SERVPRO of Downtown Charleston Employee Photos

Bruce Bowen (Co - Owner) - President SERVPRO of Downtown Charleston

Bruce took over the family business in 2004 in the role of President. Since 1977, the Bowens have been expanding their franchise number along with the capabilities to service many local municipalities. One of 13 National Disaster Recovery Teams is centered here where Bruce sits in the key role of oversight and management. This Extreme Team is outfitted to cover any natural disaster or single event in the U.S. at a moment's notice. These large commercial restorations have resulted in the franchises reaching top volume production year after year. Bruce has worked his way up and has attained IICRC Certifications along the way. Some are WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician), ASD (Applied Structural Drying), CDS (Commercial Drying Specialist), and AMRT (Applied Microbial Remediation Technician.)

Brian Bowen (Co-Owner), Vice-President SERVPRO of Downtown Charleston

Brian is the operation force that drives the service end of the SERVPRO franchises. He has been an integral part of the family business for quite a few years. He runs the day-to-day operations of five SERVPRO franchises. He is deeply committed to providing the best and fastest service possible to a local community fire damaged home or a large commercial Extreme Team response on the other side of the country. His job knowledge is extensive as demonstrated by his many qualifications. He is IICRC Certified in JFSRT (Journeyman Fire & Smoke Remediation Technician), JTC (Journeyman Textile Cleaner), CCT (Carpet Cleaning Technician), and Health & Safety. He also has IICRC Certificates for ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), WRT (Journeyman Water Remediation Technician), NADCA and Lead Renovator Certified.

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Chris Williams Production Manager SERVPRO of Downtown Charleston

Chris Williams is the Production Manager at SERVPRO of Downtown Charleston. Chris oversees and manages in the field aspects of our production, training and reporting. He has IICRC Certifications in WRT (Water Remediation Technician), AMRT (Applied Microbial Remediation Technician), ASD (Applied Structural Drying), and FSRT (Fire & Smoke Remediation Technician).  He keeps a close watch on our customer satisfaction reports, including the resolution of customer concerns. If you experience residential or commercial water, fire, smoke, storm or mold damage in the downtown Charleston area, you can count on Chris and our team to provide a fast response. 

Cheryl Folmar Office Manager SERVPRO of Downtown Charleston

Cheryl is the Office Manager at SERVPRO of Downtown Charleston. She has a BS in Psychology and is a Certified Public Bookkeeper. She has been a SERVPRO team member since 2010 and has many production skills. She is IICRC Certified in ASD (Applied Structural Drying) and WRT (Water Remediation Technician.)  Cheryl also is FSRT (Fire and Smoke Remediation Technician) certified and has years of T & M (Time and Materials) Large Loss experience. She handles all aspects of staffing the office and maintaining our filing system, bookkeeping tasks, and customer satisfaction monitoring.  Her technical skills include Quick Books Pro/ Premier Certified User, and two SERVPRO Corporate Proprietary software programs Xactimate 27.5 Level 3 Certified User, and Xactimate 28 Level 3 Certified User. She keeps our team and organization on track to satisfy our Downtown Charlestown area residential and commercial customers.

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Scott Hughes General Manager SERVPRO of Downtown Charleston

Scott Hughes is the General Manager for SERVPRO of Downtown Charleston. He has extensive knowledge and experience in residential loss, commercial loss, catastrophic and storm loss, and large loss restoration. IICRC certifications include WRT (Water Restoration Technician), ASD (Applied Structure Drying), CPT (Carpet Cleaning Technician), HS (Health & Safety), FSRT (Fire & Smoke Restoration Technician), AMRT ( Applied Microbial Restoration Technician), CDR (Commercial Drying Specialist), JWR (Journeyman Water Restorer), CRR (Carpet Repair & Reinstallation), OCT (Odor Control Technician), UFT (Upholstery & Fabric Cleaning, MWR (Master Water Restorer), MFST (Master Fire & Smoke Restorer). Scott manages all aspects of franchise production, training, accounting, and reporting. He also develops and implements weekly and annual office and production trainings to make sure our team continues to provide the best service possible while focusing on customer satisfaction. If you experience water, fire, smoke or mold damage in the Downtown Charleston area, feel free to contact Scott at 843-577-2470 for a fast response.

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Chantall Graham

Chantell Graham is the Administrative Assistant at SERVPRO of DOwntown Charleston. She has been a SERVPRO team member since 2018 and has caught on quickly. Chantell has a BS in Family and Consumer Sciences; Business. With over 10 years of administrative experience, she handles the day to day office operations in the Downtown Charleston location. Chantell performs many tasks as it relates to providing great customer service, job management, and tracking, maintaining accounts receivables, and providing marketing support. She is the first line of contact at our location and is pleased to help in any way possible.

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Spencer Bonezzi

Spencer Bonezzi is a Crew Chief at SERVPRO of Downtown Charleston. Spencer has IICRC Certifications in WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician), and OCT (Odor Control Technician). Spencers has also had years of experience with roofing, siding, drywall, trim work, installation of windows and doors. In his free time, Spencer enjoys working out, running obstacle races, cooking, and playing guitar and music.

guy with a black and green SERVPRO shirt and black and white SERVPRO hat

AJ Makowski

AJ Makowski is a production technician with SERVPRO of Downtown Charleston. He has been with SERVPRO since 2019. AJ is IICRC certified in WRT (Water Remediation Technician) and has an Associates's degree in Digital Media Production. AJ has years of experience with general contraction and government contracting. He is involved with the American Sids Foundation and enjoys photography in his free time.

Girl with long brown hair wearing a white SERVPRO logo shirt

Ashley Snell

Ashley is a Commercial Business Development and Key Account Manager. Ashley has been with the SERVPRO family since 2018. She relocated to our Downtown Charleston location in 2020. Ashley is IICRC Certified in WRT (Water Remediation Technician). Ashley loves being involved with the local community and participates in the Charleston Metro Chamber of Commerce, Lowcountry Hospitality Association, Daniel Island Business Association, Rotary Club of Daniel Island, Charleston Real Producers, the Charleston chapter of The American Marketing Association and CREW Charleston. In her free time, she is busy spending time with her family and focusing on her two little girls. As a “gymnastics mom”, you will most likely find her traveling to meets or at the gym!