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Key Considerations for Your Business’ Disaster Recovery Plan | SERVPRO® of Downtown Charleston

10/20/2020 (Permalink)

file drawer with different names on file tabs Disasters are something that no one wants to experience. Contact SERVPRO of Downtown Charleston if you experience any damage.

Having a disaster impact your business is more than just a minor inconvenience—it is a significant event that can impact your livelihood and even permanently close your business if you are not prepared. Fortunately, through key disaster preparations, you can ensure your recovery is a much smoother process.

While planning for disaster recovery may feel overwhelming, by knowing a few key considerations, you can be more prepared for anything that occurs. It is impossible to predict what type of disaster will occur, but with careful planning, you can be ready for anything at your business.

What to Consider When Preparing for a Disaster

Do you have safety efforts in place? The most important thing to consider when it comes to disaster planning is the safety of you and your staff in the moments before and during a disaster. This means it is smart to plan for key things such as evacuation procedures, emergency supplies and communication plans so you can be certain you are keeping everyone as safe as possible if they are at your business when disaster strikes.

Do you have a restoration team picked out? Starting restoration as quickly as possible after a disaster is key to preventing any secondary damages from occurring due to untreated disaster issues. The faster you can call a restoration company, the better, so it is wise to plan ahead in regard to which company you will trust to get your business back on track. Look for companies that can provide a response at any hour, as well, so you do not have a delay in service.

Do you have a plan for financial recovery? If a disaster is declared in your area, there will be many financial resources available to business owners such as the Small Business Administration’s disaster loan program. It is wise to be aware of the financial options available to you so you can apply immediately in the aftermath of a disaster. These funds can be used for all sorts of expenses and are offered at low-interest rates, so they can be of major assistance.

If your business is damaged in a disaster, we are here to help. Contact us at any hour to get a quick response from our team to handle your damages.

What a Restoration-First Mindset Means to Us | SERVPRO® of Downtown Charleston

10/6/2020 (Permalink)

two people setting up cleaning equipment Have you sustained property damage but are not sure what do to next? We are here to help, contact SERVPRO of Downtown Charleston.

For many people, sustaining major household damage is a first. After there is a fire, water incident or some other type of damaging event, it can be difficult to know what comes next and how to begin the recovery process—especially when you consider the emotional impacts of sustaining damage in addition to the physical ones.

Fortunately, we have helped so many area residents through this type of scenario, and we are here to help you, too. While many types of damage are covered by a standard insurance policy, for expensive scenarios like water damage, saving where you can is key. That is why we approach the restoration process with a time and money saving mindset to help you recover quickly and efficiently.

How We Approach the Restoration Process

We will save all your items when possible. We understand that liquidating your items is not always an ideal option. Not only can this get expensive, but it also fails to account for the sentimental and emotional value that many things often carry. When we approach household damages, we make sure to restore all the items we are able to, made possible by the high-tech restoration equipment we have invested in over the years. We have restored documents, art, photos, electronics and other objects to their pre-damaged state, so you do not have to worry about replacement.

We will make your home safe again. Compounding damage is a serious problem after any type of fire or water event. After a fire, there will be smoke and soot odors to deal with, and after water, there is always the threat of microbial growth on anything the water has touched. For this reason, it is not enough to simply clean the items—which is why we have the equipment and expertise required to sanitize and deodorize a variety of objects to make sure it not only appears clean but that it is safe for your family to use as well.

If you sustain damage to your home from a fire, water or another source, we are here to help you recover. You can contact us as soon as you discover the damage to have us assemble a restoration team and get to you quickly. Get in touch to learn more.

What Should I Do if I Discover Water Damage? | SERVPRO® of Downtown Charleston

10/1/2020 (Permalink)

water dripping through a gray wall Do you have any water damage in your home? Contact SERVPRO of Downtown Charleston, we are your local water restoration company.

Water damage is not something any homeowner or business owner wants to deal with. Not only is it something that can cause damage to your building, but it can also require an insurance claim, leading quickly to a rise in your premium.

In addition to the financial considerations, the way water damage can impact a building is serious, and the longer it is left to fester, the more complicated it can become. It is wise to check common problem areas often for damage and be sure you know what to do if you discover a leak in your own home.

What to Do if You Discover Water Damage

1. Make sure things are safe. While water damage will not typically require you to evacuate your home, if you are worried about the structural implications of the damage, it may be best to leave until officials determine it is safe.

2. Get an overview of its extent. While you should leave any serious exploration to the professionals, it is a good idea to see if you can determine where your leak is originating and how extensive the damage is first and foremost. When you call for restoration, any information you have will help your water damage restoration company determine what equipment and size of the team need to be sent out.

3. Contact a water restoration company. The longer water damage is able to sit, the worse it can become, which is why calling a restoration company should be done as quickly as possible. This way you can get a team dispatched to you quickly to begin drying out your home, addressing the moisture, and getting everything restored right away.

4. Contact your insurance company. Depending on the type of water damage, you may be able to claim it on your homeowner's insurance. While your restoration company should be able to work directly with them to handle the details, it is smart to go ahead and get in touch with them to keep them aware of the situation.

If you have water damage in your home or business, we are here to help. Contact us at any hour to report your damage and get a restoration team dispatched to you quickly.

Always Ready For You

8/4/2020 (Permalink)

SERVPRO of Downtown Charleston provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Downtown Charleston, West Ashley, Daniel Island. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 843-577-2470

Residential Services

Whether your Charleston home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

We will make it "Like it never even happened."

Call us today at 843-577-2470

Commercial Services for Your Charleston Business

7/30/2020 (Permalink)

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Downtown Charleston can help. Along with deep cleaning flooring and carpets, did you know you can rely on us for commercial duct cleaning as well? That's why SERVPRO of Downtown Charleston  is your one-stop shop for restoration and cleaning services.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your commercial business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminants.

SERVPRO of Downtown Charleston can routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

Duct cleaning is not always necessary, however. Our professional team will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Additionally, make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Downtown Charleston at 843-577-2470 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

What to do in the Event of Commercial Water Damage on Daniel Island

7/30/2020 (Permalink)

Water may be essential to living, however it can spell death for your business. Commercial water damage can cause all kinds of headaches for business owners, both right away and also in the long run. Therefore, you need to be prepared ahead of time in the event that you experience water damage in your commercial building.

When you experience water damage, whether it is from a burst pipe for instance, you will want to immediately stop the flow of water. Shutting of the main line of water for your business is the first thing you should do. After you have done this, shut off all gas and electricity from the primary source. Don’t handle any appliances if they are not properly insulated and if you have to stand in water to shut off the electricity, you should wait for a professional to help you.

Next, you will want to assess the damage to your building. Make sure to take plenty of pictures, so you have them for the insurance company, and any other documentation you’ll need. These will be helpful later on after you deal with your Daniel Island commercial water damage, and you need to make your insurance claims.

Let the professionals get rid of all the standing water. The longer water remains, the more damage will occur. They wear protective gear such as gloves, rubber boots, and a respirator or mask. Experts use equipment that is specialized for water removal. Powerful vacuums and pumps are used to eliminate standing water. Industrial dehumidifiers and air movers are utilized to dry out your building.

As much as you can do yourself, it is also important to hire a professional water restoration company as soon as possible after the damage occurs. This is because the moisture will promote the growth of mold and even other organisms, which increase the risk of health problems which are serious. The professionals will also be able to speed up the drying time with special equipment to prevent any further damage, and can find areas with moisture that are hidden behind tile or drywall.

The greatest thing you can do for water damage and water removal is to get in contact with SERVPRO of Downtown Charleston. Reach out to them at 843-577-2470 so that they can come and assess the damage and what the best methods of removal will be.

Safe Options When You Must Seek Shelter From a Storm | SERVPRO® of Downtown Charleston

7/29/2020 (Permalink)

lighting striking during a storm at night Have you been affected by a storm event? SERVPRO of Downtown Charleston is available 24/7, we are ready to assist you with any repairs.

Thunderstorms are a common occurrence during the heat of summer, but that does not make them any less frightening. Experiencing a violent storm can always feel overwhelming, and if one catches you while you are out and about, deciding where to take shelter can add on extra stress.

Because storms often pop up suddenly during the warmer months, at this time of year, a refresher of the proper safety protocols can always come in handy.

While the safest place to be is in your own home when a storm is on the way, things do not always work out that well. If a sudden summer thunderstorm catches you when you are on the go, here are some tips for deciding where to seek shelter.

Alternative Solutions for Sheltering From a Thunderstorm

In a store or mall. If you can’t be in your own home to wait out the storm, going into a building where you can safely stay put until it is over is the next best thing. A mall, warehouse store or other sturdy commercial structure will generally be a safe place to be when the weather turns sour.

In your car. Contrary to popular belief, sheltering from a storm in your car is quite safe according to experts, provided you can take proper precautions. Pull over somewhere that is safe, turn off your engine, switch on your hazards and avoid touching anything metal in the vehicle for the duration of the storm. Even your steering wheel, gear shifter and radio knobs may contain metal, so keep your hands off just in case.

On low ground, away from trees. If you happen to be caught by a thunderstorm away from cars and buildings, you may not have many options for where to go next. Experts recommend avoiding hilltops and other wide-open places, as lightning typically seeks out a place to strike on high ground. Instead, they advise crouching in an unexposed area away from tall structures. Avoid trees, flagpoles, fences and telephone poles as much as possible.

If you have storm damage to your home or office building, we are here to help. You can get in touch with us 24 hours a day to report your damage. Contact us to learn more.

Winter Weather Problems? We Have You Covered?

6/29/2020 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing, you are also at risk for frozen pipes, which can create a major disaster to your home or property. Frozen pipes occur when exposed to cold weather, such as those outside your house, or in areas such as basements, attics, garages, or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow of pressure between the water source and the blockage. If winter weather causes water damage to your home or property, SERVPRO of Downtown Charleston professionals are only a call away!

SERVPRO of Downtown Charleston is just a call away, 843-577-2570. 

We can handle any size damage and your residence or business “Like it never even happened.”

Need Smoke or Fire Damage Cleanup Services?

6/29/2020 (Permalink)

In order to protect yourself from a home fire, it’s essential to understand how a fire acts. When a fire occurs in your home, you only have a few minutes to escape. There is no time to collect valuables once you hear the smoke alarm, especially at night. Here are some fundamental facts about home fires that show how dangerous they are and why you have precious little time to get away:

  • Fires can get out of control very quickly - usually in less than 30 seconds from the event that caused them. In homes and properties with synthetic furniture and furnishings, fires can spread even faster due to the flammable nature of the materials.
  • After about a minute, smoke begins to fill the room. At first, it rises to the ceiling, then it descends, until the room is entirely filled with smoke. Fire produces black smoke that makes it very difficult to see anything, not to mention that it contains toxic chemicals that cause drowsiness and asphyxiation.
  • The temperature in the room increases steadily. In fact, heat and smoke cause more deaths than the actual flames. After about 3 minutes, the temperature can reach 600 degrees at eye level, and breathing this hot air will severely burn your lungs. This is also the point where fire spreads to other rooms.
  • After about 4 to 5 minutes, the heat in the room of origin increases so much that it causes everything to ignite. This is called a flashover. Flames and smoke can be visible from the outside, through windows or other openings. Rescuing victims may not be possible at this point.
  • Fire reaches its fully developed stage when it has spread over all available fuel (furniture, walls, etc.) and the temperature has reached its peak. 

To be prepared for a fire, install smoke alarms, carbon monoxide detectors and a fire sprinkler system in your home. Making a fire escape plan is also extremely important.  In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Downtown Charleston specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire conditions.

Need Smoke or Fire Damage Cleanup Services? Call Us Today – 843-577-2470

Got Flood Damage? We Can Help!

6/24/2020 (Permalink)

Water damage from a flood or busted pipe in your home can be devastating. The damage can linger for months or years in different forms. Something that can make the disaster even more devastating is finding out your insurance doesn’t cover the damage. 

A good rule of thumb when thinking about water damage to your home is that it comes from inside or above, you are generally covered. If it comes from above, you are generally covered. If it comes from the ground or below ground, you generally aren’t. 

Homeowner’s insurance policies do not generally cover flood damage, including a flash flood. Back up of the sewer system is another damage generally not covered. It is best to add a separate flood policy to make sure you have coverage for damages. 

If a pipe bursts in your home and floods the house, insurance should cover it. If your washing machine or a toilet overflows and floods a room, insurance should cover it. If you have rain water that comes into your home from storm damage, insurance should cover it. If rain leaked into your home because your roof is old and needed to be replaced, insurance may not cover it. 

SERVPRO of Downtown Charleston will assist you with any type of water damage. We are here to make a stressful situation easier for you. We will work with you and your insurance company. We are available 24 hours a day, 7 days a week, always ready to restore damage to your residential or commercial structure. 

Call us today at 843-577-2470