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Do You Know the Most Common Way That House Fires Start in Winter? | SERVPRO® of Downtown Charleston

11/6/2020 (Permalink)

a person with a blue shirt wearing a apron holding a pan with flames flaring up out of it Make sure your fire risk is low during the colder months. If you experience any damage, SERVPRO of Downtown Charleston will be here to help.

House fires are something that can happen any time of year for a multitude of reasons, but in the winter, they are something we recommend that people be extra cognizant of as they live their lives.

The Red Cross has found that house fires are most likely to occur in the wintertime, but by knowing the reasons why this is, you can better prevent and prepare for fires in your own home.

The Most Common Reasons Why Fires Start During the Winter

#1. Cooking Accidents
Cooking, always the leading cause of house fires, leads to even more fires during the winter than it does during the other times of the year. Cooking fires are a serious matter, and because they are often started when simmering or baking food is left unattended, they can cause serious damage before they are even noticed. Compounding this, there are often hectic kitchen environments surrounding large family meals, which are more common in the winter—this can easily lead to flammable objects being forgotten near the stove, another top cause for fires to start.

#2. Heating Errors
Heating your home is a must for staying comfortable during Charleston’s chilly evenings, but it is something that should be done with safety at the forefront to prevent any issues. Though fireplaces are not as common here, if you do have one, it is always best to treat them with the utmost caution—an open flame can quickly spread to any flammable items that are nearby. If you employ the use of an artificial fireplace or a space heater, make sure that they will automatically turn off if they are knocked over or become overheated.

#3. Candle Mishaps
Candles, a popular way to increase the coziness of the home as well as decorate for holidays, can lead to hazards in the home as well. Around a third of household decoration fires are from candles, which tends to be more common in the winter as this is when people decorate. It is important to remember that candles are still open flames, and should be treated as such.

If you have damage to your home due to a fire, we are here to help. You can get in touch with us at any hour to learn more about our restoration services or to report damages.


11/6/2020 (Permalink)


If you’ve never experienced the disasters frozen pipes can cause, such as bursting and flooding, you probably don’t pay much mind to take care of your water pipes. But ask anyone who has ever dealt with frozen pipes, and they’ll tell you the preventative maintenance is definitely worth it. In a modern age where almost everything is climate controlled, it’s easy to forget that pipes run through spaces that can get chilly enough for them to freeze.

Frozen pipes can cause costly water damage.

The last thing you want is costly water damage caused by burst pipes. So make sure you take the following steps in order to prevent frozen pipes this winter.

Preventing Frozen Pipes and Water Damage

Be well-versed in these steps, and you won’t have to worry about a pipe catastrophe when the temperatures drop.

Insulate: Insulating the spaces your pipes run through, such as attics, crawl spaces and basements will prevent those spaces from dropping below freezing. If you can’t insulate the spaces, consider insulating your pipes. Insulation is the easiest step of preventative maintenance against frozen pipes.

Climate Control: If you leave your home for an extended period of time, you might think to turn off the heat if no one will be there. However, if temperatures drop low enough, your home can become cool enough for frozen pipes. So if you do leave, keep the thermostat on at least 55°F so that you don’t come back to unsightly water damage.

Faucets: When you know temperatures are below freezing outside, open your facets just a bit to allow them to drip. Running water through the pipes will help prevent them from freezing.

Seal: Make sure your doors, windows, and foundation are sealed against air leaks. Besides driving your energy bill up, letting the warm air out can let the temperature drop low enough (in some areas) for pipes to freeze.

Remodeling Misstep Means Water Damage Issues

11/6/2020 (Permalink)

Sometimes even experienced plumbers make mistakes that result in water damage in unexpected places. A bathroom update that results in leaking or poor drainage requires another look at the plumbing renovation and restoration of damage done to your home’s structures. SERVPRO technicians receive training to detect where the water intrudes as well as how to return your home to pre loss condition.

Water damage after a remodeling of your Charleston bathroom is a frustrating outcome. A decision to use a diverter spout to add a handheld shower in your classic tiled bath area causes a blowback issue resulting in water spraying inside your wall as well as through the shower head. Even a small amount of blowback results in significant harm over time. Our technicians help pinpoint the problem and develop a plan to restore the damage.

A desire to retain the character of the original bathroom drives the decision to add to existing plumbing rather than tear out and replace. Unfortunately, the older pipes need help to connect with modern fixtures. If the connections added, fail to seal and balance water pressure correctly, leakage occurs. SERVPRO of Downtown Charleston locates the problem and takes steps to dry out the saturated areas. Often an older bathroom has a large access panel in an adjacent room, closet or hallway we open to find the leak and then keep open to direct airflow that removes the moisture.

We work with plumbing contractors to resolve the blowback problem as we dry out the area behind the bathtub and shower. We also follow the path of the water to discover any migrating moisture causing damage to the walls or ceilings below. Older homes often have plaster construction which sheds water more easily than drywall. SERVPRO of Downtown Charleston water damage technicians still develop drying goals to ensure any lathes behind the plaster avoid secondary damage like mold growth or disintegration.

Air movers, augmented with dehumidifiers, do a thorough job of removing the moisture once the spout is re-installed with proper taping, caulking or other safeguards preventing further water damage. Bubbled paint or staining restore to the pre-leak condition when touched-up after drying is complete.

Do not despair if a remodeling project takes an unexpected turn. SERVPRO of Downtown Charleston has the staff, experience, and equipment to get things back on track. Call for an appointment at (843) 577-2470.

Key Considerations for Your Business’ Disaster Recovery Plan | SERVPRO® of Downtown Charleston

10/20/2020 (Permalink)

file drawer with different names on file tabs Disasters are something that no one wants to experience. Contact SERVPRO of Downtown Charleston if you experience any damage.

Having a disaster impact your business is more than just a minor inconvenience—it is a significant event that can impact your livelihood and even permanently close your business if you are not prepared. Fortunately, through key disaster preparations, you can ensure your recovery is a much smoother process.

While planning for disaster recovery may feel overwhelming, by knowing a few key considerations, you can be more prepared for anything that occurs. It is impossible to predict what type of disaster will occur, but with careful planning, you can be ready for anything at your business.

What to Consider When Preparing for a Disaster

Do you have safety efforts in place? The most important thing to consider when it comes to disaster planning is the safety of you and your staff in the moments before and during a disaster. This means it is smart to plan for key things such as evacuation procedures, emergency supplies and communication plans so you can be certain you are keeping everyone as safe as possible if they are at your business when disaster strikes.

Do you have a restoration team picked out? Starting restoration as quickly as possible after a disaster is key to preventing any secondary damages from occurring due to untreated disaster issues. The faster you can call a restoration company, the better, so it is wise to plan ahead in regard to which company you will trust to get your business back on track. Look for companies that can provide a response at any hour, as well, so you do not have a delay in service.

Do you have a plan for financial recovery? If a disaster is declared in your area, there will be many financial resources available to business owners such as the Small Business Administration’s disaster loan program. It is wise to be aware of the financial options available to you so you can apply immediately in the aftermath of a disaster. These funds can be used for all sorts of expenses and are offered at low-interest rates, so they can be of major assistance.

If your business is damaged in a disaster, we are here to help. Contact us at any hour to get a quick response from our team to handle your damages.

What a Restoration-First Mindset Means to Us | SERVPRO® of Downtown Charleston

10/6/2020 (Permalink)

two people setting up cleaning equipment Have you sustained property damage but are not sure what do to next? We are here to help, contact SERVPRO of Downtown Charleston.

For many people, sustaining major household damage is a first. After there is a fire, water incident or some other type of damaging event, it can be difficult to know what comes next and how to begin the recovery process—especially when you consider the emotional impacts of sustaining damage in addition to the physical ones.

Fortunately, we have helped so many area residents through this type of scenario, and we are here to help you, too. While many types of damage are covered by a standard insurance policy, for expensive scenarios like water damage, saving where you can is key. That is why we approach the restoration process with a time and money saving mindset to help you recover quickly and efficiently.

How We Approach the Restoration Process

We will save all your items when possible. We understand that liquidating your items is not always an ideal option. Not only can this get expensive, but it also fails to account for the sentimental and emotional value that many things often carry. When we approach household damages, we make sure to restore all the items we are able to, made possible by the high-tech restoration equipment we have invested in over the years. We have restored documents, art, photos, electronics and other objects to their pre-damaged state, so you do not have to worry about replacement.

We will make your home safe again. Compounding damage is a serious problem after any type of fire or water event. After a fire, there will be smoke and soot odors to deal with, and after water, there is always the threat of microbial growth on anything the water has touched. For this reason, it is not enough to simply clean the items—which is why we have the equipment and expertise required to sanitize and deodorize a variety of objects to make sure it not only appears clean but that it is safe for your family to use as well.

If you sustain damage to your home from a fire, water or another source, we are here to help you recover. You can contact us as soon as you discover the damage to have us assemble a restoration team and get to you quickly. Get in touch to learn more.

What Should I Do if I Discover Water Damage? | SERVPRO® of Downtown Charleston

10/1/2020 (Permalink)

water dripping through a gray wall Do you have any water damage in your home? Contact SERVPRO of Downtown Charleston, we are your local water restoration company.

Water damage is not something any homeowner or business owner wants to deal with. Not only is it something that can cause damage to your building, but it can also require an insurance claim, leading quickly to a rise in your premium.

In addition to the financial considerations, the way water damage can impact a building is serious, and the longer it is left to fester, the more complicated it can become. It is wise to check common problem areas often for damage and be sure you know what to do if you discover a leak in your own home.

What to Do if You Discover Water Damage

1. Make sure things are safe. While water damage will not typically require you to evacuate your home, if you are worried about the structural implications of the damage, it may be best to leave until officials determine it is safe.

2. Get an overview of its extent. While you should leave any serious exploration to the professionals, it is a good idea to see if you can determine where your leak is originating and how extensive the damage is first and foremost. When you call for restoration, any information you have will help your water damage restoration company determine what equipment and size of the team need to be sent out.

3. Contact a water restoration company. The longer water damage is able to sit, the worse it can become, which is why calling a restoration company should be done as quickly as possible. This way you can get a team dispatched to you quickly to begin drying out your home, addressing the moisture, and getting everything restored right away.

4. Contact your insurance company. Depending on the type of water damage, you may be able to claim it on your homeowner's insurance. While your restoration company should be able to work directly with them to handle the details, it is smart to go ahead and get in touch with them to keep them aware of the situation.

If you have water damage in your home or business, we are here to help. Contact us at any hour to report your damage and get a restoration team dispatched to you quickly.

Always Ready For You

8/4/2020 (Permalink)

SERVPRO of Downtown Charleston provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Downtown Charleston, West Ashley, Daniel Island. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 843-577-2470

Residential Services

Whether your Charleston home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

We will make it "Like it never even happened."

Call us today at 843-577-2470

Commercial Services for Your Charleston Business

7/30/2020 (Permalink)

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Downtown Charleston can help. Along with deep cleaning flooring and carpets, did you know you can rely on us for commercial duct cleaning as well? That's why SERVPRO of Downtown Charleston  is your one-stop shop for restoration and cleaning services.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your commercial business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminants.

SERVPRO of Downtown Charleston can routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

Duct cleaning is not always necessary, however. Our professional team will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Additionally, make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Downtown Charleston at 843-577-2470 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

What to do in the Event of Commercial Water Damage on Daniel Island

7/30/2020 (Permalink)

Water may be essential to living, however it can spell death for your business. Commercial water damage can cause all kinds of headaches for business owners, both right away and also in the long run. Therefore, you need to be prepared ahead of time in the event that you experience water damage in your commercial building.

When you experience water damage, whether it is from a burst pipe for instance, you will want to immediately stop the flow of water. Shutting of the main line of water for your business is the first thing you should do. After you have done this, shut off all gas and electricity from the primary source. Don’t handle any appliances if they are not properly insulated and if you have to stand in water to shut off the electricity, you should wait for a professional to help you.

Next, you will want to assess the damage to your building. Make sure to take plenty of pictures, so you have them for the insurance company, and any other documentation you’ll need. These will be helpful later on after you deal with your Daniel Island commercial water damage, and you need to make your insurance claims.

Let the professionals get rid of all the standing water. The longer water remains, the more damage will occur. They wear protective gear such as gloves, rubber boots, and a respirator or mask. Experts use equipment that is specialized for water removal. Powerful vacuums and pumps are used to eliminate standing water. Industrial dehumidifiers and air movers are utilized to dry out your building.

As much as you can do yourself, it is also important to hire a professional water restoration company as soon as possible after the damage occurs. This is because the moisture will promote the growth of mold and even other organisms, which increase the risk of health problems which are serious. The professionals will also be able to speed up the drying time with special equipment to prevent any further damage, and can find areas with moisture that are hidden behind tile or drywall.

The greatest thing you can do for water damage and water removal is to get in contact with SERVPRO of Downtown Charleston. Reach out to them at 843-577-2470 so that they can come and assess the damage and what the best methods of removal will be.

Safe Options When You Must Seek Shelter From a Storm | SERVPRO® of Downtown Charleston

7/29/2020 (Permalink)

lighting striking during a storm at night Have you been affected by a storm event? SERVPRO of Downtown Charleston is available 24/7, we are ready to assist you with any repairs.

Thunderstorms are a common occurrence during the heat of summer, but that does not make them any less frightening. Experiencing a violent storm can always feel overwhelming, and if one catches you while you are out and about, deciding where to take shelter can add on extra stress.

Because storms often pop up suddenly during the warmer months, at this time of year, a refresher of the proper safety protocols can always come in handy.

While the safest place to be is in your own home when a storm is on the way, things do not always work out that well. If a sudden summer thunderstorm catches you when you are on the go, here are some tips for deciding where to seek shelter.

Alternative Solutions for Sheltering From a Thunderstorm

In a store or mall. If you can’t be in your own home to wait out the storm, going into a building where you can safely stay put until it is over is the next best thing. A mall, warehouse store or other sturdy commercial structure will generally be a safe place to be when the weather turns sour.

In your car. Contrary to popular belief, sheltering from a storm in your car is quite safe according to experts, provided you can take proper precautions. Pull over somewhere that is safe, turn off your engine, switch on your hazards and avoid touching anything metal in the vehicle for the duration of the storm. Even your steering wheel, gear shifter and radio knobs may contain metal, so keep your hands off just in case.

On low ground, away from trees. If you happen to be caught by a thunderstorm away from cars and buildings, you may not have many options for where to go next. Experts recommend avoiding hilltops and other wide-open places, as lightning typically seeks out a place to strike on high ground. Instead, they advise crouching in an unexposed area away from tall structures. Avoid trees, flagpoles, fences and telephone poles as much as possible.

If you have storm damage to your home or office building, we are here to help. You can get in touch with us 24 hours a day to report your damage. Contact us to learn more.