains in your property, the more liable materials around the house are to begin breaking down and wearing thin as a result of the water soaked into them. We prioritize removing standing water and excess moisture in your home as one of the first things to work towards when we arrive at your home hours after the disaster.

Mold Growth
Without fast drying and special preventative measures, the risk of mold growth in your home can be high after a flood. SERVPRO technicians are always certified to prevent and treat mold damage before and when it starts to appear in your home.

SERVPRO of Downtown Charleston has helped local homeowners for years to recover from the devastating effects of water and flood damage. Call us 24/7 at (843) 577-2470.

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Charleston Properties Rely on SERVPRO for Effective Smoke Odor Removal

5/9/2019 (Permalink)

Charleston Home Has Smoke Odors? Fire Damage? Call the Green Fleet for Improved Indoor Air Quality and Cleanup

Our Smoke and Fire Odor Removal Team Gets Your Charleston Home Smelling Lovely Again

There are many reasons why a home in Charleston might smell like smoke. Wood-burning stoves can back smoke into the home, stove-top fires can spread smoke into other areas of the house, and small fires that you managed to put out before it became necessary to call the fire department can leave smoky odors in your home.
 
We want homeowners to know that SERVPRO can help make their Charleston home smell healthy again after fire-related odors take hold and make things uncomfortable. We know how to make it “Like it never even happened." When we arrive at your home, we come prepared with the different tools and devices that can rid your property of the substances that create the odors. We do more than just adding a scent to cover the odors – we perform the work that makes them unable to bother you again.
 
We physically remove as many as possible items coated with soot or charred from a fire. Our first step in controlling odors is the removal of the soot and smoke residue that produces such odors. Cleanup can be the most crucial step to restoring good indoor air quality (IAQ.)
 
Sometimes smoke gets into the cavities inside your walls and ceilings. If possible, we remove the smoke deposits from those areas. Many times, we seal these areas so smoke particles cannot get back into your living space as they disintegrate into smaller pieces.
 
Thermal fogging works to remove leftover particles that cause odor. However, first, we discuss with you this and other result-producing options. Fogging forces chemical neutralizers into the same areas that the fire's heat pushed the smoke into, which is a good option for homes with numerous enclosed areas. Our hydroxyl generators and ozone machines can help deodorize the contents in your home if they seem to be producing offensive odors.
 
Ozone's benefits include working more quickly than hydroxyl generators can, while we can continue working in the area if hydroxyl generators suit your needs better. Hydroxyl generators can keep running even while the area remains occupied, and does not cause harm to damp carpets like ozone often does.
 
If your home has developed an odor from a past fire or other issues, call us, SERVPRO of Downtown Charleston at (843) 577-2470. We can make things pleasant again for you and your family.

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Our Professionals Have The Tools And Expertise To Restore Your Charleston Home

4/30/2019 (Permalink)

We are always available and ready to go! You can call us 24 hours a day 7 days a week and we will respond quickly to restore your home.

Moisture Detection and Wicking in Drywall of Your Charleston Home

Drywall is one of the most common construction materials seen when walking through Charleston homes. With its heavy use as walling components, these elements are relatively cheap and porous materials that can get quickly installed during initial construction. When faced with disasters like water loss incidents, the porous nature of sheetrock can often be highly damaging to the material, leading to substantial degradation and decomposition over a day or more of exposure.

Determining the severity of water damage to your Charleston home is critical, and our SERVPRO professionals have multiple devices and tools that can determine the extent of moisture damage and saturation of affected materials. We have moisture detection tools that can both emit electromagnetic waves and pulses to monitor resistance, giving a general idea of the moisture content to the sampled material. We can also use these same devices with their probe attachments for a more accurate and immediate determination of the moisture content and saturation level of affected materials and elements.

Wicking is a common problem with sheetrock material. With the bulk of water damage naturally finding its way to the floor, most of the pooling and standing water happens around the baseboards of an affected area in your home. From this point, moisture can begin to wick up the drywall towards the ceiling, moving farther along this path as time progresses. The distance that this wicking occurs from the flooring is the point where flood cuts occur.

Flood cuts are a way for our SERVPRO team to remove irreparably damaged drywall without the need to remove full sheets and reinstall them. With controlled demolition techniques, we can save a customer money on the material needed to reconstruct these removed portions and reduce the time it takes to complete this phase.

While water loss recovery can happen in many steps, some materials used to construct your home are more prone to substantial water damage than others. Our SERVPRO of Downtown Charleston rapid response team can arrive quickly to begin mitigation techniques that can save as much of these damaged materials as possible. Give us a call 24/7 at (843) 577-2470.

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SERVPRO Will Restore Your Charleston Business After Water Damage

4/8/2019 (Permalink)

SERVPRO can store and dry contents off-site to preserve their appearance and functionality after water damage. We are here for you 24/7, call today.

Commercial Water Damage Mitigation in Charleston Orthodontics Office by SERVPRO

Commercial water damage can be disruptive to a business, especially one based in the service sector such as an orthodontics office. It can be chaotic to cancel and reschedule much-needed appointments, not to mention patient unhappiness at having their schedules disrupted. Fast action for cleanup is the key to making both the business owner and their clients happy.

SERVPRO was called to mitigate commercial water damage in a Charleston orthodontics office when a water supply line to a dental unit ruptured overnight. The water ran into several treatment rooms in a single section of the office. Our technicians arrived on site within hours of the initial call and immediately got to work extracting the water so the practice would have as little downtime as possible during cleanup.

Multiple technicians used portable pumps to remove the water damage in the patient rooms so the drying process could begin as quickly as possible. Once extracted, technicians used moisture detection equipment to verify there was no residual moisture under the tile floor. The baseboard under the supply line was removed to allow for airflow behind the wall cavity. The chairs and stools in the patient rooms were placed up on blocks to dry in place.

Drying goals are set by measuring the moisture levels at unaffected areas of the property. Air movers and humidifiers were set up to quickly dry the rooms and lower the air quality to meet the predetermined levels for dryness.
After drying, the final stage of restoration began so the orthodontics office could reopen for business. Our technicians clean the rooms affected by water and ensure they were disinfected and deodorized to meet sanitary standards for seeing patients as soon as they reopened for the day.
Commercial water damage should be addressed professionally to avoid disruption to your business. Our services are available 24/7 when you contact SERVPRO of Downtown Charleston at (843) 577-2470.

2019 Seasonal Recreation Guide
Check out the 2019 Seasonal Recreation Guide, click here for more information.

How Our Trained Professionals Remove Contamination From Your Charleston Home

4/4/2019 (Permalink)

Let our IICRC technicians address contamination in your home through our experience, training and specialized equipment. We are available to you 24/7.

Essential Steps that Help Ease Flood Removal in Charleston

When floods affect your property, there is a need to take immediate mitigation steps that help stop further damage and restore preloss conditions. Flood removal is a complex process but following the right procedures improves the results and shortens the period it takes. We offer professional mitigation services in Charleston.

One of the main issues to address during flood removal in Charleston properties is contamination. As floodwater flows over open spaces, it collects different contaminants including biohazards such as raw sewage and dead animals. It also dissolves insecticides, and other chemicals then deposit them in the affected homes. Our SERVPRO technicians take several measures to address contamination. We spray EPA-registered disinfectants directly into affected areas to deal with pathogens. We also create containment zones where the need arises restricting the spread of contaminants to unaffected areas.

Floodwaters leave different types of debris in the affected areas including silt from outside and the materials it damages inside the house. Removing all the debris is crucial because it also makes it simpler to carry out other restoration steps. Removing debris is mostly a manual process, but it requires caution because some of the materials can be hazardous. Our SERVPRO technicians wear PPE, Personal Protective Equipment, like full body suits, rubber gloves, and boots before shoveling out debris. Having the necessary safety equipment helps them work faster.

Removing pools of standing floodwaters from the house is essential, but it can take time. Proper disposal of such contaminated water is also essential to ensure compliance with regulations from local or federal authorities. Our SERVPRO technicians use truck-mounted water extractors, and submersible pumps to remove standing water fast. Our water extractors also have storage tanks that can hold the water to ensure it is disposed of properly.

When flood damage affects your property, call SERVPRO of Downtown Charleston to help with removal restoring it to its preloss state. You can reach us at (843) 577-2470 any time. We’re Faster To Any Size Disaster.

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If Mold Plagues Your Charleston Home, You Need To Call A Professional Restoration Company!

3/26/2019 (Permalink)

If a leak causes mold damage inside of your kitchen, always get help immediately.

Why You Should Consider SERVPRO For Remediating The Mold Damage In Your Charleston Home

The constantly leaking dishwasher inside of your kitchen can eventually cause mold damage underneath the cabinetry around the device. At times, it may be tempting to push off a problem until a little later, whether it is because you forgot about it or finances are tight. No matter your reasoning, it is never wise to continually expose your kitchen floor and cabinetry to excess moisture. While you may mop it up every time the dishwasher leaks, or even place a towel down in anticipation, those measures cannot protect your kitchen from water damage. As the omnipresent mold spores begin to feed off of the excess moisture, a colony can begin to take root and grow.

Finding mold damage inside of your Charleston kitchen may seem like another problem that you can set aside for the time being. However, the opposite could not be more accurate. Mold damage can cause health effects and impact every individual who lives inside of your home negatively. Furthermore, mold can cause decay in organic materials over time, such as the wooden cabinetry inside of your kitchen. Because of the various damages mold can cause, it is imperative for you to call for help as soon as possible after finding it.

SERVPRO has an excellent reputation for being swift, skilled, and friendly, which we uphold with dignity. It's always our goal to leave our customer feeling happy. Our team is filled with IICRC-certified technicians, and SERVPRO always uses advanced equipment to solve your mold damage problems.

When SERVPRO arrives at your property and investigates the mold damage, we can swiftly make a plan to remediate. To reach all of the mold damage, we can uninstall your cabinetry and clean it thoroughly with a disinfectant. Now that your dishwasher has been fixed, and is no longer needed, water damage should no longer be a concern, but to prevent regrowth, we can use an antifungal agent on the floors and cupboards to ensure that regrowth cannot occur. To remove the musty smell from your kitchen, SERVPRO can use an air scrubber to remove active mold spores from the air, as well as the very particles that cause the malodor.

If a leak causes mold damage inside of your kitchen, always get help immediately. Speak with a representative of SERVPRO of Downtown Charleston by phoning (843) 577-2470. Night or day, our techs are always ready to rush to your aid.

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Saving Your Charleston Office Building From Water Damage

3/19/2019 (Permalink)

SERVPRO Helps Commercial Buildings with Water Damage Restoration in Charleston

SERVPRO Provides Water Removal and Cleanup for Charleston Businesses

Office buildings can easily be seen all throughout Charleston. With so much valuable and sensitive information contained in every one of these facilities, it is no wonder that many of them have state-of-the-art security systems and even guards to monitor nighttime activities. One thing that your security system cannot protect these files and valuable equipment from is water damage from an unexpected break, however. 
 
Water damage to your Charleston office building does not have to be an overwhelming and traumatic event, so long as you already know whom to call and whom you trust to get the place back in order quickly. Our SERVPRO team has a long-standing history of restoring water damage in commercial properties, and we have the tools and experience to do the job efficiently and to do it right. 
 
From the moment that our crew arrives on the scene, our assessment process begins. The objective here is to determine the source of the water damage and to keep this situation from getting worse. Once the source of the water has been repaired by us if minor,  or stopped, restoration of the affected area can officially begin. Depending on the severity of the situation, water extraction efforts might be the first step in the plan. Typically for water that is not pooling heavily, portable pumps and wet-vacs suffice for water extraction. 
 
Drying the area is the next step, as this completely removes all of the moisture and allows for a more thorough look at potential structural damages and areas in need of repair. Drying is typically done using a combination of air movers and dehumidification equipment. To ensure that all of the water has been dried out, thermal imagery might get employed to survey inside of walls and under flooring for wet spots. These are areas that cannot get seen with the naked eye, but leaving the moisture could later result in mold growth. 
 
Our SERVPRO team commits itself to working quickly and thoroughly to mitigate your losses. From your out-of-pocket expenses or the time that your doors have to remain closed to the clients you serve for our restoration process to occur, our IICRC certified technicians work to make it as easy as possible for you. 
 
If your office building has a water emergency, give SERVPRO of Downtown Charleston a call. Our rapid response team of certified restoration specialists can be reached anytime by calling (843) 577-2470.

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Water Removal Services Using Advanced Equipment for All Charleston Area Residents

3/19/2019 (Permalink)

SERVPRO uses various types of extraction equipment to remove water in your home during the restoration process.

Rely on Industry Trained SERVPRO Technicians for Thorough and Efficient Water Removal

One of the most important things to remember when dealing with water issues on your Charleston property is to take quick, decisive action. Every minute that you spend deliberating can lead to additional damages that make the possibility of successfully restoring your home, harder. 

Contacting a qualified water removal company in Charleston gives you access to professionals who understand how to extract water from your home correctly. With the proper personnel, resources, and equipment, your water removal company can make multiple passes to ensure proper water removal and quick drying of the structural components of your home. 

SERVPRO professionals take water removal seriously, using various types of extraction equipment to remove water from flooring, furniture, and other contents found in your home as quickly and efficiently as possible. It is a part of our job to make IICRC-industry certified technicians available who understand the water removal process and work hard to put training and experience to work for you.

SERVPRO technicians use both portable and truck mounted extractors that make removing water found on your property quicker. The entire extraction process involves putting the three major components, the heater, pump, and vacuum system, to work for you. Our technicians choose the right extraction tools for your circumstances while maintaining the delicacy necessary to protect your property.

Your local SERVPRO is an independently owned and operated company, offering a variety of water removal, cleaning, and restoration services throughout the area. We use infrared moisture detectors, hygrometers, dehumidifiers, air-moving equipment, and advanced drying and cleaning techniques to restore your property, personal belongings, and living environment to a quality pre-water damage condition that you and your family can enjoy. 

SERVPRO of Downtown Charleston has emergency response teams available 24-hours a day, 7-days a week. We are always nearby and ready to help residents throughout surrounding areas with any size problem you may face. Call our offices today for access to qualified professionals, advanced equipment, and resources that enable you to recover, quicker. (843) 577-2470

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How to Remove Smoke Odors From Your Charleston Home

3/11/2019 (Permalink)

SERVPRO of Downtown Charleston is ready to handle all of your fire damage restoration needs.

Odor Removal After a Fire in Your Charleston House

Since Charleston homeowners do not expect or predict when disaster might strike, there are often common functions of the house that can exasperate the spread of the damage from an incident like a fire. With conditioned or heated air being a staple to nearly every home in the area, circulating air throughout your home is something that happens almost continually. Whenever situations like fires take place, a running HVAC system can become adversely affected and become instrumental in spreading damages like soot and smoke residue to otherwise unaffected areas of your property.

One of the hardest obstacles to overcome after a disaster like this in your Charleston home is your need for fire odor control. Smoke damage can seep into materials, fabrics, furniture, and much more. We have many pieces of equipment that can help to eliminate these harsh odors permanently from your home, and we also have specialized areas and tools at our facility to deodorize contents of your home removed during the mitigation phase and pack-out process.

Our SERVPRO professionals work to respond immediately to your emergency with the necessary mitigation to help protect the contents, furniture, and affected items within your home. These often get taken to our nearby facility for focused cleaning and deodorization efforts. The most effective approach for many of these items is time in an ozone chamber. This special compartment of our facility adds air with added oxygen to neutralize odor molecules in the items we have placed inside. This practice, even in portable units, is not safe for use around pets and your family, however.

To remove noxious fire odors in open areas and permanent fixtures throughout your damaged property, our SERVPRO professionals can combine the use of hydroxyl generators and thermal foggers. If there are no people or pets present in the home, ozone generators can also be a practical solution for deodorization in your home.

Restoring your home after a fire requires addressing lingering odor concerns throughout the house. Our SERVPRO of Downtown Charleston fire restoration specialists have the tools and expertise to help. Give us a call anytime at (843) 577-2470.

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Why Our Professionals Are The Most Qualified In Charleston

3/8/2019 (Permalink)

Our team arrives quickly and has the right equipment to handle your water damage restoration process. Call us anytime we are available 24/7.

Factors that Influence the Outcome of Water Removal in Charleston

Leaking or burst pipes can leave you with a massive restoration bill if you do not take the right steps. Part of taking the right steps is a swift response because leaving standing water in your property for long leads to further deterioration. As an IICRC certified restorer we are conversant with ASD, Applied Structural Drying, so we use the most suitable approaches to remove water from your Charleston Property.

The amount of water damage into your Charleston property may determine what steps to take for efficient water removal. Water that covers most of the rooms can take days to remove, and dry all affected areas thus requiring the occupants to move out. Our SERVPRO technicians rely on high capacity resources such as truck-mounted water extractors to quicken the restoration process reducing the time people spend away from their properties.

Water spills can soil your property necessitating through cleanup. Some likely sources of such soiling include food remains and detergents if the leak originates from an appliance such as a dishwasher, and dyes from non-colorfast fabrics. Failure to clean the properly can lead to serious problems in future including stains and bad odor. Our SERVPRO technicians combine the use of tools and professional cleaning agents to clean affected areas to sanitary levels. For example, the heating capability in our water extractors helps ease the cleanup process.

After removing all standing water, there is a need to dry any excess moisture left in materials. Drying can take a long time because it works through evaporation. Our SERVPRO team takes different approaches to expedite evaporation. One option is to run air movers in the wet areas increasing the evaporation rate. We also use plastic sheets to create smaller sections in large rooms which help reduce the volume of air that runs through dehumidifiers for moisture extraction.

Working with a professional restorer helps you control the outcome of water damage. Call SERVPRO of Downtown Charleston at (843) 577-2470 to help restore your property. We’re Faster To Any Size Disaster.

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SERVPRO Acts Fast To Restore Mold Damage in Charleston

2/25/2019 (Permalink)

If you even suspect that you have mold in your business please call our experts immediately. We are available 24/7 and have the right equipment.

Mold Remediation to Reopen Your Charleston Deli Quickly

Your Charleston delicatessen is one place that is always getting foot traffic at all hours of the day. While you offer premier cuts of meat and prepare sandwiches to tailor to the lunch crowd on the go, you might not always stay aware of areas of your business that might not be in the best shape. Structural compromises can lead to moisture and water penetration, and persistent dampness can allow for mold growth to occur in as little as a few days.

While you might find that there would be time for you to identify a potential problem in your Charleston deli before mold damage occurs, it is more challenging to spot than you might think. Many problems that result from penetration in exterior walls begin within the wall cavities, so mold colonization could occur without you even knowing you have moisture concerns. The best solution is to reach out to our SERVPRO mold remediation specialists to get efficient and effective help right away.

From the time that our professionals arrive at your deli, we can identify all of the present moisture in the walls of your building to begin isolating the damaged areas and working to dry out the affected regions. Containment of the mold can help to prevent the spread to new areas while our technicians work to remove the active colonization that we find.

Our SERVPRO team appreciates the knowledge that you have to shut down to your customers for the time that this remediation gets underway and until you can pass certain health code tests to reopen again. We work efficiently and quickly to ensure that we can remove the threat and restore indoor air quality to limit the time that your doors stay closed to the community you serve.

The discovery of mold might put the brakes on your business, but with the right professional help, you can remove this threat and return to serving your customers quickly. You can count on our SERVPRO of Downtown Charleston mold remediation specialists to remove the colonies and restore the damage that has occurred promptly. Give us a call anytime at (843) 577-2470.

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Don't Wait To Repair Your Flood Damaged Home In Charleston, Call The Professionals At SERVPRO!

2/13/2019 (Permalink)

Give our SERVPRO of Downtown Charleston contractors and restoration specialists a call today!

Unrepaired Storm Damages Can Flood Charleston Homes

Charleston residents have grown accustomed to the rapidly changing temperament of the weather, including its persistent threat of becoming violent. Even though many homes have suffered damages at the hands of some of the more powerful systems that have come through the area recently, many resolved to repair these damages on their own and in doing so, left their property vulnerable to further damages. With vulnerabilities in your exterior defenses, homes become susceptible to flooding and water damages.

Roof and siding damage are among the most common lingering concerns that can allow flood damage to affect your Charleston property. While repairs like this can be costly, especially when many homes throughout the area require similar assistance, avoiding it allows the problem to worsen continually. Once torrential rainfall occurs again, this weather along with the subsequent runoff your roof can expect allows a steady flow of water into your house. Our SERVPRO team can arrive quickly to provide emergency board up services to prevent further penetration, but even with our rapid response, the effects are often already widespread.

Board up services and tarping like our emergency team can provide are only a temporary solution designed to allow our mitigation team to get to work on protecting your property as best as we can. Repair of the damage must occur for the restoration to complete, as much of the work that our SERVPRO team performs to return your house to original condition relies on the source of the damage getting repaired fully to prevent recurrences.

Extraction plays a critical role when flooding occurs, as this allows our technicians on site to see the full scope of the damage while we set up drying equipment. With a Category 1 loss like this, many of the affected materials can often get preserved and protected if our team gets contacted quickly at the initial signs of flooding.

While you might be in the group of homeowners that can appreciate saving money and taking repairs and restoration into your own hands, the longer that your home sits storm-damaged, the more likely situations like flooding become. Give our SERVPRO of Downtown Charleston contractors and restoration specialists a call today at (843) 577-2470.

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How Water Loss Incidents Can Cause Future Mold Growth Issues in Your Charleston Home

2/4/2019 (Permalink)

Moisture is a breeding ground for mold. Inspect your home for sins of water leakage.

Ways to Get Longer-Term Results from Mold Remediation in Charleston

Mold colonies quickly form whenever there is excess moisture or even humidity in a home. The spores that cause mold growth are microscopic and natural occurring, and apart from moisture, they require an organic food source, oxygen and the right temperature to thrive. Because of the environment, a mold problem can keep recurring even after remediation, which is not only costly but also inconveniencing so finding ways to get long-term results from a remediation exercise is essential. 

Most exercises of mold remediation in Charleston happen after incidents of water loss because such events supply the necessary moisture for growth. Leaks that go unnoticed, especially in hidden sections of the property, can also lead to infestations. Such leaks are common in plumbing lines within wall cavities and beneath sinks or bathtubs. Addressing the source of the water helps prevent recurrence. Our SERVPRO Franchise professionals take measures to quickly bring down relative humidity levels below 60 percent after a water loss incident to prevent growth. Fixing small leaks and drying wet materials using dehumidifiers and air movers helps deal with the issue "Like it never even happened." 

Moisture retention is likely in sections of your home such as crawl spaces and wall cavities where airflow is constrained. Moisture is also likely to find a way in through ground seepage or absorption from surrounding areas. Our SERVPRO Franchise professionals use different approaches including using injecti-dry systems and pumps to extract the water from the affected areas. To prevent future problems we recommend long-term measures such as crawlspace encapsulation to lock out moisture. 

In cases of heavy infestation, the remediation exercise might cause other problems. For example, tearing down a section of heavily infested drywall can spread debris and spores to other unaffected sections of the property. Some methods of mold removal such as wire brushing can also cause other problems such as damaging the infested material. To help minimize these additional problems, our SERVPRO Franchise professionals create exclusion zones with plastic sheets to prevent the spread of debris. To clean heavily infested materials without damaging them, we use special techniques such as soda blasting and dry ice blasting. 

If you are facing a lingering mold problem, call SERVPRO of Downtown Charleston at (843) 577-2470 any time. We're Faster To Any Size Disaster.

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Choosing Professional Restoration For Water Damages In Your Charleston Home

1/23/2019 (Permalink)

We respond quickly and have the best equipment to deal with water extraction, don't wait call our experts today.

Fast Extraction for Damaged Charleston Properties

Water loss incidents require immediate action to protect what can get salvaged of your Charleston home. From flooding to interior plumbing and appliance failure, there are more reasons than most homeowners might believe to find your property contending with high volumes of water. Whenever you find this situation, reaching out to our professionals can be a wise decision to make.

While you might consider damage like this to require little more than water removal efforts for your Charleston home, water affects much more than what you can see on the surface. There is a finite timeline to correct these issues before they begin to warp and distort construction materials for your home, and so reacting quickly to the situation is vital to protect these elements. Our SERVPRO professionals are available 24/7 to respond to all manner of damaging emergencies that occur in local homes.

Part of our fast response lies in our ability to remain prepared for all manner of disaster that could affect our customers throughout the area. Our Green Fleet stays stocked with a wide array of advanced equipment designed to make short work of situations like interior flooding and water loss incidents. Our extraction equipment is efficient as well, from our truck-mounted pumps to portable sump pump options. We can remove the excess water quickly from the area, but that is only the beginning of the work that must get done.

When materials get exposed to pooling water, they immediately begin to absorb the liquid, and it can begin to change their composition, size, and look. Drywall can become irreparably damaged in less than a day when exposed to water or excessive moisture. Hardwood flooring and carpets can take as little as two days longer to become unsalvageable. You have to act fast and get our highly-trained SERVPRO professionals working on restoring your property with water removal as promptly as possible.

Water loss incidents pose a significant threat to the wellbeing of your home. Give our SERVPRO of Downtown Charleston rapid response team a call 24/7 at (843) 577-2470.

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SERVPRO Will Put The Flame Of Worry Out In Your Charleston Home After A Fire

1/16/2019 (Permalink)

Only the experts offer restoration after smoke from a fire has invaded your home.

Fire and Smoke Restoration Methods for Charleston Homes

Smoke can be a devastating effect from a fire that occurs in your Charleston residence. While many different areas could ultimately become affected by the spread of this damage throughout the property, homeowners often lack the specialized equipment or training to sufficiently clean up and restore the exposed elements. Our professionals can arrive quickly to begin the steps necessary to return your home to its original condition.

Fire damage can create a challenging restoration process for your Charleston home. While many homeowners tend to fixate on the structural damages that could have occurred throughout the disaster, these often get resolved with controlled demolition and reconstruction. Overcoming smoke and other fire effects on the contents of the property and the base elements of the house, such as studs and supports, requires the advanced technology and extensively trained technicians that arrive with our SERVPRO rapid response team.

Smoke effects can vary in your home based on the materials that combusted, the heat of the blaze, and how long it burned before it got extinguished. Our professionals can do an accurate and thorough assessment of the full reach of the fire damage to determine what equipment is necessary to overcome the effects. Often smoke damage lingers as a residue on surfaces and contents or a noxious odor that spreads throughout the property.

Cleanup for these effects often falls to high-powered vacuums, wet and dry sponges, and SERVPRO approved industrial cleaning detergents designed to break apart residues and their stains to recover the full vibrancy of the original material. To remove harsh odors from the premises, materials, contents, and even fabrics, our technicians have equipment like our thermal foggers. These machines release an odorless chemical compound that breaks smoke molecules apart to leave no discernable scent behind.

While there are many steps to overcoming smoke and fire damages in your home, our SERVPRO of Downtown Charleston team has the equipment and expertise to help. Give our rapid response team a call anytime disaster strikes at (843) 577-2470.

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Check Out What A Typical Water Cleanup in Charleston is Like When SERVPRO is Involved

1/3/2019 (Permalink)

We have the technology and equipment to cleanup and sanitize your home from dirty water.

Charleston Homes - Water Cleanup & Restoration

When there is a water spill, it is essential to clean the affected area thoroughly, a process which involves various steps. Clean is a relative state, so the steps involved depend on the level of cleanliness that you need to achieve. The three levels of cleanliness are sterile, disinfected and sanitary. For a residential property in Charleston, reaching sanitary condition is usually sufficient because it eliminates any health risks. We have IICRC certified technicians that can clean your property after water loss to achieve the sanitary level of cleanliness. 


Removing any water left standing after the spill is a crucial step during water cleanup in Charleston. If the water originates from a dirty source such as a faulty appliance, it might contain wastes that might soil, or even stain the contents in the house, if left unaddressed for long. Our SERVPRO technicians handle this by extracting the water within the shortest time possible. We have different types of equipment to match the type of extraction needed. We can use submersible pumps if the pool is over two feet deep or truck-mounted water extractors for lower levels.

After removing the standing water, various soils and debris might be left necessitating various cleaning actions including the use of chemical agents and mechanical processes such as agitating the surfaces. Our SERVPRO technicians use pressure washers or brushes where mechanical action is needed. We also have various professional cleaning agents to remove dyes and other stain-causing materials. We evaluate the material involved to ensure we use the right agent. For instance, we do not use chlorine bleach on wool and silk or when removing stains from rust.

Bad smells are likely to develop after a water spill incident. The causes vary depending on the specifics of the incident. If the water spilled contains debris, such debris might reach concealed spaces causing the bad smells. Even clean water might dissolve or push ordinary debris such as pet wastes into hidden crevices resulting in smells that do not go away even after cleaning is done. Our SERVPRO technicians combat this by deodorizing the affected property. If there is a carpet, we treat both sides with an EPA-registered disinfectant then use a fogger to apply a deodorizing agent. On hard surfaces, we use mop application.

Water spills can happen at any time leaving you to handle the tedious cleanup process. Call SERVPRO of Downtown Charleston at (843) 577-2470 to help. We’re Faster To Any Size Disaster.

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Timing Is Crucial When Your Charleston Home Suffers Flood Damage

12/27/2018 (Permalink)

Call us at (843) 577-2470, so we can help you get your family back home and everything back to how it once was, “Like it never even happened.”

Why Homes With Flood Damage Need Fast Mitigation From SERVPRO In Charleston

Charleston's lower-lying neighborhoods experience sporadic minor flooding throughout the year. During the winter, this can happen because of freezing rains that melt on contact with the ground. Once melted, any water that becomes diverted from drains in the street can end up flowing over yards, streets, and into homes. Yard waste can also clog drains and force water into homes. Many times, the flooding remains low to the ground.

SERVPRO responds quickly to flood damage in Charleston and provides our clients with top-notch service. Damage of any kind eventually worsens, but beginning proper mitigation can minimize overall costs related to the labor, cleaning, and restoration needs of a flooded house.

Having highly effective equipment and tools helps us perform the tasks involved in making minor repairs, cleaning personal belongings, removing damaged structures, and drying the interior becomes more effective when we respond faster. Working as quickly as possible to remove carpeting and saturated drywall sections mean our drying equipment works more efficiently.

We test areas of your home that may hold condensed moisture from evaporated floodwater and ensure that these areas also become dry again. Working quickly means many of these areas never sustain damage from excessive humidity. Other areas that became contaminated but undamaged require cleaning to ensure they do not become breeding grounds for bacteria and other pathogens.

When your home becomes unlivable because of flood damage, finding suitable lodging for your family can place an extreme amount of stress on you. We understand that continuing to live away from home places additional hardship on you and the members of your family. Rapidly finishing the work involved in clearing away the water and debris, cleaning surfaces, and achieving a dry environment means your family can get back to their normal routines and move forward with their lives.

We work as rapidly as possible on homes containing flood damage, regardless of the water level reached during the event. To move your family back home after such a disaster requires substantial teamwork, and SERVPRO of Downtown Charleston trains our employees in the most effective methods. Call us at (843) 577-2470, so we can help you get your family back home and everything back to how it once was, “Like it never even happened.”

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Got Water Damage In Your Charleston Business? Our Team Is Faster to Any Size Disaster!

12/17/2018 (Permalink)

During water emergencies, we are just a phone call away.

Commercial Water Cleanup In Charleston Can Save Your Business

The pipe leaking under the sink in the bathroom of your music shop may force you to shut down for a time while professionals clean up the mess. We know that your business needs to be open for you to make a profit, so you can expect us to work quickly. Plus, we understand that you do not wish to disappoint your customers who like to come in daily to browse and shop.

SERVPRO water cleanup in Charleston can help you get back in business as soon as possible. Our teams are well trained and can stop the leak and remove water from the premises fast. Excess water can ruin your floor tiles and walls and can also damage the structure of the building. Plus, moisture can ruin various contents inside the store such as musical instruments and display cases, which can be costly. Dampness can also lead to mold growth, which can cause health effects. Calling us right away may help reduce damages and lower restoration costs.

The water removal process may involve the utilization of portable extractors, wet vacs and pumps to remove water quickly. If there is a large amount of water, we may need to employ truck-mounted extractors. Next, we can start drying the affected areas. Typically, our crews use air movers, heaters and axial fans to dry structures fast. If necessary, the team may use dehumidifiers to reduce moisture and to speed up drying.

Our techs may also need to pack-out some of the items inside the store such as sheet music, musical books and various instruments like guitars, organs, horns, and drums. If we remove any contents from the structure, our team can wrap, label and categorize every item. Plus, they can bar-code, photograph and tag all items. This step helps keep accurate records that can be helpful for your insurance claim.

SERVPRO of Downtown Charleston provides dependable commercial water cleanup restoration that can make it look “Like it never even happened.” During water emergencies, we are just a phone call away. Contact us at (843) 577-2470. When possible, we can return your shop to its preloss condition.

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How Our Experts Will Restore Your Home In Charleston After A Fire

12/4/2018 (Permalink)

With a wide array of resources and highly-trained technicians available 24/7, SERVPRO is a wise choice for anyone contending with fire damage.

Tools For Smoke Recovery At Your Fire-Damaged Charleston Home

Smoke can often be one of the most troublesome effects to overcome after disaster impacts your Charleston residence. From small localized events to widespread structural damages, smoke can penetrate far beyond the source of the flames to affect many areas and items within the property. One of the focuses of the rigorous training our technicians undergo to obtain their IICRC certifications for Fire and Smoke Restoration is identifying the type of smoke that has impacted the property and the appropriate measures to take to remove the harmful and noxious effects.

Overcoming the fire damages in your Charleston home might be more complicated and intricate than many homeowners realize. Our SERVPRO professionals get equipped with the latest equipment to provide efficient and effective service in removing harsh odors and residues from the premises following widespread smoke damages. This leading equipment can make our franchise a wise choice for those looking to reduce restoration costs without jeopardizing the quality of the completed product.

One of the tools at our disposal to help contend with the harsh environment that our technicians often get exposed to when entering a fire-damaged home for the first time is our hydroxyl generators. These machines can help clean an environment from not only harsh odors, but also germs, pollutants, lingering smoke, and other needs for sanitation. Best of all, these small machines can safely get used around pets and humans.

Thermal foggers are another piece of equipment vital to odor removal when our SERVPRO technicians are on site. These machines release a dense chemical compound safe for use on soft materials and open areas that neutralizes odor molecules on contact to eliminate the noxious scent permanently from your home.

Cleaning and air quality are primary concerns for professional restorers like ours when it comes to setting your home back to its original condition following a fire incident. With a wide array of resources and highly-trained technicians available 24/7, SERVPRO of Downtown Charleston is a wise choice for anyone contending with fire damages to their property. Give us a call anytime you need us at (843) 577-2470.

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How SERVPRO Technicians Train to Remediate Water Damage in Your Charleston Home

11/29/2018 (Permalink)

SERVPRO has the equipment, expertise and training to meet all of your water damage needs,

The Partnership Of Trained Technicians And Advanced Equipment Is Why SERVPRO Is The Water Damage Solution In Charleston

The water loss remediation industry continuously devises new equipment that takes a Charleston property from soaked and deteriorating to dry and clean faster and more efficiently. As amazing as innovative tools are, it takes a crew of seasoned and highly-qualified technicians to use them to the best effect. Professional water remediation companies deliver their best outcomes when the workers pledge to train and recertify on a regular basis.

When you face water damage in your Charleston home, you benefit from cutting-edge equipment and crews who know how to operate them according to industry standards. Even diehard do-it-yourselfers recognize that managing water incursions is a tricky business, requiring not only hard work but also a solid understanding of the science behind water removal and structural drying.

Developing professional expertise to mitigate water damage is why SERVPRO sends our crew members to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) classes. The IICRC is a standards developing and establishing organization worldwide. Skills taught to the employees we sent to remediate and restore your home base their effectiveness on research.

An example of a task that might seem straightforward enough to be within the grasp of every homeowner is carpet water extraction. The equipment resembles a shop vac, and a homeowner typically feels comfortable operating a vacuum. Why SERVPRO requires crew members to complete a comprehensive IICRC course in carpet cleaning relates to the problems that can occur if standards are unknown or ignored.

The art and science of extracting water from carpeting or other floor coverings are not intuitive. An effective way to pull moisture out of a carpet is with a weighted wand extractor. SERVPRO IICRC-trained technicians learned and practiced the techniques that extract moisture without putting stress on the textile floor covering. Inexperienced individuals can stretch the carpet fabric by exerting too much pressure or moving too quickly across a surface. Inappropriate force might cause delamination of the carpet backing from the carpet face. 

SERVPRO of Downtown Charleston delivers high-quality water mitigation results by arranging for professional training of all our technicians. Schedule an appointment with our top-notch workforce by calling (843) 577-2470.

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Fire Damage In Charleston Is No Match For Our Skilled Technicians

11/12/2018 (Permalink)

With the professional restoration services that we offer, it is possible to safeguard the structure and its occupants.

Professional Help Is Necessary When Restoring Fire Damage In Charleston

When flames engulf a property, the danger is obvious. However, the threat does not end after putting out the fire. The combustion process introduces gases and aerosols in the affected environment, and if not cleared, they might lead to health problems when inhaled. In addition to affecting the occupants, the structure also continues to deteriorate in different ways after the fire goes out. Debris and residues, some of which are acidic, can cause such deterioration. The water used to put out the fire from your Charleston property might also lead to deterioration. With the professional restoration services that we offer, it is possible to safeguard the structure and its occupants.

Some level of preparation is necessary before starting the restoration of fire damage in Charleston. It might include the separation of items based on the level of damage. Our SERVPRO technicians separate items into salvageable, unsalvageable and questionable categories which helps reduce the chances of throwing out salvageable items. With our electronic CCIS, content claim inventory service, we can even group items room by room. We also board-up the structure, which helps prevent further damages by intruders or weather elements.

The smoke produced as a fire burns causes some of the damage, so cleanup is necessary. While it is possible to wipe off some of the soot, most of the residues require further steps for proper cleaning. Our SERVPRO crew uses various approaches to clean your property. Mechanical agitation helps dislodge debris from affected areas. We also use some professional cleaning products, which work through chemical action that either dissolves or suspends the soils effectively removing them from the affected material. From our experiences handling clean up after fires, we understand the easiest ways to deal with different kinds of soiling. For example, we know that like dissolves like, so we evaluate the type of soiling before choosing a cleaning solution.

Some aspects of fires like smoke damage and bad odors spread easily even to parts of the property not reached by the flames. By working as a team, our SERVPRO crew cleans and deodorizes all affected areas.

Restoring damages after a fire should not overwhelm you. Call SERVPRO of Downtown Charleston at (843) 577-2470 to assist. We’re Faster to Any Size Disaster.

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When Water Threatens To Damage Your Wood Floors In Your Charleston Home Contact The Crew At SERVPRO

11/7/2018 (Permalink)

Within just a couple of days after a water incident in your home, the saturation and moisture can warp and bloat wood flooring.

Protecting Wood Floors From Water Damage In Your Charleston Home

Every type of disaster that can affect your Charleston home can adversely and substantially threaten the construction materials and structural elements of the property. When it comes to water loss incidents, all these same components remain at risk for as long as the situation is poorly maintained and not professionally cleaned up. Our 24-hour rapid response team can help you.

From leaking and faulty appliances to leaks and breaks through indoor plumbing, your Charleston home has numerous potential sources for water damage throughout its life. Whenever your property gets threatened by this kind of damage, you need to protect the structural components of your house by employing professional restorers like our SERVPRO technicians to extract and dry the damage.

Within just a couple of days after a water incident in your home, the saturation and moisture can warp and bloat wood flooring. Once this process has started, it is nearly impossible to salvage. For this reason, it is recommended to procure trained professionals like our team to mitigate the situation immediately after it happens. With our rapid response team, we can arrive quickly to begin extraction work and get drying efforts started to prevent this irreparable damage.

In addition to the distortion of the wood flooring, this same material could become a seat for mold growth. A few days past the water loss incident without professional restoration and your home is likely affected by microbial and mold growth throughout the impacted area. Our SERVPRO water restoration specialists and remediation experts can work in conjunction to eliminate the dampness and to prevent mold growth through the application of our antimicrobial spray solutions.

Whenever a water damage incident occurs in your home, many homeowners become misled into believing they have taken care of the cleanup sufficiently while moisture and dampness persist out of sight. Elements like wood flooring and other susceptible materials can become irreparably damaged and require removal without the appropriate professional intervention. Give our SERVPRO of Downtown Charleston rapid response team a call whenever you need us at (843) 577-2470.

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Our 4 Step Process To Make Sure Your Charleston Home Is Mold Free

10/30/2018 (Permalink)

Proper planning is necessary when dealing with mold.

Four Important Steps In Remediation Of Mold Damage In Charleston

Apart from being unsightly, mold infestations can create the impressions of a rundown property. You have probably seen a higher percentage of old, dilapidated buildings infested with mold compared to new ones. Mold is also associated with health problems so once detected, taking the necessary remediation steps is essential. We offer remedial services that can help you deal with the problem should it develop in your Charleston property.

The first step when dealing with mold damage in Charleston is documenting the condition of the structure and the extent to which the problem has developed. Our SERVPRO technicians are well equipped to handle this step. We check the level of moisture saturation in the building and the areas to which the infestation has spread. We also review the types of surfaces where the colonies develop including whether there are porous materials affected.

Controlling the spread of mold contaminants at source is essential. Although mold spores are omnipresent, letting the debris from the affected area to spread freely increases the areas that require clean up. Various approaches can help prevent such spread. When demolishing affected drywall, our SERVPRO technicians can set up negative air machines. We also isolate affected areas using plastic sheets.

Removing the mold colonies in the affected areas is another important step. The actual method used depends on the level of infestation or the material involved. For light outbreaks, approaches such as HEPA vacuuming or damp wiping the affected surfaces can help. In cases of severe growth affecting porous materials, the best option is to remove such materials entirely.

Since mold is moisture fueled, correcting the moisture problems identified during the initial inspection is essential. No matter how effective the other remediation steps taken are, any moisture left can fuel future growth. Correcting moisture problems involves sealing any leaks identified. In case the growth occurred after a flooding incident, drying all the affected materials to normal levels is enough. Using moisture meters and sensors, our SERVPRO technicians evaluate all affected areas to ensure they dry to normal levels.

Proper planning is necessary when dealing with mold. Contact SERVPRO of Downtown Charleston to assist. You can reach us 24/7 at (843) 577-2470.

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How Our Team Can Help You Recover From Flood Damage After Hurricane Florence Destroyed Your Charleston Home

10/10/2018 (Permalink)

Flooding was one of the worst conditions that homes in the area faced, and our technicians continue to be available to help.

Hurricane Florence And Recovering Flood Damages In Your Charleston Home

You might not need a reminder about the effects of hurricanes and severe weather systems on your Charleston home. With the devastation that Hurricane Florence brought to the Carolinas this past month, it is more prevalent than ever the damage that these storms can do with the right conditions. Flooding was one of the worst conditions that homes in the area faced, and our technicians continue to be available to help throughout recovery efforts.

Some Charleston homeowners are getting their first look at flood damages and the kind of condition that a house gets left in, even if it did not get structurally compromised by the gale force winds of the storm. Overcoming these effects might seem nearly impossible at first, but with the right professional assistance such as our experienced SERVPRO technicians, you can start to see the possibility of restoring your damaged home entirely.

While the pooled water throughout your home persists as the most immediate threat, our technicians can get to work quickly on removing this effect through the use of truck-mounted pumps and wet-vacs with extraction wands for more inaccessible areas. The remaining moisture requires a combined effort of air movers to force water out of challenging areas and dehumidification equipment to pull moisture out of materials in the affected areas.

Unfortunately, that is not all that our SERVPRO professionals have to overcome when it comes to widespread flooding like this. Debris, mud, and contaminants all pose risks to your house in their own regard, which require advanced cleaning techniques and equipment to remove the dirt and to disinfect the environment as well. Assessments begin into the structural integrity of affected materials to determine if they still possess the ability to function as they should or require replacement.

Flooding is not something that homeowners can easily overcome, but something that no person has to face on their own. With the industry-leading equipment and expertise of our SERVPRO of Downtown Charleston technicians, you always have the help you need to set things right. Give us a call anytime that you need us at (843) 577-2470.

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How to Get Charleston Area Charities Up and Running After Flooding

10/1/2018 (Permalink)

SERVPRO of Downtown Charlotte Removes Water From a Commercial Building

Water Removal For Charleston Charities And Businesses 

Charleston businesses are dealing with flooding now. Getting the water out quickly and drying the facility helps each business reopen its doors. In a situation as we face now, this is not about making a profit, it is about providing the goods and services our community and state needs to recover. Reopening for business also puts residents back to work and paychecks in their pockets so they can keep moving forward.

When it comes to charities, commercial water removal in the Charleston area is primarily about helping people rebuild. SERVPRO restoration teams can clear a building of water, provide the means to wash and dry donated clothing, and return food kitchens to active status so they can cook meals for neighbors who do not have power or are still unable to return to their homes.

We start with anti-bacterial agents and commercial water pumps. Floodwater contains soil and other contaminants, so technicians treat the water as a potential health threat. They spray the water surface and any property that was under the water before it began receding to kill bacteria before wading in.

Next, technicians engage the pumps to remove the water. Since it is still considered contaminated, they have to pump the water into the nearest sewer opening. If the system is not available, they pump the water into a tank truck for delivery to a water treatment plant.

If the shop has donated clothing for sale or to give away, we can help with that. Our equipment inventory has extra-large, commercial washers and dryers that we can bring on-site. If the power is still out, SERVPRO teams have access to a variety of generators that can operate for up to and over 24 hours of continuous operation.

Once we finish removing the water, our team members move in to dry kitchen equipment so that volunteers and employees can begin preparing meals. While some of the cleaning and drying we accomplish by hand, technicians also use a combination of air movers and fans to force warm air across and under appliances to speed up the drying process and draw the damp air out of the facility.

Getting our community back up and thriving is our only goal right now at SERVPRO of Downtown Charleston. If you need us to help others, call today at (843) 577-2470 to get started. We are here for you.

Charleston is home to Boone Hall Plantation. Click here for more information.  

Don't Stress About Mold Damage - Leave It Up To The Pros At SERVPRO

9/27/2018 (Permalink)

Our SERVPRO fleet is always on stand by and ready to respond to your mold damage emergency!

Addressing Mold Damage Growing in Your Charleston Home During Hurricane Cleanup

After a hurricane hits our area, Charleston residents want to rebuild as quickly as possible. During this time, efforts focus on removing damaged belongings, removing waterlogged drywall and other building materials, and drying everything out.

When your home in Charleston is being restored, you should also keep the prevention of mold damage in mind. Areas in your Charleston home can still suffer from mold and mildew because of the enormous amount of humidity in the air. When your home's affected areas receive the majority of the attention, overlooking undamaged sections can occur.

SERVPRO technicians continue monitoring the air in your home for the amount of water vapor remaining. Because a hurricane dumps water all over and not just near your home, the air outside can stay saturated, also. To reduce the ability of microbes to infest your house, we use multiple air scrubbers to remove airborne spores before they can land and colonize on surfaces. SERVPRO knows it is essential to focus on your house as a whole, and not just on the areas where damage from the hurricane occurred.

Removing damaged materials can open your home's walls up, leaving interior wall cavities exposed so they can dry more rapidly. Where warping seems to occur, we allow time for this to dry. Some warping diminishes with drying. Other areas in your home with wood can also warp and crack. Mold can grow in these areas quite quickly, but removing any damaged floor coverings can help prevent mold damage from ruining the flooring underneath.

Mold damage can also grow in crawl spaces and attics because of the elevated humidity. We can monitor these areas for you to help prevent infestations before they can harm your home. When mold damage begins in full force, the cost of remediation also increases. Preventing such damage during cleanup can help save you money and time. Mold damage is one of the many aspects of a hurricane that can cause health effects.

Locally Owned Company with National Resources


SERVPRO of Downtown Charleston wants to help restore your home entirely after a hurricane and making sure mold damage never becomes an issue for our customers is one way we serve our community. Call us at our 24-hour emergency service line, (843) 577-2470, to receive more information on how we can make everything at home “Like it never even happened.”

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Choosing Professional Restoration For Fire Damages In Your Charleston Home

9/17/2018 (Permalink)

Disasters never strike your home at convenient times, and widespread damages can be difficult to see firsthand when you make it back to your house.

Fire Damage In Your Home

Disasters never strike your Charleston home at convenient times, and widespread damages can be difficult to see firsthand when you make it back to your house. Among the most challenging of these circumstances can be dealing with a fire in your residence, as there are so many potential effects that could spread out through the entire property. Your insurance provider likely suggests the use of professional restoration services, and there are many reasons why this is a wise decision.

Many Charleston homeowners seek to take care of the problems and maintenance needs of their home on their own as best as they are able, but fire damages pose a threat to inexperienced individuals. Our SERVPRO professionals get uniquely trained to handle all facets of fire restoration, including the extensive use of safety and precautionary equipment to keep our technicians safe.

The risks to both providing the photographic evidence and catalog of the damages for your insurance claim and working to clean up the mess are severe following a fire. Once the first responders have completed the extinguishment, there can still be airborne toxins and the overall weakening of multiple areas of your home that could collapse or break loose without warning. Leave the necessary cataloging and assessment to our trained estimator.

Another thing that you should consider as you debate the need for a professional company like our SERVPRO professionals to help overcome the fire damages is the efficient manner in which we approach restoration work. From the moment that we arrive at your home, we begin the process of limiting the damage that you experience, as well as put a plan in place to begin restoration work as quickly as possible.

Your insurance provider might not demand that you use a restoration company to bring your home back to preloss conditions, but it is a wise decision for you to make. Our SERVPRO of Downtown Charleston can work efficiently to restore all of the damages to your home, making it quickly “Like it never even happened.” Our rapid response team is ready 24/7 at (843) 577-2470.

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Preparing Your Charleston Home for the Destructive Force of Hurricane Florence

9/11/2018 (Permalink)

SERVPRO Advices Charleston Residents to Evacuate from the Path of Hurricane Florence

SERVPRO Says Heed Emergency Instructions Concerning Hurricane Florence for Your Charleston Area

While it might seem appropriate that September is Preparedness Month for disasters, the looming threat from Hurricane Florence to the Charleston area provides a severe situation for residents and business owners. Without the ability to slow or deter the course of this severe system, many residents in the area wonder what they can do to help their properties avoid catastrophic disaster as this hurricane continues to strengthen as it approaches landfall.

There are some things that you can do while there is still time to help to protect your Charleston property for the storm that is coming. Customarily, residents and business owners work to board up their windows and reinforce areas of their home they feel might take the brunt of the high winds and flying debris. You can also take these precautions, as it might help to reduce the impact that the storm has from shattering the windows of your home and allowing rain and airborne debris from entering your home.

Seek refuge well outside of the path of the storm, giving you space in between Hurricane Florence and where you choose accommodations until the worst of the conditions have occurred. While you cannot take everything that you have in your home, this might be an excellent opportunity for you to grab some smaller irreplaceable items and things that you have such as photo albums. You have insurance that can cover material possessions along with your home damages, but some things you own do not carry a monetary value.

It is important to heed the warnings and evacuation notices for the area as they come in. While you might have weathered harsh tropic storms before, experts in their respective fields have experience in what this storm could produce. South Carolina is already mandating mandatory evacuations for eight coastal counties and directing traffic away from the coastline, be sure to take these warnings seriously.

Once the storm has passed, and you can return to your home, the inevitable damage has likely occurred. Our SERVPRO of Downtown Charleston emergency response team can help you to mitigate these damages from getting worse while we develop a solid restoration plan for your property to return it to preloss conditions. Give us a call whenever you need us at (843) 577-2470.

Charleston Gov't News Flash here

How Professional Equipment Help To Make Water Cleanup In Charleston Easier

9/5/2018 (Permalink)

Water cleanup demands the use of appropriate products and equipment to make the job easier and things cleaner.

How Professional Equipment Help To Make Water Cleanup Easier

Water cleanup demands the use of appropriate products and equipment to make the job easier and things cleaner. Since we are talking about specialized equipment, it is the role of the technicians to operate the equipment correctly. There are also specific directions that we follow when applying the cleaning products when attending to such situation in Charleston. All incidents are not the same, so, we select the equipment to use depending on the situation we are facing.

To determine if the structure is dry or not during water cleanup in your Charleston home, we use detection devices. In this step, we use moisture sensors, moisture meters, and thermo-hygrometers. Thermo-hygrometers help us to measure the temperature and the relative humidity of the site. The role of moisture sensors is to determine whether there is moisture in materials during the initial stages of the inspection. On the other hand, moisture meters are helpful when we need to determine the exact moisture content in materials.

When our SERVPRO technicians are drying your property using space heaters, fans, and air movers, moisture escapes from wet materials and surfaces into the air. As the air absorbs the moisture, it reaches a saturation point where it cannot absorb any additional water vapor. If condensation takes place, then some additional damage is likely to occur. We perform dehumidification to remove the water vapor from the air using dehumidifiers and in the process speed up drying.

We also have appropriate tools to disengage the pad and carpet, separate seams and reinstall the carpet, seams, and pad. The use of safety equipment is equally important since it helps our SERVPRO technicians to avoid injury. For instance, we use gloves, boots, eye protection, and overalls. Our work usually follows the state and local regulations.

SERVPRO of Downtown Charleston provides 24-hour commercial and residential restoration services. Call us at (843) 577-2470 to work with an experienced service provider with proven services in the restoration industry.

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Removing And Remediating Commercial Water Damage In Charleston

8/27/2018 (Permalink)

Our goal at SERVPRO of Downtown Charleston is to help our fellow business owners reopen for service as quickly as possible.

Commercial Water Damage

Charleston businesses can be affected by storms, just like homes. Most of the flooding and other damage comes from more common threats like a split hose or some other plumbing failure. In a few cases, sprinkler systems fail and cause even more problems when they soak clothing and other items on shelves or hanging on walls.

T-shirt shops are popular with tourists and Charleston residents. Commercial water damage to these small businesses has to be removed and remediated as fast as a restoration team can be called in. SERVPRO restoration teams are on-call seven days a week to help business owners reopen their doors to customers and make certain they have product available for sale.

In smaller shops like these, water removal happens quickly. Technicians use extraction wands to draw water out of carpets and off of the surface of concrete and wood floors. They can accomplish this in about a day, two for shops with a larger floor area. The advantage is that with commercial carpets, there is no pad underneath, so our teams do not need to lift them to remove one.

If clothing was affected, the next step for our teams is dry it. For damp items, the quickest method is to increase air circulation and carefully raise the surrounding temperature. SERVPRO Technicians use every surface available to hang items and then open doors and windows (weather permitting) and augment natural circulation by setting up fans at entrances and exits. They can also bring in hanging racks if needed. To speed up the drying process, technicians install space heaters and carefully monitor everything to prevent over-drying items.

In cases with a water-soaked property, our teams can bring commercial-grade dryers to the business, and dry it on-site. If the store power was affected by the water damage, teams could also bring in a portable generator from their equipment inventory.

While technicians dry the store’s inventory, one of our inspectors examines the building for damage. Usually, damage to drywall and other building material is minor. Our teams attempt to dry everything in place using fans to draw out damp air, and air movers to force warm, dry air across surfaces.

Our goal at SERVPRO of Downtown Charleston is to help our fellow business owners reopen for service as quickly as possible. If you are dealing with flooding or another water issue, call us today at (843) 577-2470 to set up a visit.

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Remediating Flood Damage In Charleston

8/15/2018 (Permalink)

Extreme weather in our area can often lead to flooding in Charleston homes.

Remediating Flood Damage

Extreme weather in our area can often lead to flooding in Charleston homes. When a disaster like this strikes, the restoration service you hire needs to respond quickly and with the right equipment to not only remove water but to also begin returning your home to pre-damage condition as quickly as possible.

Remediating Charleston flood damage often starts with a source of power. If needed, SERVPRO work crews bring in a generator to provide electricity to our equipment and to also restore lights inside the home so they can work despite any further inclement weather.

Now, our technicians remove flood water from inside the home using pumps and extraction wands. If the sewer system is available, they pump the water directly into the nearest drain. If not, restoration teams can pump the water into the street to eventually drain and evaporate. If the water is contaminated and the sewer is still overwhelmed by the flood, team members pump the water into a tank truck for removal to the nearest water treatment plant.

Next, a SERVPRO inspector examines the home to determine what can be restored or requires disposal. Since carpets can absorb an incredible amount of water and remain restorable, he starts with those. Even a short time exposed to water can ruin a carpet pad, however; so the inspector has the team lift the carpet and throw out the pad. It is cheaper to replace one than spend the labor hours needed to attempt to dry and clean it. When the carpet is flooded from an outside source like a storm, however, it is also contaminated past the point of safely restoring it, and the inspector recommends throwing it out as well.

Before replacing the pad and laying the carpet back in place, teams use air movers to push warm, dry air over the surface of the floor to dry it and exhaust fans to pull any damp air out of the room and off the floor. These same devices also help dry the carpet before the teams tack it back to the floor.

After carpets, drywall paneling is probably more affected by flooding than anything else. The inspector examines each panel carefully for damage, removing the floor trim and drilling holes into the section behind them to check and allow water to drain if needed. If the panels have not absorbed too much water, technicians use air movers to force warm air across the surface gently and can attach a hose to direct the air into the wall space to carefully dry both sides.

The goal for SERVPRO of Downtown Charleston is to return every home to what it was before the flood. If you are still dealing with the effects from the last storm, call us today at (843) 577-2470 to set up an inspection and receive a free estimate. We are here for you.

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Remediating Mold Damage In Charleston

8/8/2018 (Permalink)

The humidity makes the summers feel hotter, but it also can cause damage to homes when it helps provide a positive environment for mold growth.

Remediating Mold Damage

With so much of it surrounded by water, Charleston is a popular destination for locals and out-of-state tourists for canoeing, kayaking, and more. The humidity makes the summers feel hotter, but it also can cause damage to homes when it helps provide a positive environment for mold growth.

Since mold needs moisture, a food source, and the right temperature range to grow, the simplest way to stop Charleston mold damage means removing water sources, which includes lowering the humidity. Once completed, SERVPRO specialists can clean and remove mold spores from each home.

They begin with finding the source of the water. In most cases, this is also the source of the mold. If the source is minor damage to a roof, wall, or plumbing, our restoration team can repair it. For major damage, SERVPRO recommends homeowners bring in a licensed contractor to make repairs. With the leak stopped, they move on to removal.

Regardless if the water is from damaged plumbing or a flood, specialists remove it using a commercial grade pump for amounts more than a few inches deep, or an extraction wand for amounts that only cover the surface and slightly higher than that.

As team members remove water, other install dehumidifiers in rooms with the highest humidity levels. Depending on the moisture level in the air, each machine can remove up to 25 gallons from the air every day.

Once they return the home to a dry condition, SERVPRO teams begin removal. Mold spores quickly return to an inert state with no moisture, so technicians can often wipe down affected surfaces with a sponge or cleaning cloth. If the mold layer is still slightly damp or sticky, they use a mild cleaner to break it up for removal.

If the mold spores had time to grow into and feed on building material like wood or drywall. Technicians can remove mold from wood with stronger cleaning agents and scrub brushes or even power sanders. Drywall, however, is fragile once mold compromises its integrity and it is cheaper to replace affected panels than to attempt to clean or repair them.

The goal of SERVPRO of Downtown Charleston is to assist every homeowner in returning their residence to a clean, dry, pre-mold condition. If you have or only suspect a mold problem, call us at (843) 577-2470 today to schedule a visit.

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What Smoke Damage Affects in Your Charleston Home After a Fire

7/30/2018 (Permalink)

Drapes in your home can harbor odor even though they weren't physically damaged by the fire. Contact SERVPRO for remediation and odor removal.

SERVPRO Technicians Remediate Fire Damage Including Any Foul Smells Left Behind

One of the biggest problems that homeowners face after a fire in their Charleston home (regardless of size and severity) is a lingering odor that is challenging to remove. Professional restoration techniques are usually very effective in breaking apart this noxious odor and leaving no scent behind, but better understanding the nature of this effect from the fire is important.

Regardless of how fire damages occurred in your Charleston residence, you work quickly to hire the right professional restoration team to take care of the problem and get your home back to the way it used to be. Our SERVPRO team of technicians can help you to overcome all of the obstacles in bringing your home back to preloss conditions, including the deodorization of affected areas and items.

Open areas can often harbor much of this persistent smoke damage and harsh odor following a fire in your home. SERVPRO technicians work to break apart these odor molecules using various pieces of equipment, ultimately leaving no odor behind at all.

Another problem area for the smoke damage to seep into is the carpeting of your home. Since the carpets act as a natural magnet for dirt and debris, this same magnetism helps them to store these odors inside the fibers and into the base of the material. Premier carpet cleaning and deep cleansing approaches by our technicians help to remove the soot and smoke damages.

Another problem area to trap smoke odors is furniture and fabrics in the affected areas. Upholstery and drapes can hold on to this harsh odor long after the fire has gotten extinguished and require specific deodorization techniques to relinquish it.

Understanding the effects of a fire in your home can help you to understand better the processes required to remove them and restore the area they have affected. Choosing the right professional restoration company can help you to overcome these obstacles and get left with high-quality restorative work. Rely on our SERVPRO of Downtown Charleston experienced technicians to respond quickly and clean up the mess and restore the damages your home has experienced. Give us a call today at (843) 577-2470.

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Lead Pipes In Your Charleston Home Pose More Than Just Water Damage Threats

7/19/2018 (Permalink)

If you have lead pipes in your house, it might be time to consider upgrading to the durable and high-pressure resistant PVC options.

Lead Pipes Can Pose More Than Just Water Damage Threats

If you have an older Charleston home, your plumbing might not be up to the code regulations set in place for residential contracting. Only a couple of decades ago, the standard in indoor plumbing was the use of lead pipes, which differ greatly from the standard plastic / PVC options that get used in a modern building. A better understanding of the potential threats that this older material poses to your home can prepare you for what could happen, or help you appreciate a recommendation to upgrade.

Lead pipes in a Charleston home might not be as few and far between as you might believe. The truth is, many homeowners do not fully know what their indoor plumbing gets comprised of until they have an issue and get forced to expose this network with restoration work like our SERVPRO team offers. Apart from potential water damage that could result from these materials in your Charleston home, there is more that you should understand about this material and why it is getting phased out.

Lead is something that water treatment facilities work hard to keep at acceptable levels, and in many cases, cannot eliminate from the public water supply. The EPA has put strict limitations on the presence of lead in water with the Safe Drinking Water Act, due to its connection with health risks. These same regulations require municipalities to periodically test residential indoor plumbing for elevated levels of lead in older homes.

Apart from health risks, lead is a metal that erodes and degrades over time. This inevitability not only allows for more of this contamination of the drinking water but also leads to leaks and pipe ruptures which require professional restoration like our SERVPRO technicians provide.

If you have lead pipes in your house, it might be time to consider upgrading to the durable and high-pressure resistant PVC options. Not only does the quality of your drinking water improve, but you limit the possibility of line breaks and ruptures. If damage has already occurred, reach out to our SERVPRO of Downtown Charleston restoration specialists 24/7 at (843) 577-2470.

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Water Removal And Damage Mitigation For Your Charleston Business

7/11/2018 (Permalink)

Mitigation lessens the damage that occurs to your property during water loss incidents or any kind of disaster that you might face.

Water Removal And Damage Mitigation

When your business contends with a significant water loss incident, you want to start working on a solution as expediently as possible. With so much riding on your availability to your customers during your normal operating hours, your Charleston business might take a substantial profit drop to be out of commission for weeks and weeks to get restored. This is where fast action on your part can actually do a lot to keep you from working around a lengtheir restoration schedule when you select a professional and accredited company to accomplish the work.

With our team of professionals, mitigation plays a substantial role in the work that we do. This process is something separate from the actual restoration work that your business later requires. Beginning with the water removal at your Charleston property, our SERVPRO team of technicians works quickly and expertly to remove all the dampness and moisture, effectively limiting the damage that this pooled water can do to the structure itself and the contents of your business.

In many ways, business owners assume that mitigation and restoration are in the same category, but this is not entirely true. While these processes complement one another, mitigation keeps the restoration work as efficient and limited as possible. Ultimately, a successful mitigation can shorten the potential time it takes to restore your building following a water loss incident.

The success of this process is based on your ability to react quickly and to get our SERVPRO professionals out to your property and starting the work. The faster that you respond to a disaster in your business, the faster that our experienced technicians can arrive and get to work.

Mitigation lessens the damage that occurs to your property during water loss incidents or any kind of disaster that you might face. When you have to contend with effects from an incident like this in your store or business, trust in the rapid response and experience of our SERVPRO of Downtown Charleston water damage restoration specialists. You can reach our team at SERVPRO at any time by calling (843) 577-2470.

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Sewer Line Blockages Could Allow Hazardous Flooding In Your Charleston Residence

6/28/2018 (Permalink)

The SERVPRO Green Fleet Arrives Prepared for Stormwater Extraction and Restoration in the Charleston Area

Stormwater and Sewage Can Bring Double-Trouble--Call SERVPRO for a Safe Solution

While natural disasters like flooding are not at all uncommon to Charleston residents, sometimes it is the situations that we do not plan for and work to prevent that can end up taking you by surprise. Take for example the reality that every home and business in the area has a service line tapped into a sewer system networking through the city.

The bulk of these main lines are no wider than twelve inches, and can quickly become clogged or blocked by inappropriate things flushed or through external threats like invasive tree roots. When the main sewer line backs up, it can start to feed wastewater back through service lines. Without the appropriate measures to clear this line, wastewater flows back through your Charleston service line and into your home, causing flood damage and often a hazardous situation for your family.

Fortunately, our SERVPRO team of dedicated restoration specialists can help. With our hazmat training and extensive education regarding flood damage removal, we can work quickly to address all of the effects from this traumatic situation. In situations like this, cleanouts and emergency cleanouts (where applicable) get used to remove the wastewater working back through your system and into your house until the owner of the sewer line has the line jetted and clears the obstructions.

Extraction inside of your home is often one of the first steps taken by our SERVPRO professionals. Once the water has gotten pulled from the affected area, cleaning and disinfection follow suit while the area gets dried thoroughly with air movers and dehumidifiers.

One of the final approaches that must get taken is deodorization, as wastewater often comes with a harsh, pungent odor that lingers long after the cleaning has occurred. This process gets accomplished with the use of thermal foggers, hand sprays, and SERVPRO know-how.

While your home might be protected from traditional flooding as much as it can be, there are situations that are impossible to ward off entirely. For emergencies that require immediate attention, trust our SERVPRO of Downtown Charleston rapid response team to help you clean up the mess. Give us a call today at (843) 577-2470.

Click here for information regarding public services in Charleston

Cleaning Mold Damage From Charleston Homes

6/22/2018 (Permalink)

If unnoticed, mold can spread quickly through Charleston homes.

Cleaning Mold Damage

If unnoticed, mold can spread quickly through Charleston homes. In the spring and summer months, people are outside more often and simply do not notice it until they see it in the corner of the bathroom ceiling or perhaps smell that telltale, musty odor under their kitchen sink.

If you have or suspect mold damage in your home, you need to contact SERVPRO to both remove and prevent it from growing again. We follow the guidelines put out by the EPA to ensure we accomplish this correctly in your home and on each job.

First, we must clean and dry moldy materials and property. We begin with an inspection to find the extent and source of the growth. That requires going into every room, crawlspaces, and even behind walls if necessary. Our experts also need to use air content meters to find the highest concentration of mold in the home. Once we determine the location of the mold, our team members must move all non-infested items into a clean area of the home or to a secondary storage area to prevent accidental contamination.

Now, our crew isolates the contaminated area from the rest of the home and begins the remediation process. Our team members are familiar with both dry and wet methods of cleaning to remove even very thick levels of mold from surfaces. We also understand how to use HEPA filters. These special filters are designed for use in commercial vacuums and can trap even a single mold spore off a surface.

Second, as the cleaning begins, we need to dispose of non-cleanable, moldy items. That includes building material and personal property that is cheaper to replace rather than attempt to clean and restore.

Our mold remediation technicians need to dry all material and property without mold in less than 48 hours after arriving on-site. Quickly removing water and drawing out excess moisture stops mold growth and prevents new spores from expanding and starting the process all over again.

If you have mold in your home, even just the garage, you need an expert to remove it as quickly as possible. Contact SERVPRO of Downtown Charleston to make sure the job is done right the first time, so you do not have to call back a second. Call us today at (843) 577-2470.

Click here for more about Charleston.

SERVPRO - Cleaning and Removing Fire Damage in Charleston Homes

6/10/2018 (Permalink)

SERVPRO of Downtown Charleston is here for you every step of the way when it comes to your home and your precious belongings.

SERVPRO Has The Tools and Technology to Restore Fire Damage From Your Charleston Property

A Charleston house fire can result in a massive loss of structure with damaged interiors and loss of personal property. More often, smoke and soot cover the home and property in layers of residues.

That is why SERVPRO places fire damage to Charleston and other homes into minor, medium, and major categories of cleaning, restoration, and repair. The intensity of the heat and how long the fire burns results in how our specialists decide which cleaning agents, tools, and methods to use after arriving at the home.

Minor Cleaning and Restoration – Here, the fire burned out quickly and the smoke and soot did not reach the entire home. The primary service our technicians perform is dry and wet cleaning to remove the residues from walls, ceilings, and personal property. Paper products like documents and books may need replacing.

Medium Cleaning, Repair, and Restoration – In these situations, the fire burned hotter and longer, leaving thicker residue layers throughout more of the house. It usually eliminates dry cleaning as an option, although our specialists can still clean and restore most of the structural and personal property at the location.

The increased heat also causes splintering and cracking of wood products like furniture and cabinets. SERVPRO restoration teams engage in minor repair work to these items, to include sanding surfaces and using sealants to repair the splintering. Odors left by the smoke and soot require intense cleaning at this level of damage and small, personal property items often require disposal.

Major Repair, Restoration, and Removal – Here, the fire burned very hotly and open flames caused physical damage to the structure and personal property. Smoke residues are on every surface in every part of the home, and the odors are very strong. Team members first actions are to remove and dispose of all burned property. It clears the home for restoration and removes many sources of the odors. If doors and windows were damaged, other specialists board them up to prevent secondary damage from the weather and to prevent animal intrusions into the home.

Technicians can still clean most items at the residence, but property with thick layers of residues such as curtains and upholstered furniture need the larger cleaning devices, such as an immersion tank, at our offices to completely remove the contamination.

Locally Owned Company with National Resources


Restoring a home from fire damage is not a short or inexpensive process. SERVPRO of Downtown Charleston is here to help every homeowner through it and even help coordinate with all major insurance companies. If you need us, call (843) 577-2470. We are here for you.

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Cleaning Up What Others Leave Behind in Charleston Water Removal

6/4/2018 (Permalink)

Tools and equipment were used to find and remove the water damage under this hardwood floor.

For thorough water removal call SERVPRO

Hiring a professional Charleston water removal company like SERVPRO helps to ensure that the problem is addressed to the fullest extent of your expectations. Many water restoration and removal companies fail to deliver adequate solutions to common problems, either due to a failure to adequately train and prepare their workforce or out of negligence and willingness to do shoddy work. We are held to a nationwide standard in our work and can help to avoid all of these problems and more that can be left behind by a less trustworthy company.

Excessive Humidity

One of the most typical reasons to call in SERVPRO for water removal in Charleston after another company finishes its services is the presence of humidity in the home. Many types of water damage can create conditions of high relative humidity in your home, especially with the warm and wet environment typical of the Charleston area. Many companies either do not know or do not care to track humidity during and after their treatments, leaving behind a potential source of long-term damage for someone else to deal with. Our rigorous dehumidifying regimen ensures that all interior environments of your home remain at normal, sustainable levels of water content after a disaster.

Soaked Materials

Some homeowners may call in water removal and restoration services for their home and see all their problems disappear in a professional and timely fashion, only to have problems return weeks after payment has gone through. Other companies lack the industrial-strength drying technology used by SERVPRO that can create powerful air currents to dry out materials deep under the surface level. If you notice moisture in your home's structural materials after water has supposedly been removed, call us immediately so that we can take care of the problem before it results in an entirely new calamity.

Additional Damage to the Home

All of our techniques are carefully designed to avoid causing additional damage to the home, but many of our competitors do not take such considerations into mind when planning out a water removal strategy. If your home incurs damage in other ways from a water removal job, we should be able to send a team of technicians to repair the damage quickly.

SERVPRO of Downtown Charleston helps with water removal and restoration services for homeowners in the area. Call us 24/7 at (843) 577-2470 for our services or more information.

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Charleston's Commercial Mold Damage Experts Discuss Air Quality

5/14/2018 (Permalink)

Mold Can Close the Doors to Your Retail Shop in Charleston--Call SERVPRO for Remediation

Mold Remediation in Retail Stores Is Essential for Successful Commerce

If a slow water leak ever develops at your Charleston thrift store, microbial growth can take place. A fungus grows inside any building that is exposed to excessive moisture in places that were not designed to handle getting wet. When water leaks from a pipe or appliance slowly it can go unnoticed for a long time.
 
Fungi need elevated moisture levels, an organic food source such as wood, and temperatures between 68 and 86 degrees Fahrenheit to form. When working on a commercial mold damage project in Charleston, controlling your store's indoor environment helps control microbial growth. Once a fungus develops it produces microscopic spores that can circulate to other sectors of the building, creating more problems.
 
Most structures have microbes in places like attics and air ducts. If the relative humidity inside is higher than 60%, these inactive microbes can start to grow structures called hyphae. If spores inside air ducts have the ideal conditions, they can grow hyphae that spread across surfaces and lets off more microbes throughout the ventilation system.
 
The spores can spread all over your shop or large commercial building finding other moist areas to create more issues. Since mold can cause health effects with some people, if it grows inside the ventilation system, air quality becomes a serious concern. Any time a mold is found at a property, our SERVPRO technicians take measures to prevent microbes from spreading throughout the structure jeopardizing the quality of air your employees and customers breathe.
 
When microbes get activated inside air ducts, there are a few ways the problem can be mitigated. If the affected portion of the ducting can be accessed, then the contamination gets removed by scrubbing or using a vacuum with a HEPA filter. If the contaminated portion is not easy to get to or cannot be found, then antimicrobial chemicals get sprayed into the ducts with a sprayer or ULV fogging machine.
 
If the ventilation system is contaminated, it can spread pungent odors through your thrift shop. Clothes are porous materials that can store malodor particles. If products and contents inside your shop produce mildew-like odors, then we can deodorize them with ULV foggers or ozone systems.
 
We know that keeping your store smelling clean is essential for your business. We take special care when working to restore your company's assets. If you need help after damage occurs at your business, call SERVPRO of Downtown Charleston at (843) 577-2470 any day of the week.

Click here to contact the local city government.

Charleston's Flood Damage Specialists Explain Drying Procedures

5/11/2018 (Permalink)

When your neighborhood floods, it is likely water finds its way into your home ruining materials and contents.

SERVPRO is Here to Help Dry Out and Restore Your Home after Flood Damage

Severe thunderstorms are known to come into Charleston and cause damage to homes and other buildings. When excessive amounts of rain pour down in short periods of time, water can get into a house and ruin materials and contents. If your neighborhood floods it is likely that water gets inside a structure.

In other scenarios, high-speed winds blow objects into the exterior of the building creating a hole for rainwater to leak inside. When mitigating flood damage in Charleston, it is vital to remove all moisture present promptly. If water stays inside your home for long periods of time, it can saturate building materials causing them to lose their structural integrity. If organic materials stay wet for over 48 hours, then mold can develop.

Whenever our SERVPRO technicians attempt to remove moisture, they know that the two main steps are extraction and drying. The extraction process takes place first so that standing flood water and drenched materials no longer exist. After as much water gets extracted as possible, the drying process begins.

When drying out a structure, the goal is to return moisture levels to preloss conditions as quickly as possible. There are four factors that affect how effectively materials get dried. The amount of water to be evaporated, temperature, humidity, and air movement all play roles in the structural drying procedure.

The amount of water present dictates which types of drying equipment gets utilized. The temperature inside the affected area must be between 70 and 90 degrees Fahrenheit for best drying results. If there is no heat in the building, then portable heaters get brought in to heat up the building to desired temperatures.

Water evaporation causes moisture to be present in the air. If the relative humidity is too high, evaporation slows down. Often dehumidifiers get placed to pull moisture out of the air keeping the relative humidity between 30% and 50%. Air movers then get set up to circulate warm air around the affected region, increasing the natural evaporation rate.

Drying equipment stays set up until moisture levels return to what they were before water entered the home. For help with moisture after a storm, call SERVPRO of Downtown Charleston at (843) 577-2470 any time.

Click here for more information regarding the city of Charleston.

Mold Damage Remediation in Your Charleston Home

4/26/2018 (Permalink)

If a hidden pipe leaks, mold will begin to grow requiring professional mold remediation services from SERVPRO.

Rely on SERVPRO to Remediate Mold Damage and Restore Your Home

No matter how frequently and how well your bathroom in your Charleston home is cleaned, mildew or mold can start growing if you have a hidden water leak. Mold needs dark, moist areas to thrive, and a pipe, which is usually hidden under flooring or a wall, gives the best starting point for mold if it springs a leak. Staining on your walls, ceiling, or damaged flooring are signs you may have a hidden leak.

When you discover a leaky pipe and mold growth in your Charleston home, you want to act fast so that the mold damage can be cleaned up. The source of the moisture has to be taken care of first, but the mold keeps growing if you do not have it handled. Our technicians at SERVPRO are specially trained to clean up mold colonies and make your home safe again, so do not hesitate to contact us once you find mold in your home.

One of the first significant steps we need to perform in mold remediation is containing the contamination, so it does not spread to areas of your home which are clean. Building an area like this can include installing plastic sheeting for barriers, establishing negative air pressure in the area, and sealing HVAC vents to prevent mold from getting into your duct system. We may also need to create clean rooms for leaving, entering and decontaminating materials and equipment.

When SERVPRO techs prepare to remove the mold, the method we use depends on the kind of surface the mold is on. Nonporous materials can usually be cleaned. However, porous materials with visible mold growth often have to be removed and discarded. In most cases, settled spores can be removed by HEPA vacuuming and wiping with a damp cloth.

Drying your structure is of high importance as well so we can stop further growth of mold. Some of the drying procedures have to be delayed until containment and mold removal are completed, so the mold spores do not get spread throughout the home. By removing damaged materials which have absorbed moisture, we speed up the drying process. Dehumidifiers without much airflow can be used during containment and removal procedures.

SERVPRO of Downtown Charleston understands the importance of cleaning mold damage from your home in Charleston or the surrounding areas. Contact us at (843) 577-2470 if you suspect you have a mold issue so we can take care of it for you.

Click here for more information on the city of Charleston.

Overloaded Outlets Could Cause Fire Damage to Your Charleston Home

4/10/2018 (Permalink)

A fire from an overloaded outlet does not always leave structural damage, but can leave behind strong odors that need to be removed.

Call on SERVPRO for Any Size Fire Damage 

Even small electrical fires can still do substantial damage to your Charleston home. While you might not have as much in the line of significant structural damages and reconstruction costs, there are still lingering effects that threaten your ability to live comfortably at home. To combat these conditions and restore your home back to the way that it used to be, professional restoration services might be what you require.

While the culprit for the fire damage in your Charleston residence might be an overloaded outlet that sparked, the surrounding area would also inevitably experience the damaging effects of this modest blaze. In these situations, some of the biggest threats that you face to live comfortably in your house again are the lingering scent and aesthetic damages to flooring, ceilings, walls, drapery, and contents in the affected area.

Deodorization is often one of the biggest concerns that homeowners have because the lingering smell from a fire can prove noxious to those even passing through the affected areas. Resolving this requires several pieces of equipment that our SERVPRO IICRC certified technicians use to eliminate the odor in the environment and from furniture and other contents around. One critical piece of equipment for this process is our thermal fogger. This equipment sends out a dense chemical fog that nullifies noxious odor molecules and leaves no scent behind.

When it comes to cleaning up the soot and smoke damages, often this involves vacuum systems and brushes on the surfaces, floors, and ceilings that soot has settled on. For set-in soot that does not come off easily, a wet cleaning solution may get applied to help remove the sediment and dirt. This process prepares these surfaces to be re-faced or repainted depending on where the damage was.

Fire damage in your home might not always require things like reconstruction, but they all leave behind effects that are difficult to contend with on your own. Trust the experienced restoration specialists at SERVPRO of Downtown Charleston to help you bring your home back to preloss conditions quickly and professionally. We can get reached 24/7 by calling (843) 577-2470.

Click here for more information regarding Charleston.

Water Removal In Your Charleston Home After Toilet Overflow

4/3/2018 (Permalink)

Toilets overflowing are one of the most common reasons for water damage in Charleston homes.

Water Removal In Your Home

Toilets overflowing are one of the most common reasons for water damage in Charleston homes. Even though we cannot imagine our lives without toilets, there are many things which can go wrong with one that is improperly maintained. Septic tanks stop draining correctly, children attempt to flush toys, and general clogs from use can all cause problems. Most of the time, homeowners are thankfully able to notice an overflowing toilet quickly, but sometimes it can happen overnight or when you are out, creating even more damage.

A toilet overflow is capable of causing a great deal of damage to your Charleston home. You need water removal services and help to get your home dry and restored. It is not something you want to hesitate on, so make sure you reach out to our staff at SERVPRO right away. We are professional water damage remediation specialists who can help you get your home back in order.

Structures which are water damaged can create slip, trip, and fall hazards at the work site. Wet surfaces are usually slick, and power cords and equipment hoses can trip people. When needed, we post warning signs and alert you about these hazards.

Slippery floors are most commonly seen hazards in wet buildings. You might not think about the potential danger of walking form a wet carpet to a hard floor. SERVPRO techs might be okay and not slip on carpeting, but when we step onto hard flooring, it can pose a serious slip hazard. We ensure that you and your family understand this to avoid accidents.

We also use caution with power cords and hoses during our cleanup process. They can become tangled, so we always tape them down, or gather cords up with a Velcro belt or zip tie. Tack strips also can be unsafe when we need to remove carpets. Stepping on an exposed tack strip can be dangerous and painful. If the carpet is removed for drying, we may need to cover the tack strips with foam strips to prevent injury.

In a water damage situation, SERVPRO of Downtown Charleston realizes that there could be dangers in your home in Charlestown and the surrounding areas to consider during the restoration process. Get in touch with us at (843) 577-2470 right away after a water loss of any kind so we can help you.

Click here for more about the city of Charleston.

Drying Systems for Commercial Water Removal Services in Your Charleston Warehouse

3/26/2018 (Permalink)

If you find pooled water on the roof of your business, your drainage system is not working properly and could result in commercial water damage.

Rely on SERVPRO to Remove Water and Dry Out Your Commercial Space after Water Damage

When you own a warehouse in Charleston, it is essential to check your roof on a regular basis. If you find a pond sitting up there, your drainage is not working efficiently. Remember, each inch of water weighs around five pounds. The pooled water can cause incredible strain over time and lead to leaks and water damage inside your building. Look for any damage to the perimeter flashing, roof membranes, or penetrations to the roof like pipes, drains, and gas lines. These critical safety measures can deteriorate over time, which leaves you with several potential hazards.

Dealing with a water intrusion in your Charleston business is not a fun task. You need commercial water removal services as soon as possible to get the standing water out and dry your building to prevent additional loss. Our staff at SERVPRO understands the urgency in a situation like this, so we are here to help whenever you need us. With the professional tools and training we have, letting us handle the problem is best to get your business back on track.

To dry your structure, we need to remove moisture from the air as well. Evaporation adds moisture to the air, and dehumidification removes the moisture. Two systems can be used for drying which is an open system or a closed system.

With an open drying system, the moist air inside your building is exchanged with the drier air outside. Opening up windows and using fans and air movers to ventilate the structure exchanges the air. These systems work only when the outside air has fewer grains per pound than the air inside. For the best conditions, outside air should have a high temperature and low relative humidity. The difference between the specific humidity of the air outside and inside is also significant.

In a closed system, SERVPRO techs close off the area affected by the outside air and from areas of your structure which are not affected. Dehumidification equipment is used to dehumidify the inside air. We must control the indoor environment with air movers and dehumidifiers for a closed system to work. It is easier for us to dry smaller areas, creating a drying chamber by hanging plastic sheeting or closing windows and doors. Air conditioning may be used as well to assist us in dehumidifying. By setting up a drying chamber, the drying process moves faster, and we can dry everything more thoroughly.

SERVPRO of Downtown Charleston is careful to use the best drying system to get your property in Downtown Charleston or the surrounding areas dry again after a water loss. You can reach out to us at any time by dialing (843) 577-2470.

Click here for more information on the city of Charleston.

Restoring Flood Damages to Your Charleston Home

3/15/2018 (Permalink)

Flooding in any part of your home must be dealt with right away to prevent secondary damages such as mold from forming. Contact SERVPRO immediately.

SERVPRO Technicians Inspect Your Home Thoroughly for Structural Damage After a Flooding Event

Despite all of your best efforts to keep your Charleston home in the best possible shape and conditions, inevitable wear and tear are going to occur as the home ages. The footer that supports the foundation and all of the load bearing elements of your structure settle a little more as the ground freezes and thaws with the changing of the seasons. The age of your home can sometimes be a clear indicator to look for potential problems like cracked joints and worn out blocks in the foundation of your home. Replacing them now could provide you with an advantage to prevent issues in the future, but most homeowners do not recognize the signs of a weakened structure until it has already allowed a disaster to occur.
 
One of the most common threats that result from a foundation that is worse for the wear is internal flooding of the home. While this flood damage in your Charleston home might occur on a lower level (like the basement) where there is not a lot of foot traffic, this is often the storage area for some of the belongings that you want to save and treasure. Several inches of water on the floor of this level of your house that does not get remedied right away can cause irreparable damage to these contents, not to mention further compromise the already weakened structural integrity of the property.
 
Our SERVPRO team of professionals have trained eyes to inspect and assess the source of the water damage you are currently experiencing. Once these vulnerable areas have gotten determined, they can get repaired as part of the overall restoration process, ensuring that you are less likely to experience the same kind of problem again in the near future.
 
Extraction is a critical component of the flood restoration process, as pulling this water out of the area allows for the drying and restoration of the contents of your home that currently are in jeopardy. For high volumes, our technicians employ a pump truck from our SERVPRO fleet to pull the water out quickly and efficiently. This process allows the drying and dehumidification to get underway more expediently.
 
When you are experiencing flood damages to your home, you can trust the experienced and professional technicians that we have at SERVPRO of Downtown Charleston. We are available 24/7 for any emergency that you might have by calling (843) 577-2470.

Click here for more information about the city of Charleston.

Mold Damage From A Roof Leak In Your Charleston Home

3/5/2018 (Permalink)

The faster you act with a roof leak and mold damage, the quicker the issue can be taken care of, and you can avoid additional damage to your home.

Mold Damage From A Roof Leak

Even a small amount of roof damage in Charleston can let moisture seep into your home, which results in the growth of mildew and mold. You not only have a roof issue to repair, but you also need to address any damage which the leak has created to the inside of your home. You can often spot ceiling mold reasonably quickly. Brown discoloration, visible mold growth, or a musty odor near a roof leak are sure signs of a mold issue.

The faster you act with a roof leak and mold damage, the quicker the issue can be taken care of, and you can avoid additional damage to your Charleston home. Regular household cleaners are not typically enough to clear up a mold issue, which is why our professionally trained staff at SERVPRO should be called in.

As remediators, we record the conditions in your home, such as how severe the contamination is and how much moisture saturation there is. After we complete remediation, an indoor environmental professional might put on record that mold in your home has been returned to conditions that are normal.

The goal of SERVPRO staff is to keep the contamination of mold from getting airborne and spreading to areas of your home that are clean. Putting negative air machines near drywall demolition, for example, lowers how much airborne mold we are exposed to and makes the process of removing the mold more efficient.

After the mold has been returned to normal levels, the best solution is to get rid of excess mold contamination. We can accomplish this by physically removing materials that were damaged by growing mold, by vacuuming excessive spores of the mold into HEPA filters, and by damp wiping surfaces that are soiled with detergent cleaning products.

Correcting the moisture problem is the key to dealing with mold. We stop the source of the moisture, such as your damaged roof, which initially contributed to the growth of mold. Even the best cleanup efforts do not keep the mold from returning if your home still has moisture problems.

SERVPRO of Downtown Charleston understands that mold needs moisture to grow in your home in Charleston and the surrounding areas. We work quickly to eliminate the source of moisture and clean up the mold after you contact us at (843) 577-2470.

Click here for more about Charleston.

Full-Service Fire Damage Solutions For Your Charleston Area Home

2/26/2018 (Permalink)

When the Firefighters Have Finished Call SERVPRO to Restore Your Damaged Home in Charleston

Need Cleanup After Smoke and Fire Mishaps? Call the Skilled Team from SERVPRO to Make Your Life Easier

A fire has the destructive power to damage natural walkways, sidewalks, parking lots, roads, cars, and buildings. You should always consider fire-damaged structures on your Charleston area property as unstable. It is entirely possible to suffer structural damages that could pose dangerous risks to anyone that attempts to enter.

Always avoid working in or around fire damage in your Charleston area home. It is essential to have a restoration professional you trust inspect the entire area including, stairs, floors, roofs, ceiling, walls, and all utility supplies for safety before beginning work. You and your family should remain clear of all debris, leaving the heavy lifting to a professional.

Water used to combat the fire can expose untreated building materials to water damage that poses health risks and leads to additional damages or corrosion, rot, and mold. It is a given that it is necessary for your restoration company to understand multiple recovery methods and have access to the necessary equipment to handle each situation appropriately.

SERVPRO technicians can help ventilate the entire house, utilizing air-moving equipment to mitigate smoke odors after a fire. We also help you determine which items remain salvageable while transporting and disposing of all heavily damaged items. Smoke and soot residue can seep into a variety of surfaces, and each requires professional attention to limit losses you might experience.
 
SERVPRO's cleaning technicians wipe down all affected surfaces including countertops, appliances, walls, ceilings, and any furniture or personal belongings found in your home. We use EPA-registered disinfectants and advanced cleaning methods, both dry and wet, to mitigate damages as much as possible.

SERVPRO provides you with fully-certified IICRC technicians, 24-hours a day, 7-days a week, year round. We diligently provide members of our local community with cleaning and restoration services you can trust and show it in every service that we offer to protect your home. You can count on our proprietary cleaning agents to be top of the line products to mitigate fire and damaging smoke effects to your belongings.

Contact SERVPRO of Downtown Charleston for full-service recovery solutions throughout the surrounding area. We help you make your property look its best when you can only imagine the worst. (843) 577-2470

Local advice on what to do after a fire. Very important, please click here.

Fire Damage Emergency Tips

11/20/2017 (Permalink)

Most house fires start in the kitchen. Cooking is the leading cause of home fire injuries. Electric stoves are involved in more fires than gas.

What you can do until help arrives

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have A Fire or Smoke Damage Emergency?

       Call Us Today – (843) 577-2470

Effects of Water Damage

11/20/2017 (Permalink)

Clean water has no contamination.Grey water has contaminants that are not considered pathogenic. Black water has pathogenic contamination.

Causes of Water Damage

There are many causes of water damage.  Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Natural causes also can cause water damage floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements.

We understand...

SERVPRO understands every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Moisture promotes the growth of mold and other organisms, increasing the risk for serious health problems. Mold exposure may aggravate allergy and asthma symptoms, especially in children and people with compromised immune systems. Exposure may also increase the risk for respiratory diseases and other medical problems. Cleaning up immediately can help mitigate the health effects of water damage on everyone in a home or commercial space.

Have a Water Damage?

Call Us Today – (843) 577-2470

What is Mold?

11/20/2017 (Permalink)

Mold (or mould) is a term used to refer to fungi that grow in the form of multicellular thread-like structures called hyphae.

Overview

Mold Is Everywhere! You can easily spot the most visible type of mold, called mildew, which begins as tiny black spots that often grows into larger colonies.

Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downtown Charleston for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Downtown Charleston has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call Us Today – (843) 577-2470

Post-Storm Damage Clean-up

11/20/2017 (Permalink)

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO can help!

No Job is to Large...

SERVPRO's Disaster Recovery Team

Whether it’s a tornado, hurricane, or flood – SERVPRO Disaster Recovery Teams can provide help fast. Clean-up after a natural disaster can be an emotional and time-consuming task. We will treat you and your family with respect and empathy and your belongings with care. We pride ourselves in helping families and communities get up and running again. With our highly trained storm damage specialists we can promptly restore your property back to pre-storm condition.

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Downtown Charleston can respond immediately to storm and flooding conditions.

Locally Owned Company with National Storm Resources

SERVPRO of Downtown Charleston is locally owned and operated—so we live and work here too, and are proud to be part of the Charleston community. We are also part of a national network of 1,700 with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events.

We proudly serve Charleston, SC, and surrounding areas.

Have Storm or Flood Damage?
Call Us Today (843) 577-2470

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