What a Restoration-First Mindset Means to Us | SERVPRO® of Downtown Charleston
For many people, sustaining major household damage is a first. After there is a fire, water incident or some other type of damaging event, it can be difficult to know what comes next and how to begin the recovery process—especially when you consider the emotional impacts of sustaining damage in addition to the physical ones.
Fortunately, we have helped so many area residents through this type of scenario, and we are here to help you, too. While many types of damage are covered by a standard insurance policy, for expensive scenarios like water damage, saving where you can is key. That is why we approach the restoration process with a time and money saving mindset to help you recover quickly and efficiently.
How We Approach the Restoration Process
We will save all your items when possible. We understand that liquidating your items is not always an ideal option. Not only can this get expensive, but it also fails to account for the sentimental and emotional value that many things often carry. When we approach household damages, we make sure to restore all the items we are able to, made possible by the high-tech restoration equipment we have invested in over the years. We have restored documents, art, photos, electronics and other objects to their pre-damaged state, so you do not have to worry about replacement.
We will make your home safe again. Compounding damage is a serious problem after any type of fire or water event. After a fire, there will be smoke and soot odors to deal with, and after water, there is always the threat of microbial growth on anything the water has touched. For this reason, it is not enough to simply clean the items—which is why we have the equipment and expertise required to sanitize and deodorize a variety of objects to make sure it not only appears clean but that it is safe for your family to use as well.
If you sustain damage to your home from a fire, water or another source, we are here to help you recover. You can contact us as soon as you discover the damage to have us assemble a restoration team and get to you quickly. Get in touch to learn more.