Recent Why SERVPRO Posts

Team Bowen Expands SERVPRO® Franchise Territory into Charlotte and Surrounding Communities

7/12/2022 (Permalink)

southeastern states with Servpro logo “Here we GROW again! Team Bowen is ready to make it “Like it never even happened®.”

Team Bowen is excited to announce our expansion in Charlotte, North Carolina, which will add to the existing SERVPRO franchise in East Mecklenburg/Matthews. East Charlotte, Northeast Mecklenburg County, and South Mecklenburg County are now a part of the Team Bowen franchise. This means over 250,000 additional households and 8,000 businesses will receive support when in need of emergency response due to fire, water, or mold damage.

These additions are part of our commitment to helping our local communities flourish. We are available 24/7, 365, and are ready to take your call. Although we can’t prevent a disaster, we are ready for whatever happens!

“We are humbled yet excited to continue to grow and expand our market presence in the Charlotte community,” Bruce Bowen, CEO of Team Bowen, commented. “Our team of quality people who focus on excellent service, fairness, and mutual respect, have allowed us to expand our footprint and still provide that same quality service throughout the southeast. These locations are key to our regional coverage. Whether it is a storm event or a complex commercial/industrial loss, quick response time is critical. Our team has the resources, manpower, and equipment necessary to respond to these specific situations. We are the National Disaster Recovery Team.”

About SERVPRO®

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional service network of more than 2,000 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO® to make it “Like it never even happened.”

SERVPRO® Team Bowen

In 1977, Barry and Beth Bowen decided to follow their passion for service to others with their careers and set out on a mission to build a reputable and respected property damage restoration company in Tuscaloosa, AL. Having grown up entrenched in the family business, it was no surprise when the current owners, Bruce and Brian Bowen, took over in 2004. Now based in Montgomery, AL., the Bowen Team has franchise locations in Montgomery, AL., Norcross, GA., Charleston, SC., and Charlotte, NC. Today, due to their continued dedication and hard work, we are a leader and trusted name in mitigation, remediation, restoration, reconstruction, and premier cleaning throughout Southeast and U.S.

Our team has more than a century of combined restoration experience. Each team member is equipped with unique and practical skills to excel in every project and exceed the expectations of our customers. Furthermore, we have an extensive inventory of restoration equipment designed to improve the efficiency and effectiveness of every facet of mitigation and reconstruction for damaged homes and businesses that we serve, no matter how big or how small.

Click below to find more information on our expansion:

SERVPROeastcharlotte.com

SERVPROsouthmecklenburgcounty.com

SERVPRO® Is the Solution to Your Flood Damage Challenges | SERVPRO® of Downtown Charleston

6/2/2022 (Permalink)

multiple white sandbags at the bottom of a stairway near an exit door Every water disaster is different. Let SERVPRO of Downtown Charleston help guide you through any water-related restoration.

Downtown Charleston attracts all kinds of weather. Because Charleston is surrounded by water, flooding is a regular phenomenon.

Charleston experiences multiple floods a year—a number that’s only expected to increase, with the NCCOS predicting 60 floods per year by 2051. Because floods are so unpredictable, having a plan in place in case your home or business is damaged is vital.

Floods bring the risk of water damage, and if your property has been impacted by the devastating effects of a flood, SERVPRO is here to help. When dealing with water damage from floods, we have a plan in place to guarantee that the restoration process runs efficiently.

It all starts with the first phone call. As soon as you contact us, we can go to work. We will assess the damage and begin your home or business restoration. Learn about how we restore your property to its pre-disaster state:

Qualified Water Experts

With so many water incidents in Charleston each year, it’s not surprising that our crew is well-versed in water damage. Our staff is continually learning new techniques and approaches to restore homes damaged by flooding. We have the expertise to examine standing water in your house or business and execute mitigation strategies.

Quick Services

When it comes to water damage, restoration should begin as soon as possible because delaying will only make matters worse. A quick response can prevent mold and other kinds of infrastructure damage. We respond quickly to flood damage, allowing water cleanup to begin as soon as possible in order to prevent further loss.

Water Repair Technology

The foundation of the cleanup process is our advanced technology. Our equipment can detect moisture and extract standing water, guaranteeing that your home and items are dry and damage-free.

Water damage can also leave unpleasant odors in your house or company; we can extract odors and leave your home smelling fresh.

Regional Expertise

Our area’s particular propensity to flood is paired precariously with the large number of historic properties in our midst. We pay particular attention to the specific requirements for restoring historic buildings, taking special care in every single action we take from start to finish.

We offer a solution to all the difficulties that a flood can cause! Allow SERVPRO to restore your home or business to its preloss condition.

Why You Need a Full-Service Restoration Team for Fire Damage | SERVPRO® of Downtown Charleston

5/16/2022 (Permalink)

a firefighter spraying water on a large house fire No matter the type of damage, SERVPRO® of Downtown Charleston has you covered.

When you think about fire, you probably think about the flame. And it’s true, when a fire occurs in a house or business, the flame is the most obvious factor present.

The intense heat let off by those flames can cause immense danger in mere minutes. In fact, on average, it only takes 30 seconds before a small flame becomes a dangerous one—and only five minutes or less before a house structure is fully engulfed.

But while it’s true that those flames are the cause of a lot of fire damage, they aren’t the only cause. When a fire strikes, the building that caught on fire may also be affected by soot damage, smoke damage, chemical damage and even water damage.

That’s why you need a team of restoration specialists that knows the ins and outs of every type of fire-related damage.

The SERVPRO Difference

Many restoration companies may claim that they’re experts in restoring properties after fire damage. But to be more accurate, they’re actually experts in restoring properties damaged by flames.

Because a house fire rarely causes only flame-related damage, you need a restoration team that offers you more. That’s where SERVPRO can help.

Our team of highly qualified technicians goes through advanced, specialty training in all types of restoration, so we know the best practices for remedying damage due to all sorts of fire-related factors. We can handle the flame damage, but we also take care of all the rest.

When a fire strikes, you can reach out to our team 24/7. Our Emergency Line offers you quick access to our team, and the restoration process will start promptly.

We will visit your house or business for an initial on-site assessment of the damage, quickly determining what areas need to be marked as particular dangers. We’ll also carefully identify all the different kinds of damage in the home, which can include:

- Soot damage. You’ve seen soot in the aftermath of a fire burning in the fireplace. In that case, the soot is contained within the fireplace. But during a house fire, soot can accumulate nearly everywhere, sticking to surfaces and objects.

- Smoke damage. When a fire is gone, the smoke lingers. Even after the actual smoke has diminished, the odor of the smoke and the smoke residue will stick around, clinging to everything in the building.

 - Water damage. Yes, water damage. When fires are extinguished, massive amounts of water are involved. This often leaves standing pools of water that can cause damage on their own but can also contribute to mold growth.

- Chemical damage. Firefighting efforts also involve the disbursement of chemicals to extinguish the flames. Those chemicals may be lethal to the fire, but they’re also hazardous to your home and your possessions.

When you call on SERVPRO, you can rest assured in knowing that we’ll help get your home back to preloss condition, no matter what kind of fire-related damage we encounter.

No matter the type of damage, SERVPRO has you covered. Get in touch today to get the restoration process started.

When Disaster Strikes, Minutes Matter | SERVPRO® of Downtown Charleston

5/16/2022 (Permalink)

a large tree downed on a white walking ramp Have you sustained property damage and are not sure what do to next? We are here to help, contact SERVPRO® of Downtown Charleston.

A fire started in the kitchen. A leaky hose on your washing machine led to a flood in the laundry room. A storm knocked a tree through your roof.

No matter the type of disaster, when one strikes, you can’t wait. And at SERVPRO of Downtown Charleston, we believe you shouldn’t have to.

When you call SERVPRO, you don’t have to leave a message. We’re available 24/7 via an Emergency Line, allowing you to talk with a team member about your emergency and get the restoration process underway.

This may be the most important part of our commitment to our community. We know that when an emergency occurs, the longer the damage lingers, the more likely it is that further damage will occur. That’s why we act fast.

Here’s how we’re able to do it:

Our 24/7 Emergency Line

We mentioned this above, but it’s important enough that we’re talking about it again! Your disaster is our disaster.

If an emergency strikes overnight, you don’t have to wait—you can call us immediately. If flooding affects your home over the weekend, same thing. And we even have a team on the line on holidays, because disasters don’t take a break.

You call, and we get started. It’s that simple.

We’re Locally Owned and Operated

We can get to you fast because we’re literally right down the road. SERVPRO of Downtown Charleston serves Charleston and the surrounding areas from a spot right in the heart of the city itself.

That means when you call us, you won’t have to wait until we can travel from another city in the state or elsewhere in the region. The fact that we’re locally owned and operated also gives us a leg up in another way—we know the ins and outs of this community, allowing us to get started (and finished) faster.

We’re a Full-Service Provider

When one type of home damage occurs, another type often follows quickly behind. Take water damage, for example. When that leaky hose caused the laundry room to flood, it left a pool of standing water in the laundry room and dripping into the hallway. If that water isn’t dried up and removed quickly, it can create ripe conditions for mold.

You need a team that can handle it all—and do it quickly. Even under the best of circumstances, sometimes other types of damage will crop up. We’ve got all the bases covered, allowing for a prompt resolution.

When disaster strikes you don’t have to wait. Get in touch with our team 24/7 to get the restoration process started! Because minutes matter.

Who Is SERVPRO For? | SERVPRO® of Downtown Charleston

2/3/2022 (Permalink)

aerial view of a SERVPRO recovery pop-up location set up outside a shopping center When you need cleanup and recovery of any kind, SERVPRO of Downtown Charleston has your back.

We know you sit waiting by your computer every two weeks waiting for the latest SERVPRO blog release—or maybe you set an alarm on your phone so you can be notified precisely when the feed updates. You can’t wait to read the latest exploits of SERVPRO’s helpful service, and you live for the tales of the millions of home and business owners being helped out of a crisis by the friendly experts in green.

But just who are these people, and what are their stories? Who exactly is SERVPRO here for?

Glad you asked!

SERVPRO is here for the stay-at-home mom, raising three kids and helping them with everything from 11th grade pre-calculus to kindergarten color recognition. When her water heater decides to give up the ghost and burst, sending water surging through her basement, she knows she can trust her local SERVPRO agents to see her through the cleanup and recovery process she doesn’t have time or equipment to handle.

We’re here for the small business owner in town, who can’t afford another disruption after last hurricane season. She knows that 40% of business don’t recover from a disaster shutdown—that’s why she’s entrusted SERVPRO to help her create an Emergency Ready Plan, to give her dream business a fighting chance in the face of another crisis.

SERVPRO is here to serve local law enforcement agencies and parks departments, who have the unfortunate task of dealing with graffiti, vandalism and crime scenes. There are scenarios many of us would rather not think about—we want them to simply be gone.

But somebody needs to do the work of cleanup and restoration, and that somebody is us. We deal with sensitive situations with utmost care and professionalism, using methods not only appropriate for the situation, but in line with all pertinent local and national regulations.

We’re here for teachers, school officials, hospital administrators and more, who have been so incredibly affected in recent years by the effects of a disastrous pandemic on their work lives, who simply need a clean environment in which to teach, serve and help others heal.

We are proud to serve all these and so many more—anyone who finds themselves in need of cleanup, recovery, reconstruction or just a little help around the house. It’s our honor to use the skills and techniques we’ve perfected over five decades in the industry to brighten our corner of the world and be there 24 hours a day for folks in a crisis.

We’re here for them. We’re here for you. We’re SERVPRO, and we’re here.

When you need cleanup or recovery of any kind, SERVPRO of Downtown Charleston has your back. Contact us anytime to get immediate assistance and the help of the best team in the industry.

The Top 4 Reasons to Choose SERVPRO When You Have a Water Disaster | SERVPRO® of Downtown Charleston

12/16/2021 (Permalink)

You’ve got quick decisions to make.

You just got home from a long weekend away from home to find your water heater has burst. The situation is worsened by the fact that your water heater is in your attic—now you have water damage to the ceilings of multiple rooms, your insulation is ruined, mold is already beginning to grow and even the integrity of your attic beams is at stake.

There’s no time to waste. Fortunately for you, you’ve read this blog and you know the call to make. But if your memory needs a jog, here are the top four reasons you should call SERVPRO.

1. We’re “Faster to Any Size Disaster.”

When you have water incident, every moment you have to wait means both further damage and increased cost for repair, restoration or replacement. SERVPRO’s promise is that we’ll be on site fast, so that your situation can be handled promptly to minimize destruction and reduce your overall cost.

2. Our teams are highly trained.

We set the pace all the others follow. SERVPRO is an industry leader in service, technology and innovation, and your local team is no exception. When you call SERVPRO, you’re enlisting the help of a team for whom these kinds of issues are a specialty. We’ve seen it all, done it all and restored it all, and your home is in good hands with our skilled technicians.

3. We can’t be overwhelmed.

Even in the event of an area-wide disaster like a flood, SERVPRO is able to provide fast, effective help. How? When a great need is presented, we call on our nationwide network of SERVPRO franchise teams to swarm in and meet it. With over 1,800 locations to call on, we’ve got enough firepower to take on disasters of any size in your community, without you having to wait it out to be served.

4. Your insurance company loves us.

We’re a preferred vendor for many insurance companies because they know we provide impeccable work, meet deadlines and reduce overall costs. And if your home needs reconstruction after a major event, we can handle that too, which means you (and your insurance agent) only have one point of contact and communication to worry about. A streamlined process means your work gets done more quickly, thoroughly and cost-effectively.

When water damage hits home, we’re in the neighborhood to help. Contact SERVPRO to get back in the dry.

 

Why you can trust SERVPRO

9/9/2021 (Permalink)

SERVPRO Technicians discussing a living room fire with a homeowner SERVPRO of Downtown Charleston understands your loss is the job that matters most!

SERVPRO of Downtown Charleston understands there's no such thing as a small emergency when it can negatively impact safety, revenue loss and business continuity. Timely mitigation is key to minimizing damage, business interruptions and recovery costs. You and those who depend on you will appreciate the rapid response, expertise and training that enables SERVPRO of Downtown Charleston to help get your facility back to operation quickly! 

You Can Trust SERVPRO!

SERVPRO has been serving America since 1967 and helping business owners and home owners recover from fire and water damages across North America. 

With over 1,700 Franchises in North America we are able to offer faster response times. 

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. 

Click Here to read about our SERVPRO of Downtown Charleston team.

Why We Can Handle Any Size Fire Damage In The Charleston Area

4/15/2021 (Permalink)

Common Issues Restoring Fire Damage to a Charleston Kitchen

When a cooking fire gets out of control, leaving fire damage behind, there are numerous challenges to restore the kitchen to its preloss condition fully. Due to the possibility of spreading soot, fire loss should be professionally restored.

SERVPRO of Downtown Charleston technicians know any loss to a Charleston home is stressful, and fire damage to a kitchen is especially hard as it is one of the rooms in the house the entire family uses regularly. 

Why SERVPRO?

As part of the extensive training the technicians undergo, nothing is more important than making homeowners feel at ease during the restoration process. The techs work hard to save homeowners the cost of replacing damaged items through their cleaning and preservation methods to return the home and contents to their pre-fire condition.

Cleanup of Charred Materials

Items and building materials without the potential for restoration and reuse get removed from the premises quickly. The techs photograph and enter the things on a detailed report, including photos to prove the loss, to assist the homeowner in expediting their insurance claim.

Water Damage 

When the fire gets extinguished, water is often an issue as part of the fire loss mitigation. The techs use portable pumps to extract the water and contain the area during drying to avoid spreading soot throughout the home. 

Restoration of Items

SERVPRO of Downtown Charleston techs has access to advanced cleaning solutions as well as methods to ensure damaged items have the best chance for a positive outcome from fire or smoke damage. Immersion cleaning works well on non-porous items, and the use of certain solvents releases the grip smoke residues can have on objects. 

Foodstuffs Probably Have to Go

Soot particles can be smaller than the human eye can see and can travel along the grooves of screwtop containers and contaminate foods. Anything other than canned goods will most likely require disposal for possible contamination.

Odor Control

The final layer of fire damage mitigation involves odor neutralizing. SERVPRO of Downtown Charleston has cleaners to get rid of smoke residues and also equipment to eradicate odors at the molecular level, never to return. 

Call SERVPRO of Downtown Charleston at 843-577-2470 to handle any size fire damage to your property and contents and use their advanced restoration techniques to make the loss "Like it never even happened."

Why You Can Rely On Us for Any Large Loss Response

4/15/2021 (Permalink)

In the event of a major storm, fire, or flood in your Downtown Charleston commercial property owners may obtain a quicker and more professional response from a local franchise location of a national restoration company. Here are three reasons to choose SERVPRO to handle any catastrophic loss.

  1. Several Franchise Locations

SERVPRO has over 1,700 franchise locations. This means that the closest professionals can arrive on-site in four hours or less, which may be faster than other regional mitigation and restoration services. In the event of widespread damage from fires, flooding, or storm damage, additional experts and equipment may report from nearby locations to assist in the cleanup and repairs.

  1. National Corporate Support

The support of one of the nation's leading mitigation and restoration companies allows the local franchises to be better trained and equipped than most independent companies. Insurance jobs are only offered to locations that satisfy all the requirements of a 21-point Participation Agreement. This oversight and company-wide services such as the Claims Information Center elevate the standard of service and make SERVPRO the perfect choice in the event of catastrophic loss.

  1. Industry-Leading Standards

This national corporation is also a certified training school for the Institute of Inspection Cleaning and Restoration. Each franchise must employ at least one technician who specializes in a particular area such as storm or fire damage to maintain certification. The IICRC requires technicians to obtain continuing education credits to ensure that professionals keep up with current best practices in the mitigation and restoration field. This means that the work performed by these employees will be up to the highest standards in the industry. Allowing our customers to have the best experience possible. All of these factors enable SERVPRO to respond to catastrophic loss caused by fires, flooding or storms faster and handle them more effectively than independent mitigation or restoration companies. Within one hour of contacting the national corporation, property owners can expect a response from a franchise in Charleston, SC.

Duct Cleaning In Charleston

4/2/2021 (Permalink)

Sweep away years of dust and dirt to help reduce the potential for damage and health risks. Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors and contaminants such as mold and irrational dust throughout your building or home. 

THE SERVPRO PROVEN DUCT CLEANING SYSTEM IS COST EFFICIENT

Inspecting the heating, ventilation, and air conditioning unit is a service offered by SERVPRO of Downtown Charleston professionals. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money. 

SERVPRO of Downtown Charleston professionals uses a portable ventilation and air duct cleaning system to remove years of dust and grime. 

DUCT CLEANING MAY NOT ALWAYS BE NECESSARY 

SERVPRO of Downtown Charleston professionals will inspect your HVAC system and ductwork and make recommendations about the way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork. 

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning may become an essential part of the cleanup process. In these cases, SERVPRO of Downtown Charleston can often restore the HVAC system and ductwork to pre-damage condition. 

THE SERVPRO SYSTEM IS THE DIFFERENCE - WE CAN HELP 

  • Remediate bacteria, fungi, and mold 
  • Reduce the potential for mold growth
  • Restore peak energy efficiency 
  • Eliminate offensive odors 
  • Provide free written inspections and estimates 



CALL US TODAY AT 843-709-0145

BBQ Fires - TIPS

4/1/2021 (Permalink)

Summer is right around the corner and weekend barbeques are just in sight. 

Nearly 9,000 home fires are started by grilling accidents each year. Grills can cause lots of damage, follow these tips this summer to keep your home and family safe.

Here are some BBQ and grill safety tips from NFPA:

  • Propane and charcoal BBQ grills should only be used outdoors
  • Grills and BBQ’s should be placed well away from the home, deck railing and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

When fire and water damage strikes, a fast response is critical. We are dedicated to responding 24/7, 365 days a year to your home or business. Our team has the tools and resources to make it “Like it never even happened.”

Call SERVPRO of Downtown Charleston today for your fire needs. 

843-709-0145

Tips For Dealing with Business Fire

4/1/2021 (Permalink)

A hot fire that gains momentum can leave a building in ruins with virtually nothing left to save. In many cases, though, a fire is stopped before it leaps out of control; this often results in many items that can be saved and restored. A partial fire loss leaves the business owner with a lot of decisions about what steps to take to save money, to speed up recovery and to clean up the mess. Contacting a professional fire remediation franchise, like SERVPRO of Downtown Charleston is a good start. 

An Inspection Is Critical

A thorough inspection by experienced technicians is the quickest way to know where you stand and to gauge the level of fire loss. The inspection should cover the following areas of your business:

  • The structural integrity of your roof
  • The extent of smoke damage in the building
  • The condition of the walls and flooring
  • The state of electrical and computer systems
  • The functionality of the heating and plumbing systems

For insurance purposes all of the damage should be documented. It's also important to file a timely claim and to understand your policy and your rights. Don't settle for work that is shoddy, that does not match the original and that does not address hidden damages such as soot, water and smoke damage. Do not be afraid to demand timely payment of your claim

A Good Cleanup Is Essential

A stellar fire restoration process will proceed quickly and restore items that can be cleaned of odors and grime. A reputable remediation team will have advanced equipment and a variety of cleaning techniques to get your building back in shape. The company will take the guesswork out of what can be saved and what should be thrown away and bought new. In many cases, clothes and upholstery can be restored to excellent condition again. The fire loss might not be as extensive as originally thought.

Call the professionally trained professionals today at SERVPRO of Downtown Charleston at 843-709-0145. 

What to do in the Event of Commercial Water Damage on Daniel Island

7/30/2020 (Permalink)

Water may be essential to living, however it can spell death for your business. Commercial water damage can cause all kinds of headaches for business owners, both right away and also in the long run. Therefore, you need to be prepared ahead of time in the event that you experience water damage in your commercial building.

When you experience water damage, whether it is from a burst pipe for instance, you will want to immediately stop the flow of water. Shutting of the main line of water for your business is the first thing you should do. After you have done this, shut off all gas and electricity from the primary source. Don’t handle any appliances if they are not properly insulated and if you have to stand in water to shut off the electricity, you should wait for a professional to help you.

Next, you will want to assess the damage to your building. Make sure to take plenty of pictures, so you have them for the insurance company, and any other documentation you’ll need. These will be helpful later on after you deal with your Daniel Island commercial water damage, and you need to make your insurance claims.

Let the professionals get rid of all the standing water. The longer water remains, the more damage will occur. They wear protective gear such as gloves, rubber boots, and a respirator or mask. Experts use equipment that is specialized for water removal. Powerful vacuums and pumps are used to eliminate standing water. Industrial dehumidifiers and air movers are utilized to dry out your building.

As much as you can do yourself, it is also important to hire a professional water restoration company as soon as possible after the damage occurs. This is because the moisture will promote the growth of mold and even other organisms, which increase the risk of health problems which are serious. The professionals will also be able to speed up the drying time with special equipment to prevent any further damage, and can find areas with moisture that are hidden behind tile or drywall.

The greatest thing you can do for water damage and water removal is to get in contact with SERVPRO of Downtown Charleston. Reach out to them at 843-577-2470 so that they can come and assess the damage and what the best methods of removal will be.

SERVPRO of Downtown Charleston Can Assist You With Any Size Loss

4/20/2020 (Permalink)

Disaster recovery can be a difficult process, especially for small areas that have experienced major storm damage. Frequently, the local restoration services do not have enough technicians and equipment to handle the workload. Fortunately, larger companies, such as SERVPRO, do have the means to help regardless of the size of the affected area.

SERVPRO's Commercial Large Loss Division assists smaller Franchises with storm response after large disasters. This division employs some of the most talented professionals in the industry. They have the skills and equipment to deal with many types of catastrophes, including the following:

  • Hurricanes
  • Floods
  • Wildfires
  • Tornadoes
  • Winter storms

SERVPRO's training school has been approved by the Institute of Inspection, Cleaning, and Restoration. This means that SERVPRO technicians are equipped with the proper knowledge of effective, evidence-based techniques to handle any size disaster. Additionally, technicians have access to continuing education so that they are always informed of the industry’s current best practices.

Strategic Organization

Disaster recovery is a complex process, and for larger losses the process becomes even more intricate. There are many people involved, from the local government to individual residents and other restoration services. Therefore, the organization of the Large Loss Division is integral to the overall effectiveness of the teams. A highly-skilled operations manager oversees the process to ensure everything is done correctly and to facilitate communication between all parties. Additionally, the divisions are carefully located throughout the United States to ensure a team is available no matter where disaster strikes. The Large Loss Division frequently works with local Franchises, and the fact that both are part of the larger SERVPRO team ensures smooth interactions.

If a major catastrophe strikes Downtown Charleston, a specialized large loss service may be needed to assist with the disaster recovery process. A large company with adequate personnel and resources is often the best approach to large-scale restoration projects

SERVPRO of Downtown Charleston can assist you with any size damage. Call us today at 843.577.2470

Why Choose Us

4/20/2020 (Permalink)

    1. SERVPRO of Downtown Charleston professionals strive to exceed customer expectations and can help lower claim loss expenses with professional and proper restoration.
    2. SERVPRO of Downtown Charleston Professionals uses pre-testing to carefully identify what can be restored to a pre loss condition versus replacement, which can reduce claims loss expenses.
    3. Electronic job file documentation offers immediate quality information including detailed estimates and online access to all files and pending jobs.  
    4. SERVPRO of Downtown Charleston is committed to continued industry training of our service technicians, maintaining a high level of competency of industry standards.
    5. Franchise required insurance qualification compliance and professionalism help insure quality insurance.
    6. SERVPRO of Downtown Charleston professionals understand the importance of communication, serving both the insurance adjuster and the customer.

If you experience a residential or commercial property loss in the Downtown Charleston area call 843.577.2470, 24 hours a day, 7 days a week, 365 days a year we answer your call to help.

We Never Stop Training

4/2/2020 (Permalink)

SERVPRO of Downtown Charleston has advanced technology and techniques to restore your property back to pre loss condition. 

Our training program includes the following:

  • IICRC Training
    • The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
  • Employee Certification Training
    • The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:
  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Initial Franchise Training
    • A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation
  • e-Learnings
    • All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.
  • Continuing Education Classes
    • SERVPRO of Downtown Charleston offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:
  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Your Home, Our Home

4/2/2020 (Permalink)

Downtown Charleston also known as the Peninsula officially includes areas like West Ashley, James Island, Johns Island and Daniel Island as well as the Cainhoy Peninsula. But what everyone wants to see is the breathtaking view of seeing buildings rise just feet above sea level from the Peninsula. This is easily accessed from Mt. Pleasant the Ravenel Bridge, from North Charleston and beyond via Interstate 26 and from West of the Ashley by Route 17.

Downtown Charleston is much more than just a beach town. Some would even call it an oasis of history and adventure from going to Fort Sumter to boat tours and beautiful landscapes. You also can’t forget to check out The Battery,which is a public walkway that is covered with many old antebellum’s.

Downtown Charleston is beautiful and is definitely a great place to check out. There is always something to do. Though it is a variety of adventure and joy we only have one word for it. And that is home.

Everyone at SERVPRO of Downtown Charleston loves calling this home. We love being part of the community and we are proud to serve you. 

Call us for your water, fire, mold, storm and cleaning needs. 

SERVPRO of Downtown Charleston 843.577.2470

We are Cleaning Experts

4/1/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Downtown Charleston 843.577.2470

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Our Experts Can Handle Any Size Disaster In Charleston!

7/26/2019 (Permalink)

Contact us anytime by dialing (843) 577-2470.

Why Charleston Residents Choose SERVPRO For Large And Small Scale Restoration Services


Charleston is home to historic churches and landmarks as well as bustling commercial centers and modern residential districts. We provide restoration services across South Carolina with an industry-leading team of technicians, crew chiefs, and customer-facing staff. At some point in almost every homeowner's lifetime, a property emergency occurs. We operate our call lines twenty-four hours every day to ensure that these issues are mild inconveniences rather than full-scale disasters. You can contact us to arrange services for mold, water, fire, or storm-related issues and trust us to use our experience, training, and equipment to bring your home back to its preloss condition.

Mold
The appearance of mold damage in your Charleston home does not necessarily mean a perpetual battle against microbial growth. However, it does mean you need to consider bringing in an Applied Microbial Remediation (AMR) technician to assess and control the contamination. Prolonged exposure to mold can rot wooden structure in your home, resulting in a much more considerable expense than it needs to be. Our restoration services for mold infestation revolves around containing, cleaning, and decontaminating the affected area to protect your home against future recurrence.

To effectively contain a microbial issue, we need to understand how fungi's spread and reproduce. Mold spores are microscopic organisms that are spread through the natural air flows of an indoor environment. SERVPRO control the spread of mold spores by using air-scrubbers with High-Efficiency Particulate Air (HEPA) filters. Practices that may make spores air-borne, such as demolition of contaminated porous materials, are completed by a SERVPRO restorer with a negative air pressure machine to prevent spores released during the procedure escaping into unaffected areas of the home.

The standard procedure for removing mold colonies from your Charleston home is through agitative cleaning methods. They are scrubbing surfaces, sometimes with corrosive chemical agents for stubborn soilings, before thoroughly disinfecting the affected area. In the right conditions, mold colonies can grow in as little as 48 hours. SERVPRO technicians thoroughly, However, and dry the source of your mold issue to make sure colonies do not recur after the service finishes.

Water
When water is absorbed by a porous material, it can often distort the shape, which expands as water enters, and damages structural integrity. When we deal with water damage in Charleston, one of our first actions is to find and shut off the source to prevent further damages. SERVPRO restorers are experts at mitigating against losses and work with a restore over replace mentality.
 
We have specialist equipment for drying procedures as well as restoration services for wood flooring should you find it buckling and warping due to water problems in your Charleston home. Hardwoods naturally buckle cup or warp when they absorb moisture. SERVPRO technicians can take action to ensure that these distortions do not become permanent after the water is removed. Hardwoods need to be kept at a moisture content level of below 12% to avoid permanent deformation.

SERVPRO technicians can take regular readings of moisture content in materials by using the sharp probe of a moisture meter. The moisture content of flooring can be preserved at a natural level as the surrounding room is dried using dehumidification or rapid air movement. Returning hardwoods to a natural equilibrium below 12% can take months, but it is worth the effort. Buckling, warping, or cupping can successfully be sanded out in the most scenarios, then refinished to a pre-damage condition, “Like it never even happened.”

Fire
The aftermath of a customer-facing is a challenging experience for any homeowner. The priority for most people suffering fire damage in their Charleston home is saving possessions that have been collected over a lifetime. We operate an emergency line twenty-four hours a day for residents and commercial businesses who need restoration services for their home.

SERVPRO offers the restoration of damages to contents, structure, and valuables that you may have thought were irretrievable. Our specialty cleaning equipment includes ultrasonic immersion tanks for dense possessions like precious metals or ornaments as well as Esporta washing machines for fabrics. We can often carry out restoration services on site. In some cases, we may need to send items to an external storage facility in Charleston for specialist cleaning.

The structure of your home can often have a lasting, unpleasant odor caused by smoke damages. SERVPRO restoration services use a multi-faceted approach to odors that can get your back to its preloss condition. Thermal fogging equipment uses pairing agents to bond with odor particles and neutralize them completely. This equipment can be used in a controlled zone or through the entire house. During cleaning, SERVPRO technicians can direct spray surfaces and fabrics to control odor.

Storm
Emergencies need rapid responses and quick solutions. Our large loss recovery team is available to assist you with storm damage in your Charleston home. Over the years, our skilled professionals have gained a stellar reputation for hard-work, reliability, and expertise in recovering properties and possessions during extreme weather events. Restorers play a vital role in these events by performing mitigation tasks that can limit the chances of permanent losses being sustained.

In large loss scenarios, you may be temporarily relocated while work to restore your home is ongoing. SERVPRO technicians can digitally log and inventory your possessions and take them to an external storage facility while restoration work is carried out on your Charleston home. We take note of the items, the rooms the items were in, and their condition. Fragile items and valuables can be specially packed to avoid further damages. Once remodeling work is complete, our digital inventories mean we can return contents to their original places for when you return.

Reconstruction services are not uncommon after severe storms. As a homeowner, you want the procedure to begin as quickly as possible. However, contractors must be provided with a safe, secure, and powered property to carry out tasks. SERVPRO can restore power to the property or bring in portable generators, remove hazards, or perform vital drying and deodorizing of the property. Not only do these restorations services allow contractors to start work, but they also mitigate against permanent losses from water and mold damages.

SERVPRO of Downtown Charleston has a proven track record of restoration services that bring homes and businesses back to their preloss condition as quickly as possible. Contact us anytime by dialing (843) 577-2470.

https://en.wikipedia.org/wiki/Charleston,_South_Carolina

If Mold Plagues Your Charleston Home, You Need To Call A Professional Restoration Company!

3/26/2019 (Permalink)

If a leak causes mold damage inside of your kitchen, always get help immediately.

Why You Should Consider SERVPRO For Remediating The Mold Damage In Your Charleston Home

The constantly leaking dishwasher inside of your kitchen can eventually cause mold damage underneath the cabinetry around the device. At times, it may be tempting to push off a problem until a little later, whether it is because you forgot about it or finances are tight. No matter your reasoning, it is never wise to continually expose your kitchen floor and cabinetry to excess moisture. While you may mop it up every time the dishwasher leaks, or even place a towel down in anticipation, those measures cannot protect your kitchen from water damage. As the omnipresent mold spores begin to feed off of the excess moisture, a colony can begin to take root and grow.

Finding mold damage inside of your Charleston kitchen may seem like another problem that you can set aside for the time being. However, the opposite could not be more accurate. Mold damage can cause health effects and impact every individual who lives inside of your home negatively. Furthermore, mold can cause decay in organic materials over time, such as the wooden cabinetry inside of your kitchen. Because of the various damages mold can cause, it is imperative for you to call for help as soon as possible after finding it.

SERVPRO has an excellent reputation for being swift, skilled, and friendly, which we uphold with dignity. It's always our goal to leave our customer feeling happy. Our team is filled with IICRC-certified technicians, and SERVPRO always uses advanced equipment to solve your mold damage problems.

When SERVPRO arrives at your property and investigates the mold damage, we can swiftly make a plan to remediate. To reach all of the mold damage, we can uninstall your cabinetry and clean it thoroughly with a disinfectant. Now that your dishwasher has been fixed, and is no longer needed, water damage should no longer be a concern, but to prevent regrowth, we can use an antifungal agent on the floors and cupboards to ensure that regrowth cannot occur. To remove the musty smell from your kitchen, SERVPRO can use an air scrubber to remove active mold spores from the air, as well as the very particles that cause the malodor.

If a leak causes mold damage inside of your kitchen, always get help immediately. Speak with a representative of SERVPRO of Downtown Charleston by phoning (843) 577-2470. Night or day, our techs are always ready to rush to your aid.

Click here for more about Charleston.

Saving Your Charleston Office Building From Water Damage

3/19/2019 (Permalink)

SERVPRO Helps Commercial Buildings with Water Damage Restoration in Charleston

SERVPRO Provides Water Removal and Cleanup for Charleston Businesses

Office buildings can easily be seen all throughout Charleston. With so much valuable and sensitive information contained in every one of these facilities, it is no wonder that many of them have state-of-the-art security systems and even guards to monitor nighttime activities. One thing that your security system cannot protect these files and valuable equipment from is water damage from an unexpected break, however. 
 
Water damage to your Charleston office building does not have to be an overwhelming and traumatic event, so long as you already know whom to call and whom you trust to get the place back in order quickly. Our SERVPRO team has a long-standing history of restoring water damage in commercial properties, and we have the tools and experience to do the job efficiently and to do it right. 
 
From the moment that our crew arrives on the scene, our assessment process begins. The objective here is to determine the source of the water damage and to keep this situation from getting worse. Once the source of the water has been repaired by us if minor,  or stopped, restoration of the affected area can officially begin. Depending on the severity of the situation, water extraction efforts might be the first step in the plan. Typically for water that is not pooling heavily, portable pumps and wet-vacs suffice for water extraction. 
 
Drying the area is the next step, as this completely removes all of the moisture and allows for a more thorough look at potential structural damages and areas in need of repair. Drying is typically done using a combination of air movers and dehumidification equipment. To ensure that all of the water has been dried out, thermal imagery might get employed to survey inside of walls and under flooring for wet spots. These are areas that cannot get seen with the naked eye, but leaving the moisture could later result in mold growth. 
 
Our SERVPRO team commits itself to working quickly and thoroughly to mitigate your losses. From your out-of-pocket expenses or the time that your doors have to remain closed to the clients you serve for our restoration process to occur, our IICRC certified technicians work to make it as easy as possible for you. 
 
If your office building has a water emergency, give SERVPRO of Downtown Charleston a call. Our rapid response team of certified restoration specialists can be reached anytime by calling (843) 577-2470.

More about this city right here

Water Removal Services Using Advanced Equipment for All Charleston Area Residents

3/19/2019 (Permalink)

SERVPRO uses various types of extraction equipment to remove water in your home during the restoration process.

Rely on Industry Trained SERVPRO Technicians for Thorough and Efficient Water Removal

One of the most important things to remember when dealing with water issues on your Charleston property is to take quick, decisive action. Every minute that you spend deliberating can lead to additional damages that make the possibility of successfully restoring your home, harder. 

Contacting a qualified water removal company in Charleston gives you access to professionals who understand how to extract water from your home correctly. With the proper personnel, resources, and equipment, your water removal company can make multiple passes to ensure proper water removal and quick drying of the structural components of your home. 

SERVPRO professionals take water removal seriously, using various types of extraction equipment to remove water from flooring, furniture, and other contents found in your home as quickly and efficiently as possible. It is a part of our job to make IICRC-industry certified technicians available who understand the water removal process and work hard to put training and experience to work for you.

SERVPRO technicians use both portable and truck mounted extractors that make removing water found on your property quicker. The entire extraction process involves putting the three major components, the heater, pump, and vacuum system, to work for you. Our technicians choose the right extraction tools for your circumstances while maintaining the delicacy necessary to protect your property.

Your local SERVPRO is an independently owned and operated company, offering a variety of water removal, cleaning, and restoration services throughout the area. We use infrared moisture detectors, hygrometers, dehumidifiers, air-moving equipment, and advanced drying and cleaning techniques to restore your property, personal belongings, and living environment to a quality pre-water damage condition that you and your family can enjoy. 

SERVPRO of Downtown Charleston has emergency response teams available 24-hours a day, 7-days a week. We are always nearby and ready to help residents throughout surrounding areas with any size problem you may face. Call our offices today for access to qualified professionals, advanced equipment, and resources that enable you to recover, quicker. (843) 577-2470

Click here for more information on the city of Charleston.

How Water Loss Incidents Can Cause Future Mold Growth Issues in Your Charleston Home

2/4/2019 (Permalink)

Moisture is a breeding ground for mold. Inspect your home for sins of water leakage.

Ways to Get Longer-Term Results from Mold Remediation in Charleston

Mold colonies quickly form whenever there is excess moisture or even humidity in a home. The spores that cause mold growth are microscopic and natural occurring, and apart from moisture, they require an organic food source, oxygen and the right temperature to thrive. Because of the environment, a mold problem can keep recurring even after remediation, which is not only costly but also inconveniencing so finding ways to get long-term results from a remediation exercise is essential. 

Most exercises of mold remediation in Charleston happen after incidents of water loss because such events supply the necessary moisture for growth. Leaks that go unnoticed, especially in hidden sections of the property, can also lead to infestations. Such leaks are common in plumbing lines within wall cavities and beneath sinks or bathtubs. Addressing the source of the water helps prevent recurrence. Our SERVPRO Franchise professionals take measures to quickly bring down relative humidity levels below 60 percent after a water loss incident to prevent growth. Fixing small leaks and drying wet materials using dehumidifiers and air movers helps deal with the issue "Like it never even happened." 

Moisture retention is likely in sections of your home such as crawl spaces and wall cavities where airflow is constrained. Moisture is also likely to find a way in through ground seepage or absorption from surrounding areas. Our SERVPRO Franchise professionals use different approaches including using injecti-dry systems and pumps to extract the water from the affected areas. To prevent future problems we recommend long-term measures such as crawlspace encapsulation to lock out moisture. 

In cases of heavy infestation, the remediation exercise might cause other problems. For example, tearing down a section of heavily infested drywall can spread debris and spores to other unaffected sections of the property. Some methods of mold removal such as wire brushing can also cause other problems such as damaging the infested material. To help minimize these additional problems, our SERVPRO Franchise professionals create exclusion zones with plastic sheets to prevent the spread of debris. To clean heavily infested materials without damaging them, we use special techniques such as soda blasting and dry ice blasting. 

If you are facing a lingering mold problem, call SERVPRO of Downtown Charleston at (843) 577-2470 any time. We're Faster To Any Size Disaster.

Read about Charleston’s Waterfront Park here.

Choosing Professional Restoration For Water Damages In Your Charleston Home

1/23/2019 (Permalink)

We respond quickly and have the best equipment to deal with water extraction, don't wait call our experts today.

Fast Extraction for Damaged Charleston Properties

Water loss incidents require immediate action to protect what can get salvaged of your Charleston home. From flooding to interior plumbing and appliance failure, there are more reasons than most homeowners might believe to find your property contending with high volumes of water. Whenever you find this situation, reaching out to our professionals can be a wise decision to make.

While you might consider damage like this to require little more than water removal efforts for your Charleston home, water affects much more than what you can see on the surface. There is a finite timeline to correct these issues before they begin to warp and distort construction materials for your home, and so reacting quickly to the situation is vital to protect these elements. Our SERVPRO professionals are available 24/7 to respond to all manner of damaging emergencies that occur in local homes.

Part of our fast response lies in our ability to remain prepared for all manner of disaster that could affect our customers throughout the area. Our Green Fleet stays stocked with a wide array of advanced equipment designed to make short work of situations like interior flooding and water loss incidents. Our extraction equipment is efficient as well, from our truck-mounted pumps to portable sump pump options. We can remove the excess water quickly from the area, but that is only the beginning of the work that must get done.

When materials get exposed to pooling water, they immediately begin to absorb the liquid, and it can begin to change their composition, size, and look. Drywall can become irreparably damaged in less than a day when exposed to water or excessive moisture. Hardwood flooring and carpets can take as little as two days longer to become unsalvageable. You have to act fast and get our highly-trained SERVPRO professionals working on restoring your property with water removal as promptly as possible.

Water loss incidents pose a significant threat to the wellbeing of your home. Give our SERVPRO of Downtown Charleston rapid response team a call 24/7 at (843) 577-2470.

Tour Fort Sumter click here for more information.

Timing Is Crucial When Your Charleston Home Suffers Flood Damage

12/27/2018 (Permalink)

Call us at (843) 577-2470, so we can help you get your family back home and everything back to how it once was, “Like it never even happened.”

Why Homes With Flood Damage Need Fast Mitigation From SERVPRO In Charleston

Charleston's lower-lying neighborhoods experience sporadic minor flooding throughout the year. During the winter, this can happen because of freezing rains that melt on contact with the ground. Once melted, any water that becomes diverted from drains in the street can end up flowing over yards, streets, and into homes. Yard waste can also clog drains and force water into homes. Many times, the flooding remains low to the ground.

SERVPRO responds quickly to flood damage in Charleston and provides our clients with top-notch service. Damage of any kind eventually worsens, but beginning proper mitigation can minimize overall costs related to the labor, cleaning, and restoration needs of a flooded house.

Having highly effective equipment and tools helps us perform the tasks involved in making minor repairs, cleaning personal belongings, removing damaged structures, and drying the interior becomes more effective when we respond faster. Working as quickly as possible to remove carpeting and saturated drywall sections mean our drying equipment works more efficiently.

We test areas of your home that may hold condensed moisture from evaporated floodwater and ensure that these areas also become dry again. Working quickly means many of these areas never sustain damage from excessive humidity. Other areas that became contaminated but undamaged require cleaning to ensure they do not become breeding grounds for bacteria and other pathogens.

When your home becomes unlivable because of flood damage, finding suitable lodging for your family can place an extreme amount of stress on you. We understand that continuing to live away from home places additional hardship on you and the members of your family. Rapidly finishing the work involved in clearing away the water and debris, cleaning surfaces, and achieving a dry environment means your family can get back to their normal routines and move forward with their lives.

We work as rapidly as possible on homes containing flood damage, regardless of the water level reached during the event. To move your family back home after such a disaster requires substantial teamwork, and SERVPRO of Downtown Charleston trains our employees in the most effective methods. Call us at (843) 577-2470, so we can help you get your family back home and everything back to how it once was, “Like it never even happened.”

Click here for more about Charleston.

How Our Experts Will Restore Your Home In Charleston After A Fire

12/4/2018 (Permalink)

With a wide array of resources and highly-trained technicians available 24/7, SERVPRO is a wise choice for anyone contending with fire damage.

Tools For Smoke Recovery At Your Fire-Damaged Charleston Home

Smoke can often be one of the most troublesome effects to overcome after disaster impacts your Charleston residence. From small localized events to widespread structural damages, smoke can penetrate far beyond the source of the flames to affect many areas and items within the property. One of the focuses of the rigorous training our technicians undergo to obtain their IICRC certifications for Fire and Smoke Restoration is identifying the type of smoke that has impacted the property and the appropriate measures to take to remove the harmful and noxious effects.

Overcoming the fire damages in your Charleston home might be more complicated and intricate than many homeowners realize. Our SERVPRO professionals get equipped with the latest equipment to provide efficient and effective service in removing harsh odors and residues from the premises following widespread smoke damages. This leading equipment can make our franchise a wise choice for those looking to reduce restoration costs without jeopardizing the quality of the completed product.

One of the tools at our disposal to help contend with the harsh environment that our technicians often get exposed to when entering a fire-damaged home for the first time is our hydroxyl generators. These machines can help clean an environment from not only harsh odors, but also germs, pollutants, lingering smoke, and other needs for sanitation. Best of all, these small machines can safely get used around pets and humans.

Thermal foggers are another piece of equipment vital to odor removal when our SERVPRO technicians are on site. These machines release a dense chemical compound safe for use on soft materials and open areas that neutralizes odor molecules on contact to eliminate the noxious scent permanently from your home.

Cleaning and air quality are primary concerns for professional restorers like ours when it comes to setting your home back to its original condition following a fire incident. With a wide array of resources and highly-trained technicians available 24/7, SERVPRO of Downtown Charleston is a wise choice for anyone contending with fire damages to their property. Give us a call anytime you need us at (843) 577-2470.

Click here for more about Charleston.

How SERVPRO Technicians Train to Remediate Water Damage in Your Charleston Home

11/29/2018 (Permalink)

SERVPRO has the equipment, expertise and training to meet all of your water damage needs,

The Partnership Of Trained Technicians And Advanced Equipment Is Why SERVPRO Is The Water Damage Solution In Charleston

The water loss remediation industry continuously devises new equipment that takes a Charleston property from soaked and deteriorating to dry and clean faster and more efficiently. As amazing as innovative tools are, it takes a crew of seasoned and highly-qualified technicians to use them to the best effect. Professional water remediation companies deliver their best outcomes when the workers pledge to train and recertify on a regular basis.

When you face water damage in your Charleston home, you benefit from cutting-edge equipment and crews who know how to operate them according to industry standards. Even diehard do-it-yourselfers recognize that managing water incursions is a tricky business, requiring not only hard work but also a solid understanding of the science behind water removal and structural drying.

Developing professional expertise to mitigate water damage is why SERVPRO sends our crew members to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) classes. The IICRC is a standards developing and establishing organization worldwide. Skills taught to the employees we sent to remediate and restore your home base their effectiveness on research.

An example of a task that might seem straightforward enough to be within the grasp of every homeowner is carpet water extraction. The equipment resembles a shop vac, and a homeowner typically feels comfortable operating a vacuum. Why SERVPRO requires crew members to complete a comprehensive IICRC course in carpet cleaning relates to the problems that can occur if standards are unknown or ignored.

The art and science of extracting water from carpeting or other floor coverings are not intuitive. An effective way to pull moisture out of a carpet is with a weighted wand extractor. SERVPRO IICRC-trained technicians learned and practiced the techniques that extract moisture without putting stress on the textile floor covering. Inexperienced individuals can stretch the carpet fabric by exerting too much pressure or moving too quickly across a surface. Inappropriate force might cause delamination of the carpet backing from the carpet face. 

SERVPRO of Downtown Charleston delivers high-quality water mitigation results by arranging for professional training of all our technicians. Schedule an appointment with our top-notch workforce by calling (843) 577-2470.

Click here for more information about Charleston.