Recent Posts

SERVPRO of Downtown Charleston: Your Number One Choice for Biohazard Remediation

9/24/2021 (Permalink)

SERVPRO Technicians in PPE entering building Our SERVPRO team is trained to safely and effectively remove hazardous substances.

SERVPRO of Downtown Charleston have certified professionals on our team so that we can offer you fast, reliable biohazard, vandalism, an crime scene cleanup and remediation services. 

SERVPRO of Downtown Charleston can help with: 

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Our professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 

Get to know our professional team a little more by clicking here.

Call SERVPRO of Downtown Charleston today at 843-577-2470.

Who to Call When Heavy Rain Causes Flood Damage

9/20/2021 (Permalink)

SERVPRO of Downtown Charleston is ready when you need us! Heavy rains in Charleston can cause severe water damage to your business or home. According to The Post and Courier , “Charleston flooded one out of almost every five days in 2019.” When this happens it can be very stress inducing. You may not be prepared for all that follows what happens when disaster strikes, but SERVPRO of Downtown Charleston is staffed with fully trained and certified technicians to walk you through the process of mitigation and even assist guide you through your insurance claim process. We can be to your home or business to extract water, dry carpets, hardwood floors, walls, ceilings, and assure mitigation is completed to prevent mold growth. 

When you need help fast call the pro you know at SERVPRO of Downtown Charleston 843-577-2470! 

Have You Prepared Your Charleston Business for Hurricane Season?

9/14/2021 (Permalink)

Stop sign blown over from hurricane wind in Downtown Charleston Damage to Downtown Charleston after Hurricane Dorian

SERVPRO of Downtown Charleston is ready when disaster strikes. As a business owner in Charleston, SC you may not be expecting damage but it always a good idea to be prepared for it. With being so close to the coastline, we are often in the bull's eye for Hurricane winds and flooding. 

Building back after a natural disaster is difficult enough, but who will you call to handle the steps before building back? Who will extract the water, clean up and remove debris, check for and clean microbial growth? SERVPRO of Downtown Charleston is available 24 hours a day, 365 days a year for emergency response to your commercial damage needs. 

What SERVPRO of Downtown Charleston Can Do For You: 

Fire, Smoke, and Soot Cleanup and Restoration

Water Removal and Dehumidification 

Crime Scene, Biohazard and Vandalism Cleanup 

Mold Mitigation and Remediation 

Contents Claim Inventory Service 

Air Duct and HVAC Cleaning 

Carpet and Hard Floor Cleaning and Care 

Stain Removal

Odor Identification and Deodorization 

Upholstery and Drapes: Wet or Dry Cleaning Methods 

Call us today to see how we can help you prepare! SERVPRO of Downtown Charleston 843-577-2470

When Storms or Floods Hit Charleston, SERVPRO is Ready!

9/9/2021 (Permalink)

SERVPRO vehicles in front of historic building with storm damage Our highly trained crews are ready to respond 24/7 to storm or flood damage in Charleston, SC.

SERVPRO of Downtown Charleston specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Charleston, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 843-577-2470

Why you can trust SERVPRO

9/9/2021 (Permalink)

SERVPRO Technicians discussing a living room fire with a homeowner SERVPRO of Downtown Charleston understands your loss is the job that matters most!

SERVPRO of Downtown Charleston understands there's no such thing as a small emergency when it can negatively impact safety, revenue loss and business continuity. Timely mitigation is key to minimizing damage, business interruptions and recovery costs. You and those who depend on you will appreciate the rapid response, expertise and training that enables SERVPRO of Downtown Charleston to help get your facility back to operation quickly! 

You Can Trust SERVPRO!

SERVPRO has been serving America since 1967 and helping business owners and home owners recover from fire and water damages across North America. 

With over 1,700 Franchises in North America we are able to offer faster response times. 

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. 

Click Here to read about our SERVPRO of Downtown Charleston team.

Charleston 24 Hour Emergency Water Damage Service

9/8/2021 (Permalink)

Air movers directed toward daycare walls to dry after water damage SERVPRO of Downtown Charleston provides 24 hour fire and water damage restoration service in Charleston, SC.

SERVPRO of Downtown Charleston is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 843-577-2470

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Downtown Charleston has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Downtown Charleston

SERVPRO of Downtown Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

Certifications at SERVPRO of Downtown Charleston: 

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Reduce Charleston Business Interruption by Planning For it

9/2/2021 (Permalink)

Fifty percent of businesses may never reopen after suffering a disaster. SERVPRO of Downtown Charleston supports your business with 24/7 emergency service. The best way to reduce business interruption after a disaster is to prepare for it by calling SERVPRO of Downtown Charleston to develop a SERVPRO Emergency Ready Profile for your business. This will allow you to minimize business interruption by having an immediate plan of action. Pre-planning can serve as an insurance policy aimed at peace of mind. This is a no cost assessment of your facility to create a concise profile document that contains only the critical information needed in the event of an emergency. Preparation is a key component for making it through any size disaster, whether it is a small water leak, a large fire, or an area flooded. SERVPRO of Downtown Charleston specializes in cleanup and restoration after fire, water, or storm damage to your business or home. Call today to get started! 

Fireworks are Fire Hazards | SERVPRO® of Downtown Charleston

6/28/2021 (Permalink)

Three fireworks in a night sky More fires are reported on July 4th than any other day of the year. Let’s break that tradition!

Okay, quick facts: Fireworks start an average of 18,500 fires a year. This includes 1,300 structure fires300 vehicle fires, and nearly 17,000 other fires.  Yikes! 

It’s the season of summer vacations, camping, family reunions, picnics, bonfires, and the 4th of July and that means FIREWORKS. Even sparklers – as small as they are – can burn at 2,000 degrees. That’s as hot as a blow torch and can melt some metals! Crowds and barbeque grills and the heat and the explosive nature of fireworks don’t mix. This combination makes for a higher chance of fireworks accidents. In fact, more fires are reported on July 4th than any other day of the year. 

If not used properly, fireworks can cause destruction ranging from wildfires to injuries. Children between the ages of 10 and 14 are most likely to go the emergency room for firework injuries. The second most likely group is adults between the ages of 20 and 24. 

Fireworks can also lead to fires that burn down homes, damage entertainment venues, and cause bushfires on property. This accounts for up to $105 million in direct property damage annually. Who’s responsible for covering this damage? That depends. Homeowners insurance typically covers house fires, but damage caused by fireworks is sometimes a gray area. Usually, if the fireworks were legal the damage might be covered, whereas if they were illegal the damage likely will not be covered by your insurance. Reach out to your insurance agent to make sure you’re covered. 

To make sure our property and everyone around us is safe, follow these guidelines when using fireworks: 

  • Make sure fireworks are legal in your area before buying or using them 
  • Only light one firework at a time 
  • Point fireworks away from homes, trees, and shrubbery 
  • After fireworks finish burning, douse them with plenty of water from a bucket or garden hose before discarding them 
  • Do not carry fireworks in your pocket 
  • Keep a bucket of water or a garden hose nearby in case of fire or other mishap 
  • Always have an adult supervise fireworks activities 
  • Do not allow children to play with or light fireworks 

If your property suffers fire damage, you can depend on us. You can contact us at any hour of the day to learn more about our services.

Indicators of Water Damage in Your Basement | SERVPRO® of Downtown Charleston

6/23/2021 (Permalink)

grey basement with water damage SERVPRO® of Downtown Charleston is a full restoration company. Our experts are on call and ready to help you determine the best course of action.

A basement is a versatile, utilitarian space for many homes. You can get creative and finish it up for extra living space or a mother-in-law apartment, you can turn it into a man cave or a she-shed or you can use it to store those old trophies from high school you just can’t bear to get rid of.

However basements come with a built-in risk, namely the risk of water damage. This is due to the fact that they are built into the ground and thus surrounded by moisture at all times. Even the healthiest home is prone to intake some of that moisture at some point.

While it’s not a guarantee that you’ll come up against this problem, it’s certainly more likely than not, and you should know what to look for regarding basement water damage. Below, we will look at some of the signs that water damage is present in your basement—should you realize you need further action, we’re right here to assist anytime.

What to Look for to Assess Water Damage

Unpleasant, musky odors. The water that gets into the basement could very well be clean water, but give it a little time to marinate and seep into the carpet, and it will begin to give off the familiar eau de basement. Many people assume this is just how basements smell, but that’s not the case. This smell will only arise when mold and mildew are present in the environment, a sure indicator that your basement is damp. Even if you can’t see mold yet, your nose is trying to tell you to find where water is coming in.

Flaking paint on masonry or walls. Yes, the paint can may say that it’s waterproof, but what that really means is that it will hold off the signs of a water leak longer than regular paint, but it will eventually give way, revealing an even bigger, built-up problem. If you’ve got bubbles and cracks, you’ve got a water issue.

Foundational cracks. Water damage over time can cause a fault line to form in your foundation. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate that uneven pressure is being applied to your home’s structure, possibly due to a cracked foundation. Hairline cracks are no big worry, but if they become larger, they should be examined immediately.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Restoring Your Belongings after Storm Damage | SERVPRO® of Downtown Charleston

6/1/2021 (Permalink)

A grey storm graphic Storms threaten our peace of mind and our homes. Click here to learn about how SERVPRO® of Downtown Charleston can restore your belongings.

For many of us home is everything. However, storms threaten our homes in more ways than one. Not only does a storm threaten your home’s structure, but the quality of your belongings and keepsakes. Our restoration services can help you save money and give you back your peace of mind by preserving your precious belongings.

Nowadays, we hold many of our memories and keepsakes digitally on our computers, phones, family videotape, and more. Please note that water-damaged electronics can present a serious hazard so do not attempt to operate any of them in the wake of water damage. Let us coordinate the restoration of your electronics for you!

First, we will clean the outside of your electronic devices to help stop any further corrosion and damage. From there, a qualified electronics technician will clean and inspect the electronic devices.

More traditionally, valuable documents like wedding certificates and photographs make our house a home. Extreme caution must be taken with items like these because they can be delicate and easy to destroy. Although some documents may not be restored to pre-water damage condition, SERVPRO® of Prattville may be able to save a great deal of them and help minimize further damage. Depending on the type of documents and the level of water damage, we have five options for the restoration process: air-drying, dehumidification, freezer drying, vacuum freeze-drying, and vacuum thermal drying.

If you have storm or water damage anywhere in your home you can count on us to help. You can contact us at any hour of the day to learn more about our services or to report damages.